Airport Customer Service Associate Fresher

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a pleasant experience for travelers at the airport. You will assist passengers with check-in, baggage handling, and provide information about flights and services.

Key Responsibilities:

- **Check-in Assistance:** Help passengers check in for their flights, ensuring they have all necessary documents ready and guiding them through the process smoothly.

- **Baggage Handling:** Manage the baggage claim process, assisting passengers in locating their luggage and answering any questions they may have about lost items.

- **Flight Information:** Provide accurate and timely information regarding flight schedules, delays, and other important updates to help travelers plan their journeys effectively.

- **Customer Support:** Address passenger inquiries and concerns with patience, empathy, and professionalism, delivering outstanding service at all times.

- **Collaboration with Team:** Work closely with fellow service associates and other airport staff to ensure efficient operation and excellent customer service.

Required Skills and Expectations:

Candidates should possess a minimum of a 12th-grade education and have excellent communication skills in both English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Basic computer skills are important for managing check-in systems. You should be organized, attentive to detail, and able to work in a fast-paced environment. A positive attitude and the ability to handle challenging situations with grace are highly valued in this role.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata