16

Airport Customer Service Associate Job Vacancies in Kolkata

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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We are looking for an enthusiastic Airport Customer Service Associate to join our team in Kolkata. In this role, you will assist passengers at the airport, ensuring they have a smooth and pleasant travel experience.Key Responsibilities:1. **Passenger Assistance**: Greet and help passengers with check-in procedures, baggage handling, and boarding information. Your friendly attitude will make their travel experience enjoyable.2. **Problem Solving**: Address any questions or concerns that passengers may have, providing solutions and information quickly and accurately.3. **Communication**: Keep passengers informed about flight schedules, changes, and delays. Effective communication is essential to ensure they feel supported.4. **Team Collaboration**: Work closely with other airport staff and departments to coordinate services and resolve issues. Teamwork is key in a busy airport environment.5. **Safety and Security Compliance**: Follow all safety and security protocols to ensure passengers and staff are safe at all times.Required Skills and Expectations:You should have a minimum education level of 10th pass and a desire to learn on the job, as no prior experience is needed. Strong communication skills in English and local languages are essential. You should be customer-focused, with a positive attitude and the ability to handle stressful situations calmly. A flexible working schedule is required, as you may need to work shifts, including weekends and holidays. If you enjoy helping others and working in a dynamic environment, we encourage you to apply.
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Customer Management Airport Representative Airport Ticketing Airport Operation Airport Executive Passenger Service Associate Guest Handling BPO Sales Ground Staff Air Ticketing Cabin Crew Aircraft Maintenance
Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.
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Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
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Ground Staff Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Hostess
Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.
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Walk-in Interview For Airport Ground Staff

Skytech Aviation Services Pvt Ltd

Ground Handling Staff Computer Operator Passenger Handling Tour Operator Aviation Hospitality Executive Airport Cargo Loader Customer Relationship Executive Customer Service Associate
Job Openings for 120 Walk-in Interview for Airport Ground Staff.. Call H.R- 9147393756 Jobs for Freshers in Patna,Fariha Firozabad,Gaya,Bhagalpur,Darbhanga,Araria,Aurangabad Road, Patna,Ranchi,Begusarai, Bihar,Kolkata having Educational qualification of : Higher Secondary, B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Ground Handling Staff,Computer Operator,Passenger Handling,Tour Operator,Aviation,Hospitality Executive,Airport Cargo Loader,Customer Relationship Executive,Customer Service Associate etc.Primary Role And Responsbility Of Ground Staff:->Passenger Check-in: Assist passengers during the check-in process. ...>Baggage Handling: Ensure the efficient loading and unloading of baggage. ...>Aircraft Turnaround: ...>Customer Service: ...>Security Procedures: ...>Aircraft Ground Handling: ...>Communication: ...>Emergency Response:IF YOU HAVE ANY QUERIES, YOU CAN CONTACT ON THIS NUMBER- 9147393756AND SEND YOUR CV/RESUME THIS NUMBER -9147393756 ( Whatsapp)/ email:- alizaansari06333@gmail.com
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Ground Staff Ticketing Staff Cabin Crew Air Hostess Activities Cargo Supervisor Customer Associate Passenger Service
We are Urgently Hiring for Domestic Airlines(AirIndia/IndigoAgile/IGT/Spice)OPENING UNDER GROUND STAFF AND CARGO EXECUTIVE IN AIRPORT(CCU)APPLY NOWPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor, Ticket Reservation Staff etc.QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 19k to 27k per month as per as company normsFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata/Hyderabad Airport Thanks RegardsHR Department
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Ground Hostess Cargo Supervisor Customer Associate Security Administrator Ticketing Staff Reservation Staff Airline Customer Service Airport Ground Staff Back Office Executive Help Desk Executive
URGENT OPENING UNDER GROUND STAFF FOR DOMESTIC AIRLINESPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor , Security Staff QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 30years(female)Skill : Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 17k to 26k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata & Hyderabad Interview Venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanksRegardsHR Afsari Khan
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Good Communication Skill
Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.,
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Around Kolkata
Positive Attitude Being Calm and Cheerful When Things Go Wrong Teamwork Self-management Customer Service Associate
asking security questions, allocating seats and giving out boarding cards and luggage labels. weighing luggage and charging the passenger extra if the luggage is overweight. directing passengers through security and departures. giving flight information and directing passengers to departure gates.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Around Kolkata
Communication. Teamwork. Problem Solving Initiative and Enterprise. Planning and Organising. Self-management.
Ground crew or ground staff work in the aviation industry where they are engaged in various roles at the airport. Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Communication Skills Airport Ground Staff
We are hiring fresher candidate for Airport Ground StaffDesignation : Airport Ground StaffJob Role : Customer Service AssociateSalary : 18000/- to 28000/-Benefits : PF+ ESI +Food On Duty +Pick & Drop Job Location : Kolkata & Other AirportsEligibility Criteria :Qualification : 12 pass & above age : 18 to 30 years Key skill : Good communication skill well groomed
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Airport Ground Staff

Matrix Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Good Communication Skill Ground Staff Customer Service Associate
WE ARE HIRING FRESHER CANDIDATES FOR AIRPORT GROUND STAFFDesignation - Airport Ground StaffJob Role - Customer Service AssociateSalary - 18000/- to 28000/-Benefits - PF + Health Insurance + Food Allowance + Pick & DropJob Location - Kolkata & other airports Eligibility Criteria - Age - 18 years to 30 yearsQualification - Minimum 12th passKey Skill - Good Communication Skill.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Good Personality Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
we are hiring candidate for airport ground staffAirport Passenger Service AssociateCriteria : age : under 30 yearsqualification : h.s. pass & aboveskill : good communicationLanguage : Hindi & others
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Urgent Requirement For Airport Staff

Skytech Aviation Services Pvt Ltd

Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Supervisor Ramp Supervisor Housekeeping Supervisor Customer Associate
We have vacant of 30 Airport Staff Jobs in Koch Bihar,Kolkata,Asansol,Bhubaneswar,North Tripura,Jharsuguda,Ranchi Road, Ramgarh,Howrah,Nadia for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill airport ticketing,airline operations,aviation,hospitality,customer service, Cargo Supervisor,Ramp Supervisor,Housekeeping Supervisor,Customer Associate etc.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We have vacant of 40 Airport Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Airline Customer Service, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling etc.
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Passenger Handling Customer Relationship Airport Ticketing Airline Operations Airport Operation Airline Customer Service
We have vacant of 25 Airport Customer Service Associate Jobs in Jamshedpur, Jhargram, Giridih, Deoghar, Asansol, Jharsuguda, Calcutta Greens, Kolkata, Kolkata South, Kolkata, North Tripura, Siliguri, for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Passenger Handling, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Airline Customer Service etc.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
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Interview For Airport Passenger Service Associate || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Ticket Checking Staff Ticket Support Executive Relationship Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
As a Passenger Service Associate in Kolkata, you will play a vital role in ensuring that passengers have a pleasant experience. Your main responsibilities will include:- **Greeting Passengers:** Welcoming passengers with a friendly smile and assisting them with any inquiries or needs.- **Checking In Passengers:** Helping passengers with the check-in process by verifying their information and issuing boarding passes.- **Assisting with Luggage:** Helping passengers with their luggage, ensuring that it is handled properly and safely.- **Providing Information:** Offering accurate information about flight schedules, gate numbers, and any travel-related queries to help passengers navigate the airport terminal.- **Resolving Issues:** Addressing passenger concerns or complaints promptly and professionally, ensuring they feel valued and heard.- **Collaborating with Team Members:** Working closely with other staff members to maintain smooth operations and ensure that passengers receive the best service possible.To succeed in this role, you should possess the following skills and expectations:- Excellent communication skills to interact effectively with passengers and team members.- Strong problem-solving abilities to quickly address passenger concerns and provide solutions.- A friendly and approachable attitude to create a welcoming atmosphere for all passengers.- Basic computer skills to manage check-in systems and assist with documentation.- Ability to work in a fast-paced environment and handle stress while maintaining a positive demeanor.Candidates should have completed at least their 10th grade education and have a passion for customer service. Prior experience is not necessary, making this role suitable for freshers looking to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
As a Passenger Service Associate in Kolkata, you will be responsible for providing excellent service to passengers. Your role will involve assisting travelers at the airport or transportation facilities to ensure their journey is smooth and enjoyable.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers with a friendly smile and assist them in understanding the services available.- **Check-In Assistance:** Help passengers with the check-in process, including issuing boarding passes and checking luggage.- **Information Desk Services:** Provide accurate information regarding flight schedules, gate numbers, and other travel-related inquiries.- **Handling Complaints:** Address any passenger concerns or issues in a calm and tactful manner, ensuring customer satisfaction.- **Coordination with Teams:** Work closely with other airport staff to ensure seamless service delivery and support during busy periods.**Required Skills and Expectations:**You should possess strong communication skills in both English and Bengali to interact effectively with passengers. A friendly and approachable personality is essential, along with the ability to work in a fast-paced environment. Organizational skills are important for managing multiple tasks efficiently. Candidates should be willing to learn and adapt, as customer needs may vary. While prior experience is not necessary, a commitment to excellent customer service is vital. Flexibility in working hours, including weekends and holidays, is expected as part of this full-time role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Customer Service Passenger Handling Airline Operations Airport Operation
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to airline passengers. Key responsibilities include assisting passengers with flight bookings, handling ticketing inquiries, and ensuring smooth operations at the airport. Strong communication skills and the ability to work efficiently in a fast-paced environment are essential for this role. A 12th pass educational background and a willingness to work full-time in an office setting are required for this position.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Airport Ground Staff
We Are Hiring Fresher Candidate for Airport Ground StaffJob role : Customer Service Associatesalary : 18000/- 28000/-Benefits : PF +ESI+Food On Duty +Pick & DropJob location : Kolkata & Other AirportsEligibility Criteria : Qualification : 12 pass & aboveAge : 18 years -30 years Key skill : Good Communication Skill, Well Groomed
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Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
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