Client Servicing Executive Fresher Jobs in Mumbai

Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

HELLO EVERYONE EXCITING OPPORTTUNITY AWAITS BELOW ROLE-SALES /CLIENT SERVICE EXECUTIVE CTC-20000 PER MONTH PLUS INCENTIVES AND HIKE IS AVAILABLE IF CANDIDATES PERFORMS WELL AGE-19TO30 YEARS INTERESTED CANDIDATES CAN SHARE THIER CV AT GIVEN MAIL OR AT 7497998030 MENTIONING THE JOB ROLE

As a Project Manager cum Client Services Coordinator, you will play a vital role in supporting the planning, execution, and successful completion of projects under the guidance of senior project management professionals. This multifaceted role combines project management responsibilities with client services coordination, requiring effective communication, organizational prowess, and attention to detail to ensure project success and client satisfaction. Project Planning: Assist in developing comprehensive project plans, timelines, and resource allocation strategies.Task Coordination: Coordinate and monitor project tasks, ensuring their timely completion and adherence to deadlines.Communication: Facilitate seamless communication between team members, stakeholders, and other internal teams to achieve project goals.Documentation: Maintain accurate project documentation, including meeting minutes, status reports, project schedules, and invoices.Quality Assurance: Contribute to ensuring project deliverables meet quality standards through regular reviews.Team Support: Provide essential support to project teams by assisting with task assignments, resource allocation, and issue resolution. Assist in brainstorming sessions with the Creative team.Client Interaction: Communicate with clients via various channels, addressing inquiries, and maintaining positive relationships through regular updates. Identify and resolve client queries, and maintain detailed client records.Hiring Support: Participate in the hiring process, providing guidance to team members and new recruits.Product and Service Information: Provide clients with relevant information on the products and services offered by the company. Promotional Activities: Identify and propose promotional/marketing offers to potential clients.On-site Visits: Perform on-site visits and recce as necessary.Contract Negotiation: Draft and negotiate the terms and conditions mentioned in the client service agreement.

Telecalling , handling the customer and sales

Mangrol Multimedia is looking to employ client servicing executives (5) to handle client inquiries and work. Here is what you can do and learn while at work to grow well. Collaborating with the relevant departments to better address client needsProviding regular updates to higher managementIdentify new business opportunities through client referralsTelecalling (only 5 calls a day maximum) to better your communication and acquire new clientsHere is what you should be: At least 12th pass Should have very good communication skills along with problem-solving attitudeFreshers are also welcome.

Its a Real Estate company with various job roles. Contact us for more information.

Candidate must have English proficiencyCandidate must be having computer knowledgeNeed ability to convince to work in advance countriesAbility to understand the high commission rules, do online application, type letters, collect and align documents,Handling existing client meetings

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

As a Field Executive, you will play a key role in driving the company's sales and marketing efforts by engaging with potential clients and promoting our products/services in the field. Your primary responsibility will be to generate new business opportunities, build strong relationships with clients, and achieve sales targets.Key Responsibilties:1. Conduct face-to-face meetings with potential clients to understand their needs and present the company's products/services.2. Generate new business leads for insurance and mutual funds.3. Providing feedback to the sales team on market trends, customer needs, and competitive activities.4. Collaborating with team members to achieve organizational goals.5. Visit to corporate events for branding and promotion.6. Visit to our vendors for building relationships7. Visit compliance department for document submission and other formalities

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

Introduce our company and its services to the prospects given to you.Keep detailed records of each lead and its status.Interact with clients, understand their needs, coordinate with the design team and receive a quote.presentations and citations. Meet with clients to present designs and gather feedback.Travel for the show to oversee smooth execution Handling and managing and keeping sale lead sheet updated Calling sales leads and taking detailed brief and coordinating with design team and production teamOther key area to perform and take care is Recruitment, Admin, Sales, international operation,Mastermind creative ways to deliver an exceptional client experience Develop and oversee the implementation of client service protocols Resolve complex client problems or disputes in a professional manner Coach and support team members to help them meet departmental goals Keep records and documentation of client interactions for training purposesCreate monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvementQualifications: Proven experience in a leadership role is required Prior experience in customer facing roles Excellent communication skills and the ability to anticipate the needs of customers Must demonstrate strong analytical thinking skills Should possess strong problem solving skills and the ability to make sound judgement calls Superior organizational and time management skills Knowledge of customer service programs and databases, or the ability to learn new software quickly Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience Ability to speak a second language is an asset If you think you have it in you.

Curacious is seeking a dynamic and driven Client Servicing /Business Development Executive to join our team and drive our business growth.Responsibilities: Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifyingopportunities for upselling and cross-selling. Generate new business leads through proactive prospecting, networking, and client referrals. Conduct thorough market research to identify potential clients and stay updated on industry trends. Prepare persuasive pitch presentations using PowerPoint to showcase our services and capabilities. Collaborate closely with the creative and operations teams to ensure smooth project execution andclient satisfaction. Provide excellent customer service by promptly addressing client inquiries, concerns, and requests.improvement. Stay updated on industry trends, competitor activities, and emerging market opportunities.Requirements: 0 to 3 years of work experience in client servicing or business development roles. Proficiency in Microsoft PowerPoint and Excel. Excellent communication and interpersonal skills. Strong negotiation and presentation abilities. Proven track record in achieving sales targets. Self-motivated and result-oriented. Ability to thrive in a fast-paced, deadline-driven environment.We offer a competitive salary at par with industry standards and an opportunity to work with a dynamic and passionate team.Please include Client Servicing Executive/Business Development Executive in the subject line.Note: Only shortlisted candidates will be contacted.Curacious is an equal opportunity employer.

-Meeting existing clients and get the requirement fulfilled-Generate new clients by being on field

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. Well rely on you to find ways to outperform our competition and maintain our companys positive image.To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, youll maintain strong relationships with our companys clients to boost our brand and profits in the long-run.Responsibilities Understand Trainer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve Trainers complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors Building positive relationships with customers Assisting with generating new business Identifying opportunities for greater profits

Job Description :- Outbound calls to insurances for claim status and eligibility verification.- Denial documentation and further action- Maintain the individual daily logs.Key skills:- Good at communication skill.- Good at computer skill.- Ready to work in night shift.- Ready to work in voice process.- Good in English.Benefits:- No sales process- On roll job- Saturday & Sunday off.- Excellent working culture

SIB Infotech Offering Digital Marketing Internship to MBA Fresher candidates. Roles & Responsibilities:Assisting in the planning, executing & reporting of digital marketing strategies.Optimize content for the website and social media platforms.Manage operations & serving digital marketing & web development clients.Staying up to date with the latest technology and best practices.Skills & Requirements:Excellent understanding of digital marketing concepts and best practices.Knowledge of ranking factors & search engine algorithms.Great interpersonal and communication skills.Location: Mumbai, Malad WestExperience: MBA FresherInternship Duration: 6 MonthsStipend: Rs. 5000/ MonthOffice Time: 9:30 AM 6:30 PMWork Days: Monday to Saturday