6

Airline Customer Service Job Vacancies in Durgapur

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Durgapur
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive located in Durgapur, India. This role is ideal for candidates with little to no experience, making it perfect for recent school graduates. You will help customers with their travel needs and ensure their journey is pleasant.Key Responsibilities:- **Customer Assistance:** Greet and assist customers in-person or via phone, providing information about flights, ticket bookings, and travel policies.- **Problem Resolution:** Address customer queries and complaints effectively, ensuring a positive experience by resolving issues swiftly.- **Booking Support:** Help customers with flight bookings and changes, providing guidance on schedules, prices, and available options.- **Documentation:** Ensure all customer information is recorded accurately, maintaining up-to-date records for reference and compliance.- **Team Collaboration:** Work closely with other team members to ensure seamless service delivery and share information regarding customer needs.Required Skills and Expectations:Successful candidates should have excellent communication skills to interact positively with customers. A friendly and approachable demeanor is essential to create trust and ensure a welcoming environment. Basic computer skills are necessary for handling bookings and maintaining records. Candidates should be detail-oriented and able to manage time effectively to handle inquiries and tasks efficiently. A commitment to providing exceptional service is crucial for success in this role.
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Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation
Job Openings for 25 Airport Supervisor Jobs for Freshers in Kolkata, Howrah, Hooghly, Nadia, Malda, Alipurduar, West Tripura, Asansol, Durgapur, Bardhaman, having Educational qualification of : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation etc.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Executive is Responsible for Overseeing and Coordinating all Activities On the Airport Ramp to Ensure Efficient and Safe Operations. this Includes Directing Ground Staff Activities, Managing Cargo Handling, and Coordinating Aircraft Handling. the Airport Ramp Executive is also Responsible for Providing Excellent Customer Service to Airline Passengers and Stakeholders.key Responsibilities of An Airport Ramp Executive Include:1. Managing Ground Staff Activities and Supervising Their Performance2. Coordinating and Overseeing Cargo Handling Operations3. Ensuring Proper Aircraft Handling and Turnaround Procedures are Followed
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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Good Communication Skills Utomer Customer Relationship Grooming
Industry : Hotel / Restaurant / HospitalityKey Skills : Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Aviation Security, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Air Traffic Control,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 45Experience : 0 - 1 Yrs.Salary : INR 325000 - 425000Location(s) of Job : Guwahati, Chandigarh, Bhopal, Indore, Jabalpur, Amritsar, Coimbatore, Agra, Ghaziabad, DehradunQualification : Higher Secondary Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.ScGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONDear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Customer Service AssociateResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]Contact; 9570272901
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Ground Staff Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Hostess
Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Durgapur
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a vital role in ensuring passengers have a smooth and pleasant experience when traveling. Your responsibilities will include:- **Assisting Passengers:** Help customers with inquiries related to flights, bookings, and cancellations, ensuring they have the correct information for a positive travel experience.- **Check-in Support:** Guide passengers through the check-in process, including verifying tickets and issuing boarding passes efficiently.- **Handling Complaints:** Address and resolve passenger grievances with understanding and professionalism, striving to find satisfactory solutions.- **Providing Information:** Share important details about flights, baggage policies, and any changes to schedules or routes to keep passengers informed.- **Coordinating with Team:** Work closely with other staff members to ensure smooth operations and effective communication, contributing to overall service quality.Your background should include:- **Education:** A minimum of 10th-grade education is required.- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and providing information clearly.- **Customer Focus:** A dedication to customer satisfaction and the ability to handle challenging situations calmly.- **Team Player:** Ability to work well in a team environment, contributing positively to the overall workplace.- **Willingness to Learn:** A readiness to learn about airline procedures and software systems related to customer service.Experience is not required, making this a great opportunity for freshers or those with up to one year of experience in customer service.
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  • Fresher
  • 7.0 Lac/Yr
  • Durgapur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a crucial role in ensuring smooth operations at the airport, focusing on customer service and operational support. Your responsibilities will include:- **Customer Service**: Assist passengers with inquiries, check-in procedures, and boarding processes, ensuring a positive experience.- **Flight Coordination**: Monitor flight schedules and communicate updates to passengers, helping to reduce confusion and delays.- **Baggage Handling**: Coordinate baggage check-in and retrieval processes, ensuring all luggage is handled safely and efficiently.- **Safety Compliance**: Follow safety protocols and ensure all procedures are adhered to, contributing to the overall safety of the airport environment.- **Information Dissemination**: Provide accurate information regarding flight schedules, terminal facilities, and airport services to enhance passenger knowledge.For this position, we expect candidates to possess strong communication skills, as you will interact with passengers and team members daily. Additionally, attention to detail is important for managing schedules and ensuring compliance with safety regulations. The ideal candidate will be customer-oriented, with a friendly and approachable demeanor. Basic computer skills are necessary for using check-in systems and accessing flight details. Since this is an entry-level position, freshers are encouraged to apply, with a minimum educational requirement of a 10th pass. A professional attitude and willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Durgapur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for a dedicated Airport Ramp Executive to join our team in Durgapur, India. This role involves ensuring the efficient handling of aircraft on the ground and providing excellent support to airport operations.Key Responsibilities:1. **Aircraft Handling**: Assist in the safe loading and unloading of baggage, cargo, and mail from aircraft, ensuring all items are moved efficiently and securely.2. **Ramp Operations**: Participate in pre-flight and post-flight activities, including monitoring fuel levels and performing safety checks on ground handling equipment to maintain safe operations.3. **Communication**: Coordinate with other team members and departments to ensure timely aircraft turnaround, keeping everyone informed about the current status of loading and unloading operations.4. **Customer Service**: Provide friendly support to passengers and crew as needed during boarding and disembarking processes, ensuring a positive experience for all.Required Skills and Expectations:Candidates should have completed at least the 10th grade and be open to learning. A positive attitude, strong teamwork skills, and the ability to work in a fast-paced environment are essential. Attention to detail is crucial to ensure safety and efficiency. Flexibility with work hours and excellent communication skills are also important, as you will interact with various team members and stakeholders throughout your shift. Relevant experience is not necessary, but a willingness to learn is key.
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and Service Good Communication Skills Basic Computer Skills Aviation Customer Support
Airline Ramp Executives are responsible for overseeing the safe and efficient operation of airline ground services and ensuring that all ground handling activities are completed in a timely manner. Key Responsibilities:1. Coordinating and supervising ground handling operations, including aircraft loading and unloading, baggage handling, and aircraft servicing.2. Ensuring compliance with all safety regulations and protocols.3. Communicating with airline crew members and ground handling staff to coordinate operational activities.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Hiring for 50 Airport Supervisor Jobs in Kolkata, Howrah, Darrang, Assam, Darjeeling, Kharagpur, Bhubaneswar, Asansol, Durgapur, Nadia, Haldia, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
Hiring for 25 Ground Staff Supervisor Jobs in Kolkata, Uttar Dinajpur, Dakshin Dinajpur, Nadia, Haldia, Bardhaman, Durgapur, Kharagpur, Birbhum, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service, Airport Ticketing etc.
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