Airport Ground Staff Job Vacancies in Golaghat

Airport Ground Staff are responsible for ensuring the smooth operations of airport facilities and providing excellent customer service to passengers. Some of the key responsibilities include:- Greeting and assisting passengers at check-in counters, boarding gates, and baggage claim areas- Checking passengers in and issuing boarding passes- Assisting passengers with special needs or requests- Handling customer inquiries and complaints in a professional manner- Ensuring the safety and security of passengers and airport facilities- Collaborating with airline staff, security personnel.

Airports ground staff are responsible for various tasks to ensure smooth and efficient operations at the airport. Some of the responsibilities include:1. Assisting passengers with check-in and boarding processes2. Handling baggage and ensuring proper loading and unloading of luggage3. Providing information and assistance to passengers regarding flight schedules, delays, and cancellations4. Coordinating with airline staff, security personnel, and other airport personnel to ensure passenger safety and satisfaction

Responsibilities:1. Greeting and assisting passengers at the check-in counters and boarding gates.2. Checking in passengers and their luggage using airline procedures.3. Assisting passengers with special needs and providing customer service.4. Ensuring the safety and security of passengers and their baggage.5. Handling flight delays, cancellations, and other unforeseen circumstances.6. Communicating with flight crews and ground support staff to ensure smooth operations.

NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma

AGE SHOULD BE 18 TO 35Ground Handling also work at departure and arrival gates where they check tickets, verify passenger counts and announce boarding sections.