Airline Customer Service Job Vacancies in Bokaro

Hiring for 18 Ground Staff Security Jobs in Kolkata,Kolkata South, Kolkata,Madhyamgram,Birbhum,Kalimpong,Howrah Bridge, Howrah,Hooghly,Bokaro,Patna,Purulia, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management with Good knowledge in Aviation Security,Ground Hostess,Airport Operation,Airline Customer Service etc. Contact - 9123096014

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

As an Airline Customer Service Executive based in Dhanbad, you will play a key role in enhancing the travel experience for passengers. This full-time office position is suitable for individuals with 0 to 1 year of experience and requires at least a 10th-grade education.**Key Responsibilities:**- **Assist Passengers:** Provide friendly support to passengers with inquiries regarding flight schedules, ticket bookings, and baggage handling, ensuring timely and accurate information.- **Handle Complaints:** Address and resolve customer complaints effectively, ensuring that passengers feel heard and valued while providing solutions to enhance their experience.- **Manage Ticketing:** Assist with the ticketing process, including issuing, changing, or canceling tickets, while ensuring compliance with the airlines policies.- **Provide Travel Information:** Inform passengers about travel rules, regulations, and requirements, such as visa policies and security protocols, helping them to prepare for their journey.- **Coordinate with Team:** Work closely with other team members and departments to ensure smooth operations and a high level of service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication abilities are essential for interacting positively with customers and colleagues.- **Problem-Solving Skills:** Ability to think on your feet and resolve issues efficiently for a better customer experience.- **Customer-Focused Attitude:** A passion for helping others and providing excellent service is crucial in this role.- **Team Player:** Collaboration with coworkers and other departments is important for maintaining a smooth workflow.- **Basic Computer Skills:** Competence in using computers and basic software applications to manage bookings and inquiries.