Airport Customer Service Associate 12th Pass Jobs in Kolkata

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.

We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- Check-in Assistance: Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- Boarding Support: Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- Customer Queries: Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- Problem Resolution: Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- Service Recovery: Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.

We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. Assisting Passengers: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. Handling Inquiries: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. Managing Complaints: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. Luggage Service: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. Collaboration: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.

deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107

Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.

We have vacant of 30 Airport Staff Jobs in Koch Bihar,Kolkata,Asansol,Bhubaneswar,North Tripura,Jharsuguda,Ranchi Road, Ramgarh,Howrah,Nadia for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill airport ticketing,airline operations,aviation,hospitality,customer service, Cargo Supervisor,Ramp Supervisor,Housekeeping Supervisor,Customer Associate etc.

We are Urgently Hiring for Domestic Airlines(AirIndia/IndigoAgile/IGT/Spice)OPENING UNDER GROUND STAFF AND CARGO EXECUTIVE IN AIRPORT(CCU)APPLY NOWPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor, Ticket Reservation Staff etc.QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 19k to 27k per month as per as company normsFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata/Hyderabad Airport Thanks RegardsHR Department

URGENT OPENING UNDER GROUND STAFF FOR DOMESTIC AIRLINESPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor , Security Staff QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 30years(female)Skill : Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 17k to 26k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata & Hyderabad Interview Venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanksRegardsHR Afsari Khan

Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.,

Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.

We are hiring fresher candidate for Airport Ground StaffDesignation : Airport Ground StaffJob Role : Customer Service AssociateSalary : 18000/- to 28000/-Benefits : PF+ ESI +Food On Duty +Pick & Drop Job Location : Kolkata & Other AirportsEligibility Criteria :Qualification : 12 pass & above age : 18 to 30 years Key skill : Good communication skill well groomed

WE ARE HIRING FRESHER CANDIDATES FOR AIRPORT GROUND STAFFDesignation - Airport Ground StaffJob Role - Customer Service AssociateSalary - 18000/- to 28000/-Benefits - PF + Health Insurance + Food Allowance + Pick & DropJob Location - Kolkata & other airports Eligibility Criteria - Age - 18 years to 30 yearsQualification - Minimum 12th passKey Skill - Good Communication Skill.

Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.

We are looking for an enthusiastic Airport Customer Service Associate to join our team in Kolkata. In this role, you will assist passengers at the airport, ensuring they have a smooth and pleasant travel experience.Key Responsibilities:1. Passenger Assistance: Greet and help passengers with check-in procedures, baggage handling, and boarding information. Your friendly attitude will make their travel experience enjoyable.2. Problem Solving: Address any questions or concerns that passengers may have, providing solutions and information quickly and accurately.3. Communication: Keep passengers informed about flight schedules, changes, and delays. Effective communication is essential to ensure they feel supported.4. Team Collaboration: Work closely with other airport staff and departments to coordinate services and resolve issues. Teamwork is key in a busy airport environment.5. Safety and Security Compliance: Follow all safety and security protocols to ensure passengers and staff are safe at all times.Required Skills and Expectations:You should have a minimum education level of 10th pass and a desire to learn on the job, as no prior experience is needed. Strong communication skills in English and local languages are essential. You should be customer-focused, with a positive attitude and the ability to handle stressful situations calmly. A flexible working schedule is required, as you may need to work shifts, including weekends and holidays. If you enjoy helping others and working in a dynamic environment, we encourage you to apply.

As a Passenger Service Associate in Kolkata, you will play a vital role in ensuring that passengers have a pleasant experience. Your main responsibilities will include:- Greeting Passengers: Welcoming passengers with a friendly smile and assisting them with any inquiries or needs.- Checking In Passengers: Helping passengers with the check-in process by verifying their information and issuing boarding passes.- Assisting with Luggage: Helping passengers with their luggage, ensuring that it is handled properly and safely.- Providing Information: Offering accurate information about flight schedules, gate numbers, and any travel-related queries to help passengers navigate the airport terminal.- Resolving Issues: Addressing passenger concerns or complaints promptly and professionally, ensuring they feel valued and heard.- Collaborating with Team Members: Working closely with other staff members to maintain smooth operations and ensure that passengers receive the best service possible.To succeed in this role, you should possess the following skills and expectations:- Excellent communication skills to interact effectively with passengers and team members.- Strong problem-solving abilities to quickly address passenger concerns and provide solutions.- A friendly and approachable attitude to create a welcoming atmosphere for all passengers.- Basic computer skills to manage check-in systems and assist with documentation.- Ability to work in a fast-paced environment and handle stress while maintaining a positive demeanor.Candidates should have completed at least their 10th grade education and have a passion for customer service. Prior experience is not necessary, making this role suitable for freshers looking to start their careers in the aviation industry.

As a Passenger Service Associate in Kolkata, you will be responsible for providing excellent service to passengers. Your role will involve assisting travelers at the airport or transportation facilities to ensure their journey is smooth and enjoyable.Key Responsibilities:- Greeting Passengers: Welcome passengers with a friendly smile and assist them in understanding the services available.- Check-In Assistance: Help passengers with the check-in process, including issuing boarding passes and checking luggage.- Information Desk Services: Provide accurate information regarding flight schedules, gate numbers, and other travel-related inquiries.- Handling Complaints: Address any passenger concerns or issues in a calm and tactful manner, ensuring customer satisfaction.- Coordination with Teams: Work closely with other airport staff to ensure seamless service delivery and support during busy periods.Required Skills and Expectations:You should possess strong communication skills in both English and Bengali to interact effectively with passengers. A friendly and approachable personality is essential, along with the ability to work in a fast-paced environment. Organizational skills are important for managing multiple tasks efficiently. Candidates should be willing to learn and adapt, as customer needs may vary. While prior experience is not necessary, a commitment to excellent customer service is vital. Flexibility in working hours, including weekends and holidays, is expected as part of this full-time role.

We Are Hiring Fresher Candidate for Airport Ground StaffJob role : Customer Service Associatesalary : 18000/- 28000/-Benefits : PF +ESI+Food On Duty +Pick & DropJob location : Kolkata & Other AirportsEligibility Criteria : Qualification : 12 pass & aboveAge : 18 years -30 years Key skill : Good Communication Skill, Well Groomed