Cargo Fresher Jobs in Kolkata

We are looking for dedicated Airport Cargo Loaders to join our team in Kolkata. In this role, you will be responsible for safely loading and unloading cargo in the airport environment.Key Responsibilities:- Load and Unload Cargo: You will carefully load and unload baggage and freight from aircraft, ensuring the safety of both the cargo and the aircraft.- Follow Safety Procedures: Adhering to safety guidelines is crucial. You will be required to follow all safety protocols to maintain a secure working environment.- Check Cargo Weight: You will ensure that cargo is correctly weighed and distributed to maintain balance during flights.- Communicate with Team Members: Working closely with your team, you will communicate effectively to ensure tasks are completed efficiently and safely.- Maintain Equipment: You will be responsible for the basic upkeep of loading equipment, ensuring everything is in good working order.Required Skills and Expectations:Candidates should have completed at least 12th grade and possess strong attention to detail. Being physically fit is important, as the job involves heavy lifting and being on your feet for extended periods. Good communication skills are necessary for effective teamwork. A commitment to safety and reliability will be key to your success in this role. No prior experience is required, making this position a great opportunity for entry-level candidates looking to start a career in the aviation industry.

As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.

We are seeking a motivated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their career in the cargo industry. You will play a key role in managing air shipments and ensuring timely deliveries.Key Responsibilities:- **Shipment Coordination**: Assist in the coordination of air cargo shipments, ensuring that all necessary documentation is accurate and complete.- **Customer Service**: Serve as the primary point of contact for clients, providing timely updates on shipment status and addressing any inquiries.- **Data Entry**: Maintain accurate records of cargo details, including weight, dimensions, and destinations, using our management software.- **Liaison with Airlines**: Collaborate with airlines and freight operators to secure the best routes and rates for shipments.- **Compliance Monitoring**: Ensure all shipments comply with local and international regulations, including customs requirements.Required Skills and Expectations:Candidates should possess strong communication skills and have a keen attention to detail. Basic computer proficiency is essential for handling data entry tasks. A customer-focused attitude is crucial, as you will be interacting with clients frequently. A willingness to learn and adapt in a fast-paced environment is expected. No prior experience is required, making this a great opportunity for recent school graduates.

As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Passenger Check-in Assistance:** Help passengers check in for their flights, verify their travel documents, and issue boarding passes to ensure a seamless travel experience.- **Baggage Handling:** Safely assist in the loading and unloading of passenger luggage, ensuring that it is properly tagged and transported to the correct destination.- **Customer Service Support:** Respond to customer inquiries and provide information about flights, boarding procedures, and airport services, contributing to a positive travel experience.- **Safety and Security Checks:** Perform necessary safety and security checks on passengers and their luggage to ensure compliance with airport regulations and standards.- **Coordination with Airlines:** Work closely with airline staff and other ground personnel to manage flight schedules, delays, and passenger needs effectively.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills:** Ability to interact clearly and politely with passengers and team members to facilitate effective communication.- **Customer-Oriented Attitude:** A friendly nature and willingness to help passengers with their queries and needs.- **Teamwork Experience:** Ability to work collaboratively in a team environment while maintaining a positive attitude in busy situations.- **Attention to Detail:** Careful observation and execution of tasks to ensure accuracy in passenger service and safety protocols.This role is open to freshers who have completed their 10th grade and are enthusiastic about building a career in the aviation industry.

As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- **Coordinating Shipments**: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- **Documentation Management**: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- **Customer Service**: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- **Tracking Shipments**: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- **Collaboration with Airlines**: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.

We are seeking a reliable Airport Cargo Loader to join our team in Kolkata. This full-time position is ideal for candidates with little to no experience, as training will be provided. The role involves physically handling and moving cargo at the airport.Key Responsibilities:- **Loading and Unloading Cargo:** Safely load baggage and freight onto aircraft and unload upon arrival. This ensures that all cargo is handled carefully to prevent damage.- **Cargo Inspection:** Check the quality and condition of cargo before loading. This includes verifying documentation and ensuring compliance with safety regulations.- **Operating Equipment:** Use appropriate tools and machinery for loading and unloading cargo, such as forklifts or conveyor belts. This requires following safety procedures to avoid accidents.- **Cargo Documentation:** Assist in preparing and managing shipping documents to ensure accurate records. This includes labeling and tracking packages properly.- **Team Collaboration:** Work closely with other airport staff to ensure efficient operations. Good communication helps the team meet deadlines and maintain safety.Required Skills and Expectations:Candidates should have finished their 12th grade and possess good physical stamina, as the job involves lifting heavy objects. Attention to detail is important for inspecting cargo and managing documents accurately. The ability to work in a team and follow instructions is essential for ensuring a safe and efficient working environment. Punctuality and reliability are also key traits we look for in our Airport Cargo Loaders.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.

The Baggage Handling Staff is responsible for the safe, efficient, and timely handling of passenger luggage, cargo, and mail at the airport. This includes loading, unloading, sorting, transporting, and delivering baggage between aircraft and terminal areas while maintaining strict safety and security standards. Key ResponsibilitiesLoad and unload passenger baggage, cargo, and mail from aircraft holds safely and efficiently.Operate baggage handling equipment such as belt loaders, trolleys, baggage carts, dollies, and conveyor belts.Sort and tag baggage according to flight numbers and destinations.Ensure accurate loading sequence to maintain aircraft weight balance and safety standards.Transport baggage between aircraft and terminal using tugs or baggage carts.Handle special, fragile, or priority baggage carefully as per airline guidelines.Identify, report, and assist in resolving issues related to damaged, delayed, or lost baggage.Follow all aviation security and safety protocols in accordance with airport and airline regulations.Assist in maintaining cleanliness, order, and safety in baggage handling areas.Communicate and coordinate with ramp agents, flight crews, and ground operations staff to ensure on-time aircraft departures.Adhere to company policies, Standard Operating Procedures (SOPs), and performance standards. Required Skills & CompetenciesExcellent physical strength and stamina for lifting and carrying heavy items.Strong teamwork and communication abilities.Good attention to detail and organizational skills.Time management and ability to work efficiently under pressure.Knowledge of airport ground handling and safety procedures.Ability to operate ground service equipment (GSE).Basic problem-solving and reporting skills.Awareness of security, fire safety, and emergency procedures.Flexibility to work in rotational shifts, including nights, weekends, and holidays. Educational & Professional RequirementsMinimum Qualification: 10th or 12th Pass (Higher Secondary)Diploma or Certificate in Airport Ground Handling / Aviation Operations preferredPrevious experience in baggage or ramp handling is an advantageBasic English communication skills (verbal and written) Work EnvironmentOutdoor and indoor work environment (terminal and airside areas)Exposure to noise, heat, cold, and weather conditionsRequires wearing protective uniforms and safety gearPhysically demanding role with lifting, bending, and standing for long periods

Join our team as an Airport Ground Staff member in Kolkata. This entry-level position is ideal for candidates with a passion for customer service and a desire to work in a dynamic airport environment.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, boarding, and baggage handling to ensure a smooth travel experience.2. **Customer Service**: Provide information regarding flight schedules, airport facilities, and services to enhance customer satisfaction.

We are looking for dedicated Airport Staff to join our team in Kolkata. This is a great opportunity for freshers who have completed their 10th grade and are eager to start a career in the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in, boarding, and any inquiries they may have during their journey. Clear communication and a friendly attitude are essential to enhance the travel experience.2. **Baggage Handling**: Ensure the safe loading and unloading of baggage from planes. You will be responsible for tracking luggage to prevent any loss or damage.3. **Safety and Security**: Assist in maintaining airport security by checking passengers and their belongings. You must be alert and follow all safety protocols to ensure a secure environment.4. **Customer Service**: Address customer complaints and provide solutions when needed. A positive attitude and problem-solving skills will help ensure a pleasant experience for all travelers.5. **Team Collaboration**: Work closely with other airport staff, including security personnel and flight crews, to ensure smooth operations. Good teamwork is essential for effective communication and cooperation.Required Skills and Expectations:Candidates should have a positive attitude and be eager to learn. Strong communication skills are important, as you will interact with people from diverse backgrounds. Being punctual, reliable, and adaptable is crucial in this fast-paced environment. A neat appearance and a professional demeanor are expected at all times.

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

As an Airport Passenger Service Associate, you will play a crucial role in ensuring a pleasant and efficient experience for travelers at the airport in Kolkata. Your responsibilities and required skills are outlined below:**Key Responsibilities:**- **Customer Service:** Provide friendly and professional assistance to passengers, helping to address their needs and concerns effectively.- **Check-in Assistance:** Aid travelers during the check-in process, ensuring they receive their boarding passes and baggage tags without any issues.- **Flight Information:** Keep passengers informed about flight schedules, delays, and other important updates, helping them navigate their travel plans.- **Luggage Handling:** Assist passengers with their luggage, ensuring it is checked in properly and directed to the right flight.- **Problem Resolution:** Quickly resolve any issues that arise, such as lost baggage or missed flights, ensuring a smooth experience for all travelers.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and politely with passengers from diverse backgrounds, both verbally and in writing.- **Customer-Focused Attitude:** A strong willingness to provide exceptional service and satisfy passenger needs is crucial.- **Team Player:** Ability to work well with colleagues and cooperate with airport staff to create a positive environment.- **Basic Computer Skills:** Familiarity with using computers for check-in processes and accessing information is important.- **Adaptability:** You should be flexible and able to handle varying workloads and unexpected situations with ease, especially during busy travel periods. This position is ideal for recent graduates or individuals with minimal work experience who are eager to begin a career in the travel and hospitality industry.

We are looking for dedicated and enthusiastic Airport Staff to join our team in Kolkata. This is a full-time position for individuals who have recently completed their 12th grade and are eager to start their careers in the aviation industry. Candidates with no prior experience are encouraged to apply.**Key Responsibilities:**- **Customer Service:** Assist travelers with check-in, boarding, and luggage handling to ensure they have a smooth and pleasant experience at the airport.- **Security Checks:** Conduct necessary security checks on passengers and luggage, ensuring compliance with airport safety regulations.- **Information Assistance:** Provide accurate information about flights, terminal services, and other airport-related inquiries to help passengers navigate the airport.- **Clear Communication:** Relay important announcements about flight schedules and changes, ensuring that all passengers are informed in a timely manner.- **Team Collaboration:** Work closely with other airport staff, such as baggage handlers and security personnel, to maintain efficient airport operations.**Required Skills and Expectations:**Candidates should have great communication skills and be able to interact positively with passengers. Basic knowledge of airport operations is a plus but not mandatory. A good attitude and willingness to learn are essential. Candidates must also be able to work in a team environment and adapt to a fast-paced setting. Attention to detail and a commitment to safety are crucial in this role.

We are looking for enthusiastic Airport Ground Staff in Kolkata to ensure smooth operations and provide excellent customer service at the airport. This role is perfect for someone looking to start their career in the aviation industry.Key Responsibilities:1. **Check-In Assistance**: Help passengers with the check-in process, ensuring their luggage is tagged properly and they receive boarding passes. You will guide them through the necessary procedures to ensure a smooth start to their journey.2. **Customer Service**: Provide assistance to passengers with inquiries, direct them to the appropriate facilities, and address any concerns they may have. Your friendly demeanor will be vital in making their travel experience pleasant.3. **Luggage Handling**: Manage the loading and unloading of luggage onto and off of aircraft, ensuring all items are handled safely and efficiently. This involves coordinating with other ground staff to minimize delays.4. **Safety Protocols**: Ensure that safety guidelines and regulations are strictly followed at all times. You will help maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to effectively interact with passengers and team members. Attention to detail is important, as you will be handling baggage and assisting travelers with various needs. A positive attitude and willingness to work in a dynamic environment are essential for success in this role. Previous experience is not necessary; however, a passion for customer service is highly valued.

Passenger Service: Welcoming passengers, checking in luggage, issuing boarding passes, verifying identification (passports), and guiding passengers to boarding gates.Special Assistance: Assisting elderly, disabled, or unaccompanied minors, and providing VIP service.Baggage Management: Tagging luggage, ensuring proper loading/unloading, and addressing lost or damaged luggage complaints.Flight Operations Support: Communicating with flight crews, cleaning cabins, restocking refreshments, and managing boarding procedures.Safety & Security: Enforcing security protocols, checking for restricted items, and complying with aviation regulations.Ramp Services (if applicable): Marshalling aircraft to parking bays and coordinating with ground engineers for loading

As a Cargo Executive in Kolkata, you will play a crucial role in managing and overseeing the transportation and handling of cargo. Your responsibilities will include:- **Cargo Processing**: You will be responsible for receiving, inspecting, and processing cargo to ensure that it is ready for shipment.- **Documentation**: Accurate documentation is essential. You will prepare and maintain all shipping and logistics paperwork, ensuring compliance with regulations.- **Coordination**: You will coordinate with various teams, including transport and warehouse staff, to ensure timely delivery and pickup of cargo.- **Customer Service**: Interaction with customers is key. You will provide information about cargo status, assist with inquiries, and resolve any issues that may arise.- **Monitoring Shipments**: Keep track of shipments and ensure they are dispatched on time. You will monitor cargo movement and update relevant stakeholders.- **Safety Compliance**: Ensure all safety standards and regulations are met while handling cargo, promoting a safe working environment.For this role, candidates are expected to have a minimum education level of 10th grade. Strong attention to detail is essential, along with good communication skills to interact with team members and clients effectively. You should be organized and able to multitask in a fast-paced environment. Basic knowledge of cargo operations and logistics is beneficial, but not mandatory, making this a suitable opportunity for individuals looking to start their careers in the cargo and logistics industry.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month

We are looking for an Air Cargo Executive to join our team in Kolkata. The role is ideal for those who have a keen interest in air cargo operations and wish to build a career in logistics.**Key Responsibilities:**- **Coordinate Air Shipments:** Manage the scheduling and routing of air cargo shipments to ensure timely deliveries.- **Documentation:** Prepare and process all necessary documentation related to air freight, including bills of lading and customs paperwork.- **Customer Interaction:** Communicate with customers to provide updates on shipment statuses and address any queries or concerns.- **Cargo Tracking:** Monitor the movement of cargo and use tracking systems to ensure smooth operations from origin to destination.- **Team Collaboration:** Work closely with other departments, such as sales and warehouse, to facilitate efficient cargo handling and operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and team members. Basic knowledge of air cargo processes and regulations is preferred but not required, as on-the-job training will be provided. Attention to detail is crucial to ensure accuracy in documentation and shipment tracking. A proactive attitude and ability to work under pressure will be essential for managing tight deadlines. Proficiency in using computers and handling software applications related to cargo operations will enhance performance in this role. An educational background of at least 12th grade is necessary, and experience ranging from 0 to 6 years in the logistics industry is welcome.