As an Airport Representative in Sundergarh, India, you will be the first point of contact for travelers. You will assist passengers with their inquiries, provide necessary information, and ensure a positive experience at the airport. This is a full-time role suitable for freshers who have completed their 10th grade.
Key Responsibilities:
1. **Passenger Assistance**: Greet travelers warmly and assist them with check-in procedures, guiding them through the airport facilities, and answering any questions they may have.
2. **Information Services**: Provide timely and accurate information about flight schedules, boarding gates, and airport services to passengers and visitors.
3. **Problem Resolution**: Help resolve any issues that passengers might face, such as delays or cancellations, by offering alternative solutions and support.
4. **Coordination with Teams**: Work closely with airline staff and other airport personnel to ensure smooth operations and maintain high service standards.
5. **Reporting**: Document and report any incidents or feedback from passengers to your supervisor to help improve services.
Required Skills and Expectations:
We are looking for a candidate who is friendly, approachable, and enjoys working in a fast-paced environment. Strong communication skills, both verbal and written, are essential to effectively interact with passengers and team members. You should have good problem-solving abilities and be comfortable using basic computer systems. A positive attitude and willingness to learn are critical in making passengers feel valued and welcomed.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 33 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport