As an Airport Representative in Jharsuguda, you will serve as a main point of contact for travelers and airline staff, ensuring a smooth travel experience. You will assist with various tasks related to passenger services and contribute to a welcoming airport environment.
Key Responsibilities:
1. **Customer Assistance**: Greet and help passengers with their inquiries, providing information about flights, check-in procedures, and airport facilities, ensuring a friendly and helpful atmosphere.
2. **Check-in Support**: Assist passengers during the check-in process, ensuring that all necessary documentation is completed accurately and efficiently, helping to streamline the boarding experience.
3. **Luggage Handling**: Guide passengers regarding their luggage, including check-in policies and lost baggage procedures, to ensure they are informed and worry-free.
4. **Problem Resolution**: Address any passenger issues or complaints promptly and professionally, escalating situations to the supervisor when necessary to maintain customer satisfaction.
5. **Collaboration**: Work closely with airline staff and other airport teams to facilitate smooth operations, ensuring all protocols are followed for the safety and comfort of passengers.
Required Skills and Expectations:
Candidates should be at least 10th-grade pass with a strong desire to learn and grow in the airport environment. Good communication skills in English and local languages are essential, along with a friendly and approachable attitude. Flexibility in working hours and the ability to handle busy situations with composure is expected in this role.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata