Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

We are looking for a friendly and motivated Airport Customer Service Associate to join our team in Kolkata. This position is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.

In this role, you will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience. Key responsibilities include:

- Greeting Passengers: Welcome travelers at the airport with a warm smile and assist them with their inquiries.

- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and managing luggage.

- Handling Customer Queries: Address passenger questions and concerns, providing accurate information about flights, services, and airport facilities.

- Coordinating with Other Teams: Work closely with airline staff and ground crew to ensure seamless operations and quick resolution of any issues.

- Maintaining Safety and Security: Follow airport regulations and guidelines to ensure the safety of passengers and staff.

To be successful in this role, you should have excellent communication skills, a customer-oriented attitude, and the ability to work in a fast-paced environment. Being a team player is important, as you will collaborate with various teams throughout the airport. A positive approach to problem-solving and a willingness to learn are essential to help create a welcoming atmosphere for all travelers.

• Experience

  Fresher

• No. of Openings

  120

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 27 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020