14

Airport Passenger Service Associate Job Vacancies in Jharkhand

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive travel experience for passengers. This position is ideal for those who enjoy working in a dynamic environment and have a passion for helping others.Key Responsibilities:- Greeting Passengers: Welcome travelers in a friendly manner as they arrive at the airport, setting a positive tone for their journey.- Check-in Assistance: Help passengers with their check-in process, including verifying their documents and ensuring they are aware of their flight details.- Baggage Handling: Guide passengers on proper baggage procedures, including checking bags and informing them of weight limits and fees.- Providing Information: Answer questions related to flights, terminal facilities, and airport services, ensuring travelers have the information they need.- Problem Resolution: Address any issues that arise during the travel experience, such as delays or lost luggage, with a calm and solutions-oriented approach.- Safety Compliance: Ensure compliance with safety regulations and procedures by monitoring passenger behavior and maintaining a secure environment.To be successful in this role, you should have excellent communication skills, a customer-focused attitude, and the ability to work under pressure in a fast-paced environment. A strong sense of teamwork and adaptability is essential as you will interact with diverse groups of people. Prior experience is not required, making this a great opportunity for individuals looking to start their career in customer service.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Ranchi, India. This entry-level position is ideal for freshers who have completed their 10th grade and want to start a career in the travel industry.Key Responsibilities:- Customer Support: Assist passengers at the airport by answering inquiries, providing flight information, and guiding them through check-in and boarding processes. - Check-In Assistance: Help passengers with the check-in procedures, including verifying tickets, issuing boarding passes, and tagging luggage to ensure smooth travel experiences.- Problem Resolution: Address any issues or complaints from passengers, working to find solutions in a timely and courteous manner to maintain a positive environment.- Safety and Security Protocols: Ensure compliance with airport safety regulations and procedures, helping maintain a secure environment for all travelers.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with passengers from diverse backgrounds. Good interpersonal skills are essential to provide excellent customer service. An ability to work in a fast-paced environment and remain calm under pressure is necessary. Flexibility in working hours, including weekends and holidays as needed, will be expected. A friendly and approachable demeanor will enhance the passenger experience and contribute to the overall team success.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. Passenger Assistance: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. Baggage Handling: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. Communication: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. Problem Resolution: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. Documentation: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
As an Airport Passenger Service Associate, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your main responsibilities will include:- Greeting Passengers: Welcome travelers as they arrive, providing a friendly first impression and assistance as needed.- Check-in Assistance: Help passengers with the check-in process by assisting them with their luggage and paperwork, ensuring a quick and efficient experience.- Handling Queries: Address any questions or concerns from passengers regarding flights, baggage, or airport services, providing accurate information.- Boarding Management: Oversee the boarding process, ensuring passengers board flights smoothly and on time while checking boarding passes.- Problem Resolution: Assist in resolving any issues or complaints that arise, ensuring customer satisfaction and maintaining a positive atmosphere.The ideal candidate will have the following skills and expectations:- Effective Communication: You should possess good verbal communication skills to interact with passengers clearly and politely.- Customer Service Orientation: A friendly and helpful attitude is essential to ensure a positive experience for all travelers.- Team Player: Being able to work well with colleagues in a busy environment is crucial for smooth operations.- Detail-oriented: Attention to detail is important for accurately processing check-ins and managing boarding procedures.- Adaptability: You should be able to handle changing circumstances and remain calm under pressure.With a commitment to providing excellent service, you will contribute significantly to the overall airport experience.
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Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
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Aviation Ground Staff Activities
Responsibilities:1. Greet and welcome passengers as they arrive at the airport terminal2. Assist passengers with check-in, boarding, and retrieving luggage3. Provide information on flight schedules, boarding procedures, and airport facilities4. Handle passenger inquiries, complaints, and requests in a professional and courteous manner5. Ensure the safety and security of passengers throughout their travel experience6. Communicate effectively with airline personnel, security staff, and other airport associates
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Aviation Ground Staff Activities
Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.
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Passenger Handling Customer Relationship Airport Ticketing Airline Operations Airport Operation Airline Customer Service
We have vacant of 25 Airport Customer Service Associate Jobs in Jamshedpur, Jhargram, Giridih, Deoghar, Asansol, Jharsuguda, Calcutta Greens, Kolkata, Kolkata South, Kolkata, North Tripura, Siliguri, for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Passenger Handling, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Airline Customer Service etc.
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Fresher hiring for Airport Passenger Service Associate

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
Job Openings for 8 Airport Passenger Service Associate Jobs for Freshers in Nagaon, Assam, having Educational qualification of : Higher Secondary with Good knowledge in Aviation, Ground Staff Activities etc.
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Ground Staff Cabin Crew
We have vacant of 58 Airport Passenger Service Associate 2025 Jobs in Kolkata,Kolkata South, Kolkata,Behala, Kolkata,Bhubaneswar,Ranchi,Ramgarh,Nadia,Hooghly,Patna,Asansol, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management, Other Bachelor Degree Skill Ground Staff,Cabin Crew etc.
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Passenger Service Passenger Handling Passport Checking
greeting passengers and checking their tickets and passports against the passenger list using computerised systems. asking security questions, allocating seats and giving out boarding cards and luggage labels. weighing luggage and charging the passenger extra if the luggage is overweight.
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  • 0 - 1 yrs
  • Ranchi
Aviation Ground Staff Activities Airport Passenger Service
Prepare for inquiriesStudy products, services, and customer service processes Respond to inquiriesCommunicate with customers in person, over the phone, or via email. Understand the inquiry, review previous inquiries and responses, and gather and research information. Resolve issuesHandle and resolve complaints, or refer complex matters to professional or managerial staff. Document inquiriesDocument inquiries and responses in customers' accounts. Fill out forms after each interaction to determine frequent customer feedback or questions. Improve serviceRecommend improved processes and identify new product and service applications. Participate in meetings with the customer service team to develop new strategies. CSAs may also perform other tasks, such as: Assisting customers with purchases, orders, and/or deliveries Implementing stock control and security procedures Performing routine cash and/or administrative customer transactions Following up with customers Escalating customer inquiries Some skills that CSAs may need include: Great interpersonal skills Being well versed in English and Hindi Strong organizational skills Outstanding problem-solving skills Being a hard-working individual Being able to handle pressure
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Airlines Executive Ground Staff Executive Airport Staff Airport Executive Airport Passenger Service Associate Walk in
We have vacant of 3 Airlines Executive Jobs in Hyderabad, Kochi, Lucknow, Patna, Shirdi Ahmednagar, Guwahati for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Microsoft Office, Communication Skills, Finance, quick learner.,hardworking etc.Anyone who are interested for this job please apply as soon as possible. This is for the opportunity for Airport/Airlines. So Freshers and Experience candidates both can apply for their beginner starting jobs.Hurry Up!Seats Are required Available for limited candidates :-Salary Range- 18000/- to 47000/- per Month Rupees.Job Location:- Candidate should be open to relocate.Qualification- 10th/12th/Graduate/ Diploma In Aviation Fresher And Experience Both Are Eligible.Facilities Provided1. Accommodation2. Food Facilities3. Pickup and Drop4. Medical Facilities5. Facilities Also Provided Advantages:-1. Opportunity To Join The Fastest Growing Organization.2. After Completing 6 Months You Can Apply In Any Dept Related To Your Field In Same Airline.3. Opportunity To Roam Around The World.4. Lucrative Packages. Interested Candidate Apply Very Soon Only Few seats are Available Hurry Up! Now Candidates Can Apply it As Soon As Possible...
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Ground Staff Ticketing Staff Cabin Crew Air Hostess Activities Cargo Supervisor Customer Associate Passenger Service
We are Urgently Hiring for Domestic Airlines(AirIndia/IndigoAgile/IGT/Spice)OPENING UNDER GROUND STAFF AND CARGO EXECUTIVE IN AIRPORT(CCU)APPLY NOWPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor, Ticket Reservation Staff etc.QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 19k to 27k per month as per as company normsFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata/Hyderabad Airport Thanks RegardsHR Department
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dumka
Aviation Ground Staff Activities Passenger Handling Writing Skills Good Communication Skills
As an Airport Passenger Service Associate, you will play a crucial role in providing excellent customer service to passengers at the airport. Your responsibilities will include:- Greeting Passengers: Welcome passengers as they arrive at the airport, providing a friendly atmosphere to enhance their travel experience.- Check-in Assistance: Help passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready.- Baggage Handling: Assist passengers in managing their luggage, including checking bags in and providing information on baggage claim.- Information Desk Support: Provide accurate information about flight schedules, gate changes, and airport services to help passengers navigate the airport.- Ticketing Support: Assist with ticket queries, helping passengers understand their options and direct them to the appropriate airline counter when needed.- Customer Feedback Handling: Listen to passenger feedback or concerns and address them promptly or escalate when necessary to ensure customer satisfaction.To excel in this role, you should possess strong communication and interpersonal skills to engage effectively with passengers. Being detail-oriented is essential for managing check-in processes and addressing inquiries accurately. A positive and empathetic attitude will help you create a welcoming environment. Basic computer skills are also necessary to navigate airline systems and provide information efficiently. Additionally, punctuality and a professional appearance are important as you will be representing airline services directly to travelers.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Dhanbad
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Staff Activities
Join our team as an Airport Passenger Service Associate in Dhanbad, India. In this role, you will help ensure a smooth and pleasant travel experience for passengers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and provide support with check-in processes, boarding procedures, and answering inquiries to enhance their airport experience.- Luggage Handling: Assist passengers with their luggage, ensuring it is tagged correctly and directed to the right location.- Information Dissemination: Share flight information, gate changes, and announcements to keep passengers informed and reduce wait times.- Problem Resolution: Address any issues or complaints that passengers may have, ensuring prompt and effective solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade and should be able to communicate clearly in both English and Hindi. You should be friendly, with strong interpersonal skills to interact with passengers from diverse backgrounds. Basic computer literacy is required to handle flight systems effectively. Punctuality, attention to detail, and a calm demeanor in busy situations are essential for success in this role. Previous experience is not necessary, but a positive attitude and willingness to learn are crucial. You will be expected to work full-time on-site at the airport, so flexibility in working hours is important.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Deoghar
Aviation Ground Staff Activities Fresher
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Deoghar, India. This is a full-time position suitable for candidates with little to no experience. The role involves providing excellent service to airport passengers, ensuring a smooth and pleasant travel experience.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers at the airport, helping them with inquiries and providing information about flight schedules, boarding gates, and services.2. Check-In Support: Help passengers with the check-in process, including verifying identification and ensuring that all luggage is correctly tagged.3. Conflict Resolution: Address passenger concerns and complaints calmly and professionally, working to resolve issues promptly to ensure customer satisfaction.4. Communication: Relay important information regarding flight changes, delays, or cancellations to passengers, ensuring clear understanding.5. Team Collaboration: Work closely with other airport staff and departments to maintain smooth operations and provide a seamless experience for all travelers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly attitude toward passengers. Basic problem-solving abilities are essential, along with a willingness to learn and adapt to various situations. A commitment to providing excellent service in a fast-paced environment is expected. Being a team player and showing professionalism at all times will help ensure success in this role.
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Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
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Aviation Ground Staff Activities Communication
Job Openings for 100 Airport Passenger Service Associate Jobs for Freshers in Kolkata, Nadia, Bardhaman, Howrah, Hooghly, Kharagpur, Tatanagar, Jamshedpur, Asansol, Jalpaiguri, Alipurduar, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation, Ground Staff Activities, Communication etc.
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Passenger Handling Aviation Airline Ground Staff Airport Representative Airport Operation
Job Openings for 26 Airport Passenger Service Associate contact-9123096014 Jobs for Freshers in Kolkata, Around Kolkata, Hooghly, Howrah, Siliguri, Durgapur, Koch Bihar, Bokaro, South 24 Parganas, North 24 Parganas, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Passenger Handling, Aviation, Airline Ground Staff, Airport Representative, Airport Operation etc. contact 9123096014
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Aviation Airport Cargo Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Good Communication Skills Airport Ticketing Ground Operation Ground Management
Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata, Siliguri, Kalimpong, Darjeeling, North 24 Parganas, South 24 Parganas, Agartala, Aurangabad, Ranchi, Rourkela, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Opening For Airport Passenger Service Associate

Skytech Aviation Services Pvt Ltd

Aviation Ground Staff Activities
We have vacant of 55 Airport Passenger Service Associate Jobs in Ranchi,Bokaro,Jamshedpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.Sc Skill aviation,ground staff activities etc.
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Urgent Requirement For Air Ticketing Associate

Skytech Aviation Services Pvt Ltd

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Ranchi
Air Ticketing Aviation Ticket Booking Air Ticketing Agent Airport Manager Passenger Service
We have vacant of 40 Air Ticketing Associate Jobs in Ranchi for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, B.A, Post Graduate Diploma Skill air ticketing,aviation,ticket booking, Air Ticketing Agent,Airport Manager,Passenger Service etc.
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Walk-in Interview For Airport Ground Staff

Skytech Aviation Services Pvt Ltd

Ground Handling Staff Computer Operator Passenger Handling Tour Operator Aviation Hospitality Executive Airport Cargo Loader Customer Relationship Executive Customer Service Associate
Job Openings for 120 Walk-in Interview for Airport Ground Staff.. Call H.R- 9147393756 Jobs for Freshers in Patna,Fariha Firozabad,Gaya,Bhagalpur,Darbhanga,Araria,Aurangabad Road, Patna,Ranchi,Begusarai, Bihar,Kolkata having Educational qualification of : Higher Secondary, B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Ground Handling Staff,Computer Operator,Passenger Handling,Tour Operator,Aviation,Hospitality Executive,Airport Cargo Loader,Customer Relationship Executive,Customer Service Associate etc.Primary Role And Responsbility Of Ground Staff:->Passenger Check-in: Assist passengers during the check-in process. ...>Baggage Handling: Ensure the efficient loading and unloading of baggage. ...>Aircraft Turnaround: ...>Customer Service: ...>Security Procedures: ...>Aircraft Ground Handling: ...>Communication: ...>Emergency Response:IF YOU HAVE ANY QUERIES, YOU CAN CONTACT ON THIS NUMBER- 9147393756AND SEND YOUR CV/RESUME THIS NUMBER -9147393756 ( Whatsapp)/ email:- alizaansari06333@gmail.com
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- Greeting Passengers: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.- Check-in Assistance: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.- Baggage Handling: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.- Providing Information: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.- Resolving Issues: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.- Safety and Security Protocols: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.
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  • 0 - 1 yrs
  • 20.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities FRESHERS
We are looking for 20 Airport Passenger Service Associate Posts in Ranchi with deep knowledge in Aviation, Ground Staff Activities, FRESHERS and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree
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Aviation Ground Staff Activities FRESHERS
Key responsibilities:1. Assist passengers during check-in and boarding process: Help passengers check-in, provide necessary information, and ensure smooth boarding process.2. Handle passenger inquiries and complaints: Address any concerns or questions from passengers in a professional and efficient manner.3. Ensure safety and security protocols: Adhere to airport security regulations and protocols to ensure the safety of passengers and staff.4. Coordinate with airline staff: Work collaboratively with airline representatives to coordinate passenger services effectively.5. Maintain cleanliness and organization: Keep the passenger areas clean, organized, and presentable at all times.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with passengers and airline staff.2. Customer service-oriented: A friendly and helpful attitude towards passengers to provide a positive experience.3. Attention to detail: Ability to pay close attention to details to ensure accuracy in all passenger interactions.4. Ability to work in a fast-paced environment: Capable of working efficiently in a busy airport setting.5. Willingness to work in shifts: Flexibility to work in rotating shifts, including nights, weekends, and holidays.
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  • Fresher
  • 6.0 Lac/Yr
  • Garhwa
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport. Your role is vital in providing information, assistance, and ensuring a smooth experience for passengers.Key Responsibilities:- Provide Information: Greet passengers and answer their questions about flight timings, boarding gates, and airport services to help them navigate the airport easily.- Assist with Queries: Address concerns or special requests from passengers, guiding them to the right services or personnel for further assistance.- Manage Lost and Found: Help passengers report lost items and coordinate with the appropriate department for retrieval.- Promote Services: Inform travelers about available airport services, such as lounges, dining options, and transportation, to enhance their travel experience.- Maintain Desk Area: Keep the information desk organized and stocked with essential materials such as maps, brochures, and forms to ensure ready assistance.Required Skills and Expectations:- Good communication skills are essential to interact positively with a diverse range of travelers.- Strong customer service orientation must be maintained to ensure passengers feel valued and supported.- Basic computer skills are required for checking flight information and managing customer inquiries effectively.- A friendly and approachable attitude will help foster a welcoming environment for all passengers.- Being a team player is important, as collaboration with other airport staff is key to providing seamless service. This role is suitable for freshers, and no prior experience is required. A minimum education of 10th grade is needed to apply.
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  • Fresher
  • 6.0 Lac/Yr
  • Palamu
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for a friendly and helpful Airport Information Desk Associate at Palamu, India. This role is perfect for freshers who have completed their 10th grade and are eager to assist travelers.Key Responsibilities:- Customer Assistance: Greet passengers and answer their questions about flights, terminals, and airport services, ensuring a pleasant journey.- Information Dissemination: Provide accurate and timely information regarding flight schedules, delays, and baggage claims, assisting travelers in understanding airport processes.- Problem-Solving: Address any issues passengers may face, such as lost luggage or missed flights, by guiding them to the appropriate resources and solutions.- Communication: Maintain clear communication with airport staff and other departments to relay important updates or changes that may affect travelers.- Documentation: Collect and maintain relevant customer feedback, ensuring it is logged properly for ongoing service improvements.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers from diverse backgrounds. Patience and problem-solving abilities are essential to handle inquiries and resolve issues calmly. A sense of teamwork is necessary as you will be collaborating with other airport staff. Basic computer skills are required for data entry and information retrieval. Most importantly, a positive attitude and willingness to learn are critical for success in this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Jamtara
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Information Desk Associate in Jamtara, India. This full-time role is perfect for freshers who have completed their 10th-grade education. You will be the first point of contact for travelers, providing them with important information and support.Key Responsibilities:1. Customer Assistance: Greet travelers and assist them with inquiries about flights, airport services, and facilities, ensuring a welcoming atmosphere.2. Information Handling: Provide accurate and timely information regarding flight schedules, delays, boarding procedures, and luggage services, keeping passengers well-informed.3. Problem-Solving: Address any concerns or complaints from travelers and provide solutions or direct them to the appropriate services or personnel, ensuring a positive travel experience.4. Communication: Maintain clear communication with airline staff and other airport departments, helping to relay important updates and changes to passengers.5. Reporting: Keep logs of inquiries and feedback received from travelers to help improve airport services and assist management in identifying common issues.Required Skills and Expectations:Applicants should have excellent communication skills and a friendly demeanor, as interacting with passengers is a primary duty. Patience and problem-solving abilities are important for addressing traveler concerns. A keen attention to detail is necessary to provide accurate information. Candidates should be comfortable using basic computer systems for logging inquiries and accessing flight information, and must be able to work effectively in a fast-paced environment.
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