Job Opportunity at HDFC Bank Virtual Care Officer Location: Lucknow UP (Work from Office) Department: Inbound Customer Care Phone Banking Role: Officer Virtual Care (Call Center Role) Responsibilities: Handle inbound & outbound calls Customer query & complaint resolution Welcome calls for upgraded cards Ensure TAT, call quality & compliance Maintain records & shift attendance Eligibility: Graduate (Any stream) 05 years experience Good communication & interpersonal skills Salary: As per company norms (CTC Grid) 2.60 to 3.50 Lakh Rotational shifts Office-based job No travel