We are looking for a motivated and dedicated Collection Executive to join our team in Lucknow. In this role, you will manage collections of unpaid accounts, communicating with clients efficiently to ensure smooth transactions.
Key Responsibilities:
1. **Account Management**: Monitor and keep track of assigned accounts, ensuring timely follow-up on payment schedules to minimize overdue collections.
2. **Communication**: Contact customers via phone or email to remind them about outstanding payments and negotiate payment terms, maintaining a professional and friendly attitude.
3. **Record Keeping**: Maintain accurate and up-to-date records of all collection activities in the system for easy tracking and reporting.
4. **Problem-Solving**: Address customer queries and complaints regarding payments, working to resolve issues quickly and effectively.
5. **Reporting**: Prepare regular reports on collections progress, detailing any challenges faced, to inform management and strategize improvements.
Required Skills and Expectations:
Candidates should have a minimum education level of 10th grade and can be fresh graduates or have up to 2 years of relevant experience. The ideal candidate should possess strong communication skills, with the ability to interact confidently with clients. They must be detail-oriented and have good organizational skills to manage multiple accounts effectively. A positive attitude and persistence are essential for successful collections. As this is a full-time work-from-home position, candidates should be self-motivated and disciplined in their work habits.
Experience
0 - 2 Years
No. of Openings
5
Education
10th Pass
Role
Collection Executive
Industry Type
Telecom / ISP
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home