Array ( [0] => call-quality [1] => surat ) Call Quality Jobs in Surat,Call Quality Job Vacancies in Surat Gujarat
4

Call Quality Job Vacancies in Surat

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Surat
Marketing Communication Call Quality Cold Calling Tele Marketing
tele sales and cold calling to old data prooer follow up clint
View all details
Outbound Calling Lead Generation Marketing Communication Insurance Sales Cold Calling Work From Home Outbound Sales Convincing Power Call Quality
Votiko Solutions Private Limited - Igniting Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us:
View all details

Telecaller Executive

Agarwal Job Placement

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Surat
Tele Sales Executive Telecaller Telephone Operator Telephone Receptionist Telesales Executive Sales Coordinator Sales Executive Sales Person Call Center Executive Call Coordinator Call Center Trainer Call Center Manager Call Quality Analyst Calling Executive Walk in
We are seeking a highly motivated and skilled Telecaller. As a Telecaller, you will play a crucial role in promoting our products/services and generating leads through outbound calls. Your exceptional communication skills and persuasive abilities will contribute to our sales and customer acquisition efforts. If you are passionate about sales, enjoy interacting with people, and possess excellent phone etiquette, we would love to hear from you.Responsibilities:Make outbound calls to potential customers from a provided list or database.Introduce our products/services to potential customers and explain their benefits.Identify customer needs and provide accurate information about our offerings.Answer incoming calls from customers and address their inquiries or concerns.Follow a script to ensure consistent and effective communication.Maintain a detailed record of customer interactions and update the database accordingly.Achieve individual and team targets for lead generation and sales conversion.Collaborate with the sales team to schedule appointments and meetings with potential customers.Continuously strive to improve product knowledge and stay updated on industry trends.Handle customer complaints and provide appropriate solutions or escalate issues as required.Requirements:Proven experience as a Telecaller or in a similar sales/customer service role.Excellent verbal communication skills and a friendly, persuasive demeanor.Ability to build rapport with potential customers and overcome objections.Strong listening and problem-solving skills.Proficient in using CRM software and other relevant tools.The goal-oriented mindset with a track record of meeting or exceeding targets.Ability to work independently as well as in a team environment.Basic computer literacy and data entry skills.High school diploma or equivalent; additional certification in sales or customer service is a plus.
View all details

Quality Analyst

Broadview Innovations Pvt Ltd

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Surat
Manual Testing Quality Monitoring QA-Quality Assurance Call Monitoring Quality Management Quality Analysis
Job Openings for 1 Quality Analyst Job with minimum 1 Year Experience in Surat having Educational qualification of : B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.Sc, M.Tech with Good knowledge in Manual Testing,Quality Monitoring,QA-Quality Assurance,Call Monitoring,Quality Management,Quality Analysis etc.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Telecaller

Agarwal Job Placement

  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Surat
Telecaller Telecalling Executive BPO Telecaller International Telecaller Tamil Telecaller Female Telecaller Call Center Executive Call Coordinator Call Center Trainer Call Center Manager Call Quality Analyst Calling Executive Call Monitoring Call Quality Walk in
We are searching for an engaged Telecaller to boost sales by reaching out to current and possible clients. To this end, the Telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.As a Telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable Telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:High school diploma or equivalent.Prior experience as a Telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.
View all details

BPO Analyst

Agarwal Job Placement

  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Surat
BPO Analyst Research Lead Call Quality Analyst Call Center Manager Call Center Trainer Call Monitoring Call Quality Call Center Operations Walk in
We have vacant 10 BPO Analyst Jobs in Surat, Gujarat, Experience Required: Min 2 Years Educational Qualification: Professional Degree, Other Bachelor Degree, Post Graduate Diploma Skill Customer Relationship, Microsoft Office, MS CRM, etc.Roles and Responsibilities :*Should be willing to work Day Shifts.*We are hiring for the role of Quality Analyst for the Domestic voice process. ( Inbound voice to be preferred).*Candidates should have a minimum of 6 months of experience as a QA in BPO.*To identify the training/coaching needs of the team members and provide the same to the Manager.*To give need-based coaching and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality.*Coaching the agents according to the observations made while monitoring.Desired Candidate Profile :*Candidate Should have experience as Quality Analyst in a BPO voice process*Quality Experience on papers is mandatory.*Experience in the BPO industry is mandatory.
View all details

Telecaller Executive (Female)

Agarwal Job Placement

  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Surat
Telecaller Telecalling Executive BPO Telecaller Female Telecaller International Telecaller Call Center Executive Call Coordinator Call Center Trainer Call Center Manager Call Monitoring Call Quality Call Center Technology Call Center Operations Walk in
We are searching for an engaged Telecaller to boost sales by reaching out to current and possible clients. To this end, the Telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a Telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable Telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:High school diploma or equivalent.Prior experience as a Telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.
View all details