Array ( [0] => client-servicing-executive [1] => mumbai ) Client Servicing Executive Graduate Fresher Jobs in Mumbai
15

Client Servicing Executive Graduate Fresher Jobs in Mumbai

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Client Service Executive - Full Time

Prolegion Private Limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Background Verification Communication MS-excel Client Servicing
Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mulund East Mumbai
Communication Negotiation Client Servicing Client Service
HELLO EVERYONE EXCITING OPPORTTUNITY AWAITS BELOW ROLE-SALES /CLIENT SERVICE EXECUTIVE CTC-20000 PER MONTH PLUS INCENTIVES AND HIKE IS AVAILABLE IF CANDIDATES PERFORMS WELL AGE-19TO30 YEARS INTERESTED CANDIDATES CAN SHARE THIER CV AT GIVEN MAIL OR AT 7497998030 MENTIONING THE JOB ROLE
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Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
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Field Executive (0-1 Years)

BTW Financial Services & IMF PVT LTD

  • 0 - 1 yrs
  • Mumbai
Field Service Field Marketing Lead Generator Client Relationship Manager
As a Field Executive, you will play a key role in driving the company's sales and marketing efforts by engaging with potential clients and promoting our products/services in the field. Your primary responsibility will be to generate new business opportunities, build strong relationships with clients, and achieve sales targets.Key Responsibilties:1. Conduct face-to-face meetings with potential clients to understand their needs and present the company's products/services.2. Generate new business leads for insurance and mutual funds.3. Providing feedback to the sales team on market trends, customer needs, and competitive activities.4. Collaborating with team members to achieve organizational goals.5. Visit to corporate events for branding and promotion.6. Visit to our vendors for building relationships7. Visit compliance department for document submission and other formalities
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Customer Service Executives (Fresher)

Vision Mechatronics Pvt Ltd

Communication Advisor Client Coordinator Technical Abstractor
Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Business Development Executive Client Servicing Management Marketing Advertising Social Media Executive Copywriting Work From Home
Curacious is seeking a dynamic and driven Client Servicing /Business Development Executive to join our team and drive our business growth.Responsibilities: Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifyingopportunities for upselling and cross-selling. Generate new business leads through proactive prospecting, networking, and client referrals. Conduct thorough market research to identify potential clients and stay updated on industry trends. Prepare persuasive pitch presentations using PowerPoint to showcase our services and capabilities. Collaborate closely with the creative and operations teams to ensure smooth project execution andclient satisfaction. Provide excellent customer service by promptly addressing client inquiries, concerns, and requests.improvement. Stay updated on industry trends, competitor activities, and emerging market opportunities.Requirements: 0 to 3 years of work experience in client servicing or business development roles. Proficiency in Microsoft PowerPoint and Excel. Excellent communication and interpersonal skills. Strong negotiation and presentation abilities. Proven track record in achieving sales targets. Self-motivated and result-oriented. Ability to thrive in a fast-paced, deadline-driven environment.We offer a competitive salary at par with industry standards and an opportunity to work with a dynamic and passionate team.Please include Client Servicing Executive/Business Development Executive in the subject line.Note: Only shortlisted candidates will be contacted.Curacious is an equal opportunity employer.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Good Speaking Skill Client Services BPO
-Meeting existing clients and get the requirement fulfilled-Generate new clients by being on field
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Jobs by Popular Location

HR Client Services Executive Client Relationship Manager Client Relationship Executive Human Resource Management HR Generalist Walk in
CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Marketing Communication Skills Client Servicing CRO Promotional Events
We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. Well rely on you to find ways to outperform our competition and maintain our companys positive image.To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, youll maintain strong relationships with our companys clients to boost our brand and profits in the long-run.Responsibilities Understand Trainer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve Trainers complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors Building positive relationships with customers Assisting with generating new business Identifying opportunities for greater profits
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Client Service Executive

Tiara Consultancy Serices

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Communication Skills English Speaking
Job Description :- Outbound calls to insurances for claim status and eligibility verification.- Denial documentation and further action- Maintain the individual daily logs.Key skills:- Good at communication skill.- Good at computer skill.- Ready to work in night shift.- Ready to work in voice process.- Good in English.Benefits:- No sales process- On roll job- Saturday & Sunday off.- Excellent working culture
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Client Relationship Executive Client Services Executive Negotiation Skills Communication Skills English Fluency
Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls
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Customer Service Representative

Exclusiff Seating Systems

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Mumbai
Microsoft Office Good Communication Skills Customer Care Customer Support Customer Management Customer Handling Customer Service Representative Client Relationship Customer Relationship
Duties and Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Reporting to the manager on a daily basisSkills and Qualifications:Excellent interpersonal and active listening skillsClear communication skills and a strong command of English, and Hindi, language. Kannada would be a plus point.Strong attention to detailAbility to work well in a teamMultitasking skills and good organizational abilitiesAbility to work calmly under high-stress situations
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Trainee Advisor

Exploro Solutions

Basic MS Office Business Communication Trainee Advisor Client Service Advocate BPO Call Center Executive
Processing of Client figures into system in line with specified key performance indicators and contractual conditions Acknowledge and action clients instructions in a timely manner and communicate pertinent information as necessary Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the same Ensure the workflow system is kept up to date with correct dates and appropriate comments Understand the clients business and their requirements (operational and other) Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to management Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts Adheres to standard internal processes, policies and procedures, and other external regulatory requirements Compliance with legal requirements, industry regulations, organisational policies and clients best practice and professional codes Ensure internal, client and market correspondence are stored on E-filing and necessary documents attached to processing system Support Account and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies Liaise with AM / CSA on a regular basis to understand and determine Client specific needs Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit
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Good Communication Skills Computer Knowledge Customer Relationship Client Relationship Customer Care Customer Service Customer Support
ResponsibilitiesCustomer Service Responsibilities list: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quote strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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