Airport Representative Job Vacancies in Jharsuguda

As an Airport Representative in Jharsuguda, you will serve as a main point of contact for travelers and airline staff, ensuring a smooth travel experience. You will assist with various tasks related to passenger services and contribute to a welcoming airport environment.Key Responsibilities:1. Customer Assistance: Greet and help passengers with their inquiries, providing information about flights, check-in procedures, and airport facilities, ensuring a friendly and helpful atmosphere.2. Check-in Support: Assist passengers during the check-in process, ensuring that all necessary documentation is completed accurately and efficiently, helping to streamline the boarding experience.3. Luggage Handling: Guide passengers regarding their luggage, including check-in policies and lost baggage procedures, to ensure they are informed and worry-free.4. Problem Resolution: Address any passenger issues or complaints promptly and professionally, escalating situations to the supervisor when necessary to maintain customer satisfaction.5. Collaboration: Work closely with airline staff and other airport teams to facilitate smooth operations, ensuring all protocols are followed for the safety and comfort of passengers.Required Skills and Expectations:Candidates should be at least 10th-grade pass with a strong desire to learn and grow in the airport environment. Good communication skills in English and local languages are essential, along with a friendly and approachable attitude. Flexibility in working hours and the ability to handle busy situations with composure is expected in this role.