Banking Executive (Freshers) Kolkata

A.S Consultancy and Digital Seva

0 - 1 Years
24 Openings
Not Disclosed
Posted 45 days ago
Walk in interview
Kolkata

Key Skills

Computer Knowledge Banking Operations Good Communication

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Job Description

As a Banking Executive in Kolkata, you will play a crucial role in supporting the operations of the bank and providing excellent customer service. You will be responsible for various tasks that help maintain smooth banking processes.

**Key Responsibilities:**

- **Customer Assistance:** Help customers with their inquiries, providing information about banking services and products to enhance their experience.

- **Account Management:** Assist in the opening and closing of customer accounts, ensuring all documentation is properly completed and verified.

- **Transaction Processing:** Handle basic transactions such as deposits, withdrawals, and transfers, ensuring accuracy and efficiency in all dealings.

- **Record Maintenance:** Keep accurate records of transactions and customer interactions, maintaining confidentiality and complying with bank policies.

- **Sales Support:** Promote bank products and services, identifying customer needs and recommending suitable options to help achieve sales targets.

- **Problem Resolution:** Address customer complaints and issues promptly, working to resolve them in a satisfactory manner while maintaining a positive relationship.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to interact effectively with customers and colleagues. A good understanding of banking products and services is beneficial but not mandatory for freshers. Basic computer skills are necessary for handling transactions and maintaining records. A positive attitude, teamwork spirit, and a willingness to learn are essential traits for success in this role. As a full-time position, candidates should be prepared to work from the office and commit to regular working hours.