Customer Service Representative

Exclusiff Seating Systems

Duties and Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Reporting to the manager on a daily basis

Skills and Qualifications:

Excellent interpersonal and active listening skills

Clear communication skills and a strong command of English, and Hindi, language. Kannada would be a plus point.

Strong attention to detail

Ability to work well in a team

Multitasking skills and good organizational abilities

Ability to work calmly under high-stress situations

Experience : 0 - 2 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India