As a Collection Executive, you will play a vital role in managing and collecting outstanding payments. Your primary responsibility will be to communicate with customers regarding their dues and ensure timely payment of debts.
Key Responsibilities:
- Contact Customers: Reach out to customers via phone calls and emails to remind them of overdue payments.
- Follow-up on Payments: Regularly follow up with customers who have unpaid bills, ensuring they are aware of their obligations.
- Record Keeping: Maintain accurate records of all communications and transactions with customers, documenting payment statuses and commitments.
- Resolve Issues: Address any billing queries and resolve disputes that may arise, facilitating a smoother payment process.
- Achieve Targets: Work towards specific collection targets and report progress to your supervisor, contributing to the company's financial health.
Required Skills and Expectations:
- Communication Skills: Strong verbal communication skills are necessary to effectively engage with customers and convey payment information clearly.
- Problem-Solving Ability: The ability to think critically and resolve customer issues promptly is essential in ensuring timely collections.
- Attention to Detail: You should possess strong organizational skills to maintain accurate records and manage customer interactions efficiently.
- Team Player: Being a part of a team is important. You should work collaboratively with coworkers to achieve collective goals.
- Basic Computer Skills: A fundamental understanding of computers and office software is necessary for record-keeping and communication tasks.
This position is full-time and requires you to work from the office in Vastral. Freshers are welcome to apply, and candidates should be male.
Experience
Fresher
No. of Openings
1
Education
12th Pass
Role
Collection Executive
Industry Type
Banking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Vastral