Airport Ground Staff Fresher Jobs in Kokrajhar

Passenger Check-In: Welcome travelers, issue boarding passes, verify travel documents like passports, and weigh or tag baggage.Gate Handling: Manage boarding gates, scan passes, make public announcements, and coordinate departures with flight crews.Information Support: Provide clear details on flight schedules, gate changes, and airport facilities.Special Assistance: Help passengers with special needs, unaccompanied minors, or mobility requirements.Problem Resolution: Handle flight delays, cancellations, rebooking, and lost baggage inquiries calmly and professionallyHR- RINKI-9282648199

Airport Ground Staff plays a vital role in ensuring the smooth operation of an airport and providing excellent customer service to passengers. Responsibilities of Airport Ground Staff include:1. Greeting passengers and helping them with check-in and boarding procedures2. Assisting passengers with their luggage and ensuring it is properly handled3. Directing passengers to the appropriate departure gates and providing information about flight schedules4. Ensuring the safety and security of passengers while they are in the airport.

NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma