Passenger Service Associate (Freshers) Kolkata

As a Passenger Service Associate in Kolkata, you will be responsible for providing excellent service to passengers. Your role will involve assisting travelers at the airport or transportation facilities to ensure their journey is smooth and enjoyable.

**Key Responsibilities:**

- **Greeting Passengers:** Welcome passengers with a friendly smile and assist them in understanding the services available.

- **Check-In Assistance:** Help passengers with the check-in process, including issuing boarding passes and checking luggage.

- **Information Desk Services:** Provide accurate information regarding flight schedules, gate numbers, and other travel-related inquiries.

- **Handling Complaints:** Address any passenger concerns or issues in a calm and tactful manner, ensuring customer satisfaction.

- **Coordination with Teams:** Work closely with other airport staff to ensure seamless service delivery and support during busy periods.

**Required Skills and Expectations:**

You should possess strong communication skills in both English and Bengali to interact effectively with passengers. A friendly and approachable personality is essential, along with the ability to work in a fast-paced environment. Organizational skills are important for managing multiple tasks efficiently. Candidates should be willing to learn and adapt, as customer needs may vary. While prior experience is not necessary, a commitment to excellent customer service is vital. Flexibility in working hours, including weekends and holidays, is expected as part of this full-time role.

• Experience

  0 - 1 Years

• No. of Openings

  33

• Education

  10th Pass

• Role

  Passenger Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata