Job Role: Tele Collection Executive (Domestic Voice/Blended)
Industry Type: BFSI
Shift Timings: 9:30am-6:30pm window
Location: Ambattur
Certification: DRA Certified (Mandatory)
Experience: From 6 Months (Relevant experience in collections)
Languages Required: Tamil / Telugu / Kannada / Malayalam / Hindi
Job Responsibilities:
· Make outbound collection calls to customers with overdue payments.
· Negotiate and persuade customers to make timely payments while maintaining professionalism.
· Follow compliance guidelines and adhere to RBI/DRA regulations.
· Maintain accurate records of interactions and payment commitments.
· Work towards achieving collection targets.
· Handle customer queries related to outstanding dues and provide appropriate solutions.
· Collaborate with the team to improve collection strategies.
Key Requirements:
· Prior experience in a collection process is mandatory.
· DRA certification is required.
· Strong negotiation and persuasion skills.
· Ability to handle difficult conversations tactfully.
Experience
1 - 3 Years
No. of Openings
150
Education
12th Pass
Role
Tele Collection Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Ambattur Industrial Estate