Airport Passenger Service Associate (Freshers) Kokrajhar

As an Airport Passenger Service Associate in Kokrajhar, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:

- Customer Assistance: Greet and assist passengers, ensuring they have all necessary information for their journey, including flight details and airport services.

- Check-in Support: Help passengers with the check-in process, answer questions regarding baggage policies, and ensure a seamless transition to boarding.

- Problem Resolution: Address any issues or concerns raised by passengers, providing quick solutions to enhance customer satisfaction.

- Information Dissemination: Provide accurate information about flight schedules, gate changes, and airport services to keep passengers informed at all times.

- Safety Protocols: Follow all safety and security guidelines to ensure a secure environment for passengers and staff within the airport.

To be successful in this role, candidates should possess the following skills and qualities:

- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and colleagues effectively.

- Customer Service Orientation: A friendly and helpful attitude is crucial for providing excellent support to travelers.

- Team Player: Ability to work collaboratively with fellow staff members to contribute to a smooth operation.

- Attention to Detail: Being attentive to small details helps in processing information accurately and complying with regulations.

- Adaptability: The ability to adjust quickly to changes in a fast-paced environment is important in the airport setting.

A minimum of a 12th-grade education is required, and prior experience is a plus but not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 27 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Food/Meals, Accommodation

• Face Interview Location

  4th Floor, Jupitara Place, GS Rd, ABC Point, Sree Nagar, Guwahati, Assam-781005.