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Fresher Airline Customer Service Jobs

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Pakur
Airline Operations Airlines Executive Airline Supervisor Airline Customer Service Representative
As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your main responsibilities will include:- **Assisting Customers**: You will greet passengers, answer their questions, and provide information about flights, schedules, and services offered by the airline.- **Handling Reservations**: You will assist customers in making, changing, or canceling their flight reservations using our booking system.- **Managing Check-Ins**: You will check in passengers at the airport, ensuring they have the necessary documents and luggage allowances.- **Resolving Issues**: If passengers encounter problems or complaints, you will be responsible for addressing their concerns in a calm and professional manner.- **Providing Information**: You will give clear and accurate information about flight delays, cancellations, or any changes to schedules.- **Collaborating with Team Members**: You will work closely with other staff members to ensure smooth operations and excellent service quality.To excel in this role, you should have strong communication skills to interact effectively with customers. A friendly and approachable demeanor is essential, as is the ability to manage stressful situations calmly. Basic computer skills are necessary for using reservation systems and handling customer data. Attention to detail is important to ensure accuracy in bookings and customer inquiries. A positive attitude and a willingness to learn will help you thrive in a fast-paced environment.
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Opening For Airline Customer Service Executive

JOOM VISTA HOSPITALITY SERVICES PVT LTD

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Good Communication Skills Personality Development
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Itanagar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aircraft Maintenance Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Hospitality Aviation Security Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are looking for dedicated Airline Ground Staff in Itanagar, India, to ensure smooth airport operations and provide excellent customer service to passengers. This full-time position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Passenger Assistance**: Welcome and assist passengers at check-in counters, guiding them through baggage drop-off and ticketing processes to ensure a seamless travel experience.2. **Check-in Procedures**: Manage the check-in process for departing flights, including verifying passenger identification and travel documents, and issuing boarding passes.3. **Baggage Handling**: Ensure proper handling and placement of passenger luggage and cargo, adhering to safety protocols and efficiently managing luggage claims.4. **Flight Information**: Provide clear and timely updates about flight schedules, delays, and gate changes, helping passengers stay informed throughout their journey.5. **Customer Service**: Address passenger inquiries and concerns professionally, resolving issues effectively to maintain a high standard of customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills, with the ability to work well under pressure. A proactive and friendly attitude is essential for providing outstanding service. Attention to detail and strong organizational skills are crucial for managing multiple tasks efficiently. Flexibility to work varying shifts, including weekends and holidays, is expected.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Charter Operation Air Ticketing Customer Service Air Hostess Activities Hard Working Grooming Basic Computer Skills
We are seeking dedicated Ground Staff to join our team in Dehradun. This entry-level position is perfect for individuals who are passionate about the aviation industry and have a keen eye for detail.Key responsibilities include managing passenger check-in procedures, ensuring a smooth boarding process, and assisting with baggage handling. You will also be responsible for providing excellent customer service, addressing passenger inquiries, and maintaining a clean and safe environment in the airport terminal.The ideal candidate should possess strong communication skills, as you will be interacting with passengers, team members, and airport staff regularly. An ability to work well under pressure and adapt to dynamic situations is essential in this fast-paced environment. Familiarity with basic computer operations will be beneficial since you will be using software for check-in and information management.We expect candidates to have completed their 12th grade, and prior experience in customer service or the aviation sector, although not mandatory, will be an advantage. A professional demeanor and a friendly attitude are crucial, as you will be the first point of contact for passengers. Reliability and punctuality are also key traits, as this role requires your presence in the office full-time. Join us and contribute to providing a memorable travel experience for our passengers!
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Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Direct Sales Airline Operations Personality Development Aviation Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
As an Airport Executive based in Mumbai, you will play a crucial role in ensuring smooth operations at the airport. The ideal candidate will be attentive to details, enjoy working in a fast-paced environment, and be committed to providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: You will help travelers during check-in and boarding, addressing their questions and concerns to ensure a pleasant experience.2. **Ticketing and Reservations**: Handling ticket sales and changes to reservations will be part of your duties, requiring attention to detail and accuracy in processing transactions.3. **Ground Services Coordination**: You will coordinate with various departments to ensure timely and safe handling of luggage and passenger transfers, emphasizing teamwork and communication.4. **Security Compliance**: Ensuring that all passengers adhere to airport security protocols is essential. You will monitor compliance while assisting passengers through security checks.5. **Customer Service**: Providing information and support to passengers regarding flight schedules and airline policies is key, requiring excellent verbal communication skills.Required Skills and Expectations:Candidates should possess strong interpersonal skills and be able to work effectively with diverse individuals. A basic understanding of aviation operations is an advantage, but not mandatory. Flexibility in working hours is expected, as shifts may vary. A positive attitude and a willingness to learn are essential for success in this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Coimbatore
Airport Ticketing Airline Operations Aviation Ground Staff Activities Customer Service Cargo Handling Aviation Security Hospitality Personality Development Direct Sales Basic Computer Skills
Airport job vacancies are available for both male and female candidates.Ground Staff, Air Ticketing, Supervisor, Helper, Air craft , Cabin Crew.Limited vacancies are available for airport jobs Contact
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airport Operation Airline Operations Airline Customer Service Passenger Handling
Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Air Charter Operation Airline Operations Airport Operation Aviation Air Traffic Control Air Pollution Control Airline Customer Service
As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- **Aircraft Coordination**: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- **Communication**: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- **Decision Making**: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- **Reports and Documentation**: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.
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Air Hostess (Freshers) Hyderabad

Cloud Careers Services

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for passionate and dedicated individuals to join our team as Air Hostesses in Hyderabad. The primary role of an Air Hostess is to ensure the comfort, safety, and satisfaction of passengers during their journey.**Key Responsibilities:**- **Safety Demonstration:** Conduct safety briefings to passengers before takeoff, explaining emergency procedures and safety measures on board.- **Passenger Service:** Attend to the needs of passengers throughout the flight, providing food, drinks, and assistance to ensure comfort.- **Emergency Response:** Be prepared to respond effectively to emergencies and incidents, ensuring the safety of all passengers and crew.- **Communication:** Maintain clear communication with the flight crew and passengers, providing updates and information during the flight.- **Hygiene Standards:** Ensure that the cabin is clean and hygienic, regularly checking and maintaining a tidy environment.**Required Skills and Expectations:**- **Interpersonal Skills:** Strong communication and interpersonal skills are essential for effectively interacting with passengers and colleagues.- **Customer-Oriented Attitude:** A positive and friendly demeanor is important for creating a welcoming atmosphere for passengers.- **Team Collaboration:** Ability to work well in a team setting, collaborating with fellow crew members to ensure a smooth journey.- **Adaptability:** Flexibility to adapt to different situations and handle challenges calmly and efficiently.- **Physical Stamina:** Must be physically fit to meet the demands of the job, including standing for long periods and lifting luggage.Candidates with 0 to 6 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • Fresher
  • 9.0 Lac/Yr
  • Kochi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Ahmedabad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for dedicated and friendly Airport Ticketing Staff to join our team in Ahmedabad. In this role, you will assist travelers with ticket bookings, provide excellent customer service, and ensure smooth airport operations.**Key Responsibilities:**- **Ticket Sales and Reservations:** Help customers purchase tickets and make reservations for flights, ensuring all information is accurate.- **Customer Service:** Provide assistance to passengers, answering their questions and resolving any issues they may encounter regarding ticketing and travel.- **Check-in Process:** Guide passengers through the check-in process, ensuring they have the necessary documents and helping them check in their luggage effectively.- **Issue Refunds and Changes:** Process refunds or changes to tickets as needed, maintaining a clear understanding of the policies and procedures involved.- **Collaborate with Team Members:** Work closely with fellow staff members to ensure all tasks are completed efficiently and assist each other during busy periods.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and courteously with customers, both verbally and in writing.- **Attention to Detail:** Being careful and meticulous is important to ensure accurate ticket sales and customer information.- **Problem-Solving:** You must be capable of thinking on your feet and handling customer queries or concerns professionally.- **Team Player:** Collaboration with colleagues is essential to create a positive working environment and enhance customer experience.- **Basic Computer Skills:** Familiarity with computers and airline reservation systems will be beneficial in managing bookings and customer data. This position is perfect for individuals looking to start their career in the aviation industry with opportunities to grow while providing exceptional service to customers.
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  • Fresher
  • 3.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills
We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.
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  • Fresher
  • 4.3 Lac/Yr
  • Raipur
Airport Ticketing Airline Operations Customer Service Ground Staff Activities
We are looking for dedicated Airport Staff to join our team at Raipur. This full-time position is ideal for freshers who have completed their 12th grade. The role involves a variety of tasks essential for supporting airport operations and ensuring a smooth experience for travelers.**Key Responsibilities:**- **Customer Service:** Greet passengers upon arrival, assist with queries, and ensure a friendly atmosphere throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling luggage.- **Baggage Management:** Ensure all baggage is handled carefully, assisting with loading, unloading, and directing passengers to the appropriate baggage claim area.- **Security Protocols:** Follow and implement safety procedures, including checking identification and guiding passengers through security checks.- **Information Updates:** Provide passengers with flight information, updates on departures and arrivals, and any changes in luggage policies.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and staff. A polite and professional demeanor is essential for providing great customer service. Basic computer skills are necessary for handling check-in systems and data entry. Physical stamina is required, as the job may involve standing for long periods and moving luggage. A positive attitude and the ability to work in a fast-paced environment are crucial for success in this role. Teamwork and cooperation with other airport staff will help maintain efficient operations.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Satna
Cultural Awareness Listening Skills Product Knowledge Multitasking Problem-solving Resilience Sales Skills Teamwork
As an Airline Customer Service Representative based in Satna, you will play a critical role in ensuring a smooth and enjoyable travel experience for our customers. You will be the first point of contact for passengers and will assist them with their inquiries, concerns, and ticketing needs.Key Responsibilities:- **Assist Passengers**: Greet and help passengers with check-in procedures, answering questions about flights, and providing information about airline services.- **Manage Reservations**: Handle booking changes, cancellations, and rebookings efficiently to meet passenger needs while adhering to airline policies.- **Issue Tickets**: Process ticket sales and issue boarding passes, ensuring that all transactions are accurate and comply with regulations.- **Address Concerns**: Listen to passenger complaints or issues and work to resolve them effectively while maintaining a positive attitude.- **Coordinate with Staff**: Collaborate with other airport personnel to ensure smooth operations and communicate relevant information to team members.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with diverse passengers and provide clear assistance.- A customer-focused attitude is critical to ensure high levels of satisfaction and create a welcoming atmosphere.- Basic computer skills help with ticketing systems, managing reservations, and handling passenger information.- A willingness to learn and adapt in a fast-paced environment is important, especially as you gain experience in the airline industry.- Candidates should be reliable and punctual, demonstrating a commitment to the role and the services provided to travelers.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Jaipur
Calm Under Pressure Listening Skills Multitasking Cultural Awareness Empathy Problem-solving Sales Skills Customer Service Conflict Resolution Teamwork Time Management Product Knowledge
We are looking for an enthusiastic Airline Customer Service Executive to join our team in Jaipur. This role is perfect for those starting their careers, as no prior experience is required. You will play a key role in ensuring a positive travel experience for our customers.Key responsibilities include:1. **Customer Assistance:** Greet and assist customers at the airport or over the phone with their inquiries and concerns regarding flight bookings, changes, and cancellations. Ensure every customer feels welcomed and valued.2. **Check-In Support:** Help passengers during the check-in process by processing their travel documents, issuing boarding passes, and facilitating smooth boarding to flights. This involves attention to detail and a friendly demeanor.3. **Problem Resolution:** Effectively address customer complaints and resolve issues such as lost luggage or flights delays while maintaining a calm and professional attitude. Your ability to empathize and act swiftly is essential here.4. **Information Guidance:** Provide customers with accurate information about flight schedules, baggage policies, and travel regulations. Being knowledgeable will help customers make informed choices.Required skills and expectations include:- A minimum of a 12th-grade education is necessary.- Strong communication skills, both verbal and written, to interact clearly with customers.- Good problem-solving abilities to handle unexpected situations effectively.- An approachable and friendly personality to ensure a pleasant experience for all customers.- Willingness to work in a fast-paced environment and adapt to changing circumstances while maintaining professionalism.
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  • Fresher
  • 5.0 Lac/Yr
  • Delhi NCR
All-rounder Airline Customer Service
As an Airline Customer Service Representative, your role will be to assist customers with various needs related to their travel. You will be the first point of contact for passengers, making their travel experience smooth and enjoyable.**Key Responsibilities:**- **Address Customer Inquiries:** You will answer questions about flight schedules, ticket prices, and other travel-related information, ensuring customers receive accurate and helpful responses.- **Assist with Booking:** Provide support to customers needing assistance with booking tickets, making changes, or canceling their flights, ensuring they understand the process.- **Handle Complaints:** Listen to and resolve customer complaints effectively, working to turn a negative experience into a positive one.- **Provide Flight Information:** Give real-time updates on flight statuses, including delays and cancellations, ensuring customers stay informed.- **Maintain Knowledge of Airline Policies:** Stay updated on airline rules and regulations to provide correct information and resolve issues effectively.**Required Skills and Expectations:**- Strong Communication Skills: You should be able to communicate clearly and professionally, both verbally and in writing, to engage with customers.- Customer-Oriented Attitude: A commitment to understanding and meeting customer needs is essential for ensuring satisfaction.- Problem-Solving Abilities: You must be able to think quickly to resolve issues and provide solutions to customer concerns.- Team Player: Collaborating effectively with colleagues is crucial in a busy customer service environment.- Basic Computer Skills: Familiarity with computers and basic software applications is necessary for processing bookings and data efficiently. This position is full-time and requires you to work from the office in the Delhi NCR area. Ideal for freshers who have completed at least their 10th grade, this role offers an excellent opportunity to start your career in the airline industry.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Mandi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aircraft Maintenance Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Hospitality Aviation Security Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are seeking dedicated and enthusiastic Airline Ground Staff in Mandi, India. This role involves supporting airline operations by providing excellent customer service and ensuring that all processes run smoothly at the airport.Key Responsibilities:- **Check-in Assistance**: Help passengers check in for flights, ensuring they have their tickets and identification ready. Provide boarding passes and any necessary information about their flights.- **Baggage Handling**: Oversee the proper handling of passenger luggage, ensuring it is loaded and unloaded safely. Assist passengers with any baggage queries or issues they may have.- **Customer Service**: Address customer inquiries and resolve issues professionally and promptly. Ensure that passengers have a pleasant experience during their time at the airport.- **Flight Information**: Provide timely updates about flight departures, arrivals, and gates. Make announcements as needed and assist passengers with schedule changes.- **Safety Compliance**: Follow all safety protocols and regulations to ensure a secure environment for passengers and staff. Assist with any emergency situations as necessary.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have strong communication and interpersonal skills. A knack for problem-solving and the ability to work well under pressure are essential. Previous experience in customer service is a plus but not mandatory. A welcoming attitude and a professional appearance are expected, as well as a willingness to work flexible hours.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kullu
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aircraft Maintenance Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Hospitality Aviation Security Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are seeking a dedicated Airline Ground Staff member to join our team in Kullu, India. This is a full-time office role ideal for candidates with no previous experience up to those with six years of experience. Key Responsibilities:1. **Passenger Check-in**: Assist passengers with the check-in process, ensuring all necessary documentation is collected and verified for a smooth boarding experience.2. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring proper handling and security while adhering to safety protocols.3. **Customer Service**: Provide excellent customer service by addressing passenger inquiries, resolving issues, and providing information about flight schedules, boarding, and other services offered.4. **Safety and Security Checks**: Conduct safety and security checks as required, ensuring compliance with regulations and maintaining a safe environment for passengers and staff.5. **Coordination with Teams**: Communicate effectively with different departments, including flight crews, security, and maintenance personnel, to ensure seamless operations and timely flight departures.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass and must possess strong communication and interpersonal skills. You should be punctual, organized, and able to work in a fast-paced environment. A positive attitude and the ability to remain calm under pressure are essential. Willingness to work in shifts and a collaborative spirit are highly valued. Previous experience in customer service or a similar role is a plus, but not mandatory.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Chandigarh
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aircraft Maintenance Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Hospitality Aviation Security Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are seeking dedicated Airline Ground Staff to join our team in Chandigarh, India. This role is ideal for individuals with a passion for the aviation industry and a desire to provide excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Help passengers with check-in procedures, answer queries, and assist with boarding and luggage handling to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage and coordinate the loading and unloading of passenger luggage during boarding and deplaning.3. **Ticketing and Reservations**: Process ticketing transactions and assist in managing flight reservations, ensuring that all transactions are accurate and efficient.4. **Customer Service**: Provide exceptional service by addressing passenger needs, resolving issues, and ensuring a positive experience at the airport.5. **Safety Procedures**: Follow safety protocols and guidelines while working in the airport environment to ensure the safety of passengers and staff.Required skills and expectations:Candidates should possess excellent communication skills, be approachable, and have a friendly demeanor to interact effectively with passengers. Strong organizational skills and attention to detail are necessary to handle multiple tasks efficiently. A commitment to providing outstanding customer service is essential. While experience in the aviation sector is valued, individuals with 0 to 6 years of experience are encouraged to apply. A minimum education level of 12th pass is required. The position is full-time, and team members will work from the office at the airport.
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Walkin For Airport Guest Relationship Executive Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Ground Staff Executive Airline Customer Service Ground Staff Activities
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- **Greet and Assist Guests**: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- **Provide Information**: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- **Handle Complaints**: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- **Promote Airport Services**: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- **Maintain Guest Records**: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- **Collaborate with Team Members**: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.
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Airport Ramp Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Patna
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- **Assist Passengers:** Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- **Manage Inquiries:** Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- **Handle Reservations:** Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- **Problem Resolution:** Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Customer Manager Staff Management Passenger Support Ground Manager Good Communication Skills Problem Solving Airline Customer Service Airport Supervisor
As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Charter Operation Air Ticketing Customer Service Air Hostess Activities Hard Working Grooming Basic Computer Skills
Join our team as Ground Staff in Chandigarh and play a crucial role in providing excellent service at our facility. This full-time position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. Customer Service: Greet and assist passengers, ensuring a welcoming atmosphere. Address inquiries and provide information regarding flights and services.2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and ensuring all travel documents are in order.3. Ticketing Support: Assist in issuing tickets and making travel arrangements, ensuring accuracy and compliance with company policies.4. Baggage Handling: Manage the loading and unloading of luggage, ensuring that all baggage is handled with care and delivered to passengers promptly.5. Coordination with Teams: Work closely with other staff members, including security and operations, to ensure smooth flight operations and customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to interact effectively with passengers from diverse backgrounds. Good teamwork and problem-solving skills are essential, as you will often collaborate with colleagues in a fast-paced environment. Attention to detail is important for handling documents and baggage accurately. A positive attitude and a customer-oriented approach are key to succeeding in this role. Flexibility in working hours may be required, including weekends and holidays.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Charter Operation Air Ticketing Customer Service Air Hostess Activities Hard Working Grooming Basic Computer Skills
We are looking for enthusiastic Ground Staff to join our team in Indore. This entry-level position is ideal for candidates who are dedicated and looking to start their career in the aviation sector. Key Responsibilities:- **Passenger Assistance**: Help passengers with check-in processes, baggage handling, and boarding procedures, ensuring a smooth and pleasant travel experience for them.- **Customer Service**: Provide excellent customer service by addressing passenger inquiries and concerns, offering information about flight schedules, and assisting with special requests.- **Safety and Security Checks**: Support safety and security measures by conducting routine checks and ensuring all procedures are followed to maintain a safe environment for passengers.- **Team Collaboration**: Work closely with other team members and departments to ensure efficient operations and seamless communication throughout the airport processes.Required Skills and Expectations:Candidates should have at least a high school diploma (12th pass) and preferably possess some experience in customer service. Strong communication skills, both verbal and written, are essential for interacting with passengers and colleagues. We expect candidates to be punctual, reliable, and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential traits, as well as the ability to handle stressful situations gracefully. Flexibility in working hours, including weekends and holidays, is also required.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Charter Operation Air Ticketing Customer Service Air Hostess Activities Hard Working Grooming Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Gurgaon. This entry-level position is ideal for individuals who are passionate about the aviation industry and providing exceptional customer service.Key Responsibilities:1. **Customer Assistance:** Greet passengers warmly and assist them with check-in procedures, luggage handling, and boarding processes to ensure a smooth travel experience.2. **Safety and Security Checks:** Conduct routine checks for safety and security at the airport, including managing access to restricted areas and monitoring passenger movements.3. **Communication Support:** Serve as a point of contact for passengers, providing information about flight schedules, gate changes, and airport facilities to enhance their travel experience.4. **Luggage Handling:** Oversee the proper handling and transportation of luggage, ensuring it is securely loaded and unloaded from aircraft.5. **Collaboration with Team Members:** Work closely with other ground staff and airline personnel to coordinate efforts effectively and maintain operational efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in English and Hindi. A positive attitude and a willingness to learn are important for this role. Ability to work in a team environment and handle stressful situations with grace is essential. Punctuality, attention to detail, and a focus on customer service will contribute to your success in this position. This full-time role requires working from the office at the airport.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Customer Service Ground Staff Activities Hospitality Airline Operations Cargo Handling Aviation Security
We are looking for dedicated and enthusiastic Airport Staff to join our team in Kolkata. This is a full-time position for individuals who have recently completed their 12th grade and are eager to start their careers in the aviation industry. Candidates with no prior experience are encouraged to apply.**Key Responsibilities:**- **Customer Service:** Assist travelers with check-in, boarding, and luggage handling to ensure they have a smooth and pleasant experience at the airport.- **Security Checks:** Conduct necessary security checks on passengers and luggage, ensuring compliance with airport safety regulations.- **Information Assistance:** Provide accurate information about flights, terminal services, and other airport-related inquiries to help passengers navigate the airport.- **Clear Communication:** Relay important announcements about flight schedules and changes, ensuring that all passengers are informed in a timely manner.- **Team Collaboration:** Work closely with other airport staff, such as baggage handlers and security personnel, to maintain efficient airport operations.**Required Skills and Expectations:**Candidates should have great communication skills and be able to interact positively with passengers. Basic knowledge of airport operations is a plus but not mandatory. A good attitude and willingness to learn are essential. Candidates must also be able to work in a team environment and adapt to a fast-paced setting. Attention to detail and a commitment to safety are crucial in this role.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Communication Computer Airline Customer Service Passenger Handling
As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Listening Skills Multitasking Problem-solving Teamwork Time Management Customer Service Computer Skills
As an Airline Customer Service Executive in Kolkata, you will play a vital role in ensuring a pleasant travel experience for our passengers. This full-time position is ideal for freshers who are eager to start their careers in the airline industry.Key Responsibilities:1. **Passenger Assistance:** You will assist passengers with check-in, boarding, and inquiries, ensuring they feel valued and informed throughout their journey.2. **Ticketing Support:** You will help customers understand ticket options, make reservations, and handle ticket changes or cancellations while providing accurate information.3. **Complaint Resolution:** You are expected to listen to customer concerns and resolve issues promptly, maintaining a calm and professional demeanor to enhance customer satisfaction.4. **Information Dissemination:** You will provide timely updates on flight schedules, delays, and any other travel-related information, ensuring passengers are well informed.5. **Team Collaboration:** You will work closely with other team members and departments to ensure seamless service delivery and improve overall customer experience.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with diverse customers. A positive attitude, patience, and problem-solving abilities are crucial to addressing customer needs. Basic computer proficiency is essential to navigate reservation systems and manage customer information efficiently. A willingness to learn and adapt within a fast-paced environment will greatly contribute to your success in this role.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Varanasi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an Airport Ramp Executive in Varanasi, India, responsible for ensuring smooth ground operations at the airport. The ideal candidate will have a high school diploma and can range from no experience to four years in a related role.Key responsibilities include:1. **Aircraft Handling**: You will assist with the safe loading and unloading of baggage and cargo from aircraft, ensuring all items are handled with care and transported efficiently.2. **Safety Compliance**: It is essential to follow all safety guidelines and protocols while working on the ramp and to maintain a hazard-free environment for yourself and your colleagues.3. **Operational Support**: You will help coordinate and support the on-time turnaround of aircraft, communicating effectively with team members to ensure all tasks are completed promptly.4. **Equipment Operation**: Operating ground support equipment, such as tugs and belt loaders, will be part of your role, requiring you to be trained and compliant with operational standards.5. **Team Collaboration**: Working closely with various teams, including ground operations and customer service, you will ensure that services are delivered efficiently and meet high-quality standards.To succeed in this role, you should possess strong communication skills, the ability to work in a fast-paced environment, and a commitment to teamwork. A proactive attitude and a focus on safety are crucial for success. A willingness to learn and adapt will help you grow in this position.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Delhi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for an Airport Ramp Executive to join our team in Delhi. This position is suitable for candidates with 0 to 4 years of experience and requires at least a 12th-grade education.As an Airport Ramp Executive, you will be responsible for ensuring the safe and efficient handling of aircraft at the airport ramp. You will work closely with ground crew and other airport personnel to facilitate smooth operations.Key responsibilities include:1. **Aircraft Marshalling**: Guiding incoming and outgoing aircraft to and from the parking areas. You will communicate clearly with pilots to ensure their safe arrival and departure.2. **Baggage Handling**: Loading and unloading passenger baggage and cargo from the aircraft. This includes ensuring that all items are handled carefully and accurately.3. **Equipment Operation**: Operating ground support equipment like tugs and belt loaders efficiently and safely. You must be trained and familiar with these tools to perform your duties effectively.4. **Safety Compliance**: Following all safety protocols and procedures on the ramp. This ensures a safe working environment for yourself and other employees.5. **Team Collaboration**: Working as part of a team to ensure all ramp operations run smoothly. Good communication and teamwork skills are essential.Candidates must be reliable, punctual, and able to work in a fast-paced environment. A strong sense of responsibility and attention to detail is critical for this role.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • Fresher
  • 10.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Ahmedabad. This is a full-time position, ideal for freshers who have completed at least their 10th grade. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling, ensuring a smooth travel experience.- **Safety Checks:** Conduct security screenings and inspections of passengers, luggage, and cargo to maintain a safe airport environment.- **Information Assistance:** Provide travelers with information about flight schedules, departure gates, and airport facilities to enhance their journey.- **Maintaining Cleanliness:** Keep designated areas, such as waiting lounges and restrooms, clean and well-organized to promote a welcoming atmosphere.- **Team Collaboration:** Work with other airport staff and airline representatives to coordinate activities and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have a positive attitude and strong communication skills, as interacting with passengers is a key part of the job. Attention to detail is important for safety checks and customer service tasks. Employees must be punctual and reliable, as the airport operates on a strict schedule. A willingness to learn and adapt to new situations is essential, particularly for those new to the aviation industry. Ability to work in a fast-paced environment and handle stress effectively is also expected.
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  • Fresher
  • 10.0 Lac/Yr
  • Varanasi
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Varanasi. This full-time position is open to freshers who have completed at least 10th grade. **Key Responsibilities:**- **Customer Service:** Provide assistance to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Safety Checks:** Monitor and enforce safety regulations by conducting security checks on passengers and their baggage.- **Information Assistance:** Offer information about flight schedules, gates, and airport services to help travelers navigate the airport easily.- **Coordination with Airlines:** Work closely with airlines and airport authorities to manage boarding processes and resolve any passenger issues.- **Reporting Issues:** Quickly report any issues such as delays, lost luggage, or emergencies to the appropriate authorities to maintain a secure environment.**Required Skills and Expectations:**- **Communication Skills:** Clear and friendly communication is necessary to interact effectively with passengers and team members.- **Teamwork:** Ability to work well in a team environment, cooperating with other staff to provide seamless service.- **Attention to Detail:** Being detail-oriented is crucial for ensuring all safety protocols and procedures are followed.- **Problem-Solving Skills:** The ability to think quickly and resolve issues as they arise is important to ensure passenger satisfaction.- **Adaptability:** Must be open to learning and adapting to new tasks and challenges in the dynamic airport environment. If you have a passion for the aviation industry and enjoy working with people, we encourage you to apply!
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  • Fresher
  • 10.0 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are seeking enthusiastic individuals to join our team as Airport Staff in Pune. This is an exciting opportunity for freshers looking to begin their careers in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, guiding them through security, and providing directions to gates. This ensures a smooth travel experience and enhances customer satisfaction.- **Baggage Handling:** Assist in managing and transporting passenger baggage to and from aircraft. Proper handling is crucial to prevent damage and ensure efficient operations.- **Information Services:** Provide accurate information about flight schedules, delays, and other travel-related inquiries. Clear communication is essential to keep passengers informed and reduce confusion.- **Safety and Security Checks:** Ensure that all safety regulations and guidelines are strictly followed. This is vital to maintain a secure environment for passengers and staff.- **Team Collaboration:** Work closely with other airport staff, security personnel, and airline representatives. Good teamwork is necessary for effective operation and customer service.**Required Skills and Expectations:**Candidates should have completed at least the 10th grade and possess a strong willingness to learn. Good communication skills in English and local languages are essential for interacting with passengers. A friendly and approachable attitude is important to provide excellent customer service. The ability to work in a fast-paced environment and handle various tasks is necessary. Reliability and punctuality are crucial traits, as airport operations run on strict schedules. Freshers with a passion for the aviation sector are encouraged to apply.
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Airport Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.3 Lac/Yr
  • Itanagar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Ground Staff Activities
We are looking for dedicated and hardworking Airport Staff in Itanagar, India. This full-time position is ideal for freshers who have completed their 12th grade education. Male candidates are preferred.Key Responsibilities:1. **Check-in Support**: Assist passengers during the check-in process by verifying their travel documents and issuing boarding passes to ensure a smooth experience.2. **Customer Assistance**: Provide helpful information to travelers, answering queries about flights, terminal amenities, and directions within the airport.3. **Luggage Handling**: Safely manage baggage by ensuring that it is loaded onto the correct flights and addressing any lost luggage claims.4. **Security Checks**: Collaborate with airport security personnel to ensure compliance with safety protocols, helping to maintain a secure environment for all passengers.5. **Boarding Operations**: Assist in the boarding process by guiding passengers to their gates and ensuring that boarding procedures are followed efficiently.To succeed in this role, candidates should possess strong communication skills, paying attention to detail while managing responsibilities effectively. A friendly and approachable demeanor is essential for providing excellent customer service. Ability to work in a fast-paced environment and handle challenging situations calmly is expected. Teamwork and reliability are crucial, as the position involves working closely with other staff members to ensure the airport runs smoothly for all travelers.
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  • Fresher
  • 4.0 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities
As an Airport Ground Staff member in Visakhapatnam, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This position is ideal for freshers who are eager to build a career in the aviation industry.**Key Responsibilities:**- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the correct documents and guiding them through the procedures.- **Baggage Handling**: Manage the loading and unloading of luggage from aircraft, ensuring that items are handled with care and delivered to the right destination.- **Customer Service**: Address passenger inquiries, provide information about flight schedules, and assist with any issues that may arise during travel.- **Safety Compliance**: Follow safety regulations and protocols to maintain a secure environment for both passengers and staff.- **Coordination with Crew**: Work closely with airline crew and other ground staff to ensure smooth operations and timely departures.- **Lost and Found Management**: Assist in managing lost luggage cases and help reunite passengers with their belongings.**Required Skills and Expectations:**Candidates should have completed their 12th grade and exhibit a strong willingness to learn. Excellent communication skills are essential for interacting with passengers and team members. A friendly and approachable demeanor is important for providing great customer service. Basic knowledge of airport operations will be an advantage. The ability to work in a fast-paced environment and a flexible attitude toward working hours are also necessary to thrive in this role.
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Airport Staff - Freshers

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Aviation Customer Service Ground Staff Activities Airline Operations Hospitality
Join our team as an Airport Staff member in Ahmedabad, where you will play a vital role in ensuring smooth airport operations. We are looking for fresh graduates with a diploma to help in various roles at the airport.**Key Responsibilities:**- **Customer Service:** Provide assistance to travelers with inquiries, offering a friendly and professional experience throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and guiding them to the check-in counters.- **Baggage Handling:** Manage passengers' luggage by providing information about lost or delayed bags and assisting with baggage claim.- **Security Checks:** Support security personnel by ensuring that passengers comply with airport safety regulations and procedures.- **Flight Information:** Update travelers on flight schedules, gate changes, and other relevant travel information, contributing to efficient airport operations.- **Team Collaboration:** Work closely with other airport staff to ensure all processes run smoothly, demonstrating a strong commitment to teamwork.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor is essential to create a positive travel experience. Strong problem-solving abilities are necessary to handle unexpected situations calmly and efficiently. Attention to detail is important to ensure accurate information delivery and compliance with airport policies. Applicants must be adaptable and ready to work in a fast-paced environment while maintaining professionalism at all times. Being a team player is crucial, as collaboration with various departments will be a key part of the job.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Cultural Awareness Problem-solving Product Knowledge Listening Skills Multitasking Calm Under Pressure Empathy Resilience Sales Skills Customer Service Teamwork Conflict Resolution Time Management
We are seeking an Airline Customer Service Executive in Hyderabad , India, to provide excellent support to our airline passengers. This role is ideal for candidates with a passion for travel and a commitment to delivering outstanding service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers with inquiries, ticketing, check-ins, and boarding processes, ensuring a seamless travel experience.2. **Problem Resolution**: Address customer complaints and issues promptly and effectively, providing fair solutions and maintaining professional conduct at all times.3. **Information Dissemination**: Provide accurate information regarding flight schedules, baggage policies, and airline services, ensuring passengers are well-informed about their travel plans.4. **Collaboration**: Work closely with other airline departments, such as baggage handling and reservations, to coordinate and optimize service delivery.5. **Documentation Management**: Handle passenger documentation and ensure that all procedures are followed correctly for smooth operations.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. Strong problem-solving abilities and a customer-centric approach are essential for addressing inquiries and resolving issues. Attention to detail and the ability to work in a fast-paced environment are crucial for this role. A collaborative spirit and willingness to learn will help you thrive as part of our team. Knowledge of basic computer skills is also important.
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  • Fresher
  • 8.5 Lac/Yr
  • Jabalpur
Customer Relationship Airline Operations Airport Operation Customer Service Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Customer Support
We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
Hiring for Airport Staff Jobs in Vijayawada, Hyderabad, Kurnool, Rajahmundry, Tirupati, Kadapa, Visakhapatnam, Bhogapuram, Vizianagaram, Anantapur, Nellore, for Freshers, Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling etc.Job BriefAssist in the efficient functioning of airport operations.Ensure the safety and comfort of passengers throughout their journey.Collaborate with various teams to maintain airport security and standards.ResponsibilitiesManage passenger check-in and boarding processes.Handle baggage and cargo logistics.Coordinate with ground crew for aircraft movement.Assist passengers with inquiries and provide excellent customer service.Maintain safety protocols and respond to emergencies efficiently.
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Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Airport Ticketing Airport Staff Airline Ground Staff Airlines Cabin Crew Airline Customer Service
Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Cargo Loader Airport Ticketing
We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Hooghly
Communication Skills Customer Management Customer Relationship
We are looking for an Airline Customer Service Executive to join our team in Hooghly. This is a full-time position suitable for individuals with little to no experience. A minimum educational qualification of 10th pass is required. The role involves a variety of customer-focused tasks to enhance the travel experience for our passengers.**Key Responsibilities:**- **Assist Passengers:** Provide support to passengers with inquiries about flight schedules, ticket bookings, and baggage information, ensuring they receive accurate and timely assistance.- **Handle Complaints:** Address customer complaints and concerns promptly, aiming to resolve issues to enhance customer satisfaction and loyalty.- **Coordinate with Airlines:** Liaise with various airlines to gather information on flight details, cancellations, and changes, ensuring passengers are kept informed.- **Process Ticket Sales:** Assist in the processing of ticket sales, answering questions related to fares, and providing necessary documentation to passengers.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service improvement and provide feedback to management.**Required Skills and Expectations:**Candidates should possess strong communication skills, as the role demands regular interaction with passengers. A friendly and approachable demeanor is essential for providing excellent service. Basic computer skills are necessary for using booking systems and handling inquiries. Applicants should be reliable, punctual, and able to work in a fast-paced environment. Being a team player with a positive attitude will also help in effectively addressing customer needs and contributing to a collaborative workspace.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Deoghar
Airline Operations Airlines Executive Airline Manager Airline Ground Staff
As an Airline Customer Service Representative, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- **Greeting Passengers:** Welcome passengers with a friendly smile to create a positive first impression and make them feel valued.- **Assisting with Check-in:** Help passengers check in for their flights, ensuring they have the correct documentation and luggage.- **Providing Flight Information:** Offer timely updates regarding flight status, boarding times, and gate changes, so passengers are well-informed.- **Handling Inquiries:** Address passenger questions about services, policies, and travel itineraries, ensuring they receive clear and helpful answers.- **Rescheduling Flights:** Assist passengers with making changes to their travel plans, providing alternatives and solutions during unexpected circumstances.- **Managing Complaints:** Handle customer complaints calmly and professionally, striving to resolve issues quickly and efficiently to maintain passenger satisfaction.To excel in this role, candidates should possess good communication skills to interact effectively with passengers. Being patient and having a friendly demeanor are crucial, as you will often deal with stressed travelers. Basic computer skills are necessary for using ticketing systems and processing transactions. Attention to detail is essential to ensure accuracy in ticketing and handling sensitive customer information. Ideally, candidates should be team players who can collaborate with colleagues to provide exceptional service. A high school education (10th pass) is required, but prior experience is not necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Jaipur
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Jaipur. This position is well-suited for candidates with little to no experience who are eager to learn about the airline industry and provide excellent service to travelers.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries and provide information about flight schedules, ticket reservations, and services offered by the airline.2. **Ticketing and Reservations**: Assist customers in booking, changing, or canceling flights using airline systems while ensuring accuracy and compliance with company policies.3. **Problem Resolution**: Handle customer complaints and issues professionally, working towards effective solutions that enhance the customer experience.4. **Check-In Support**: Aid passengers during the check-in process, ensuring their documentation is in order and guiding them through boarding procedures.5. **Collaboration**: Work closely with other departments, including baggag
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Calm Under Pressure Listening Skills Product Knowledge Multitasking Problem-solving Cultural Awareness Empathy Resilience Sales Skills Teamwork Communication Adaptability Organizational Skills
As an Airline Customer Service Representative in Pune, you will be the first point of contact for our passengers, helping them with their travel queries and ensuring a smooth experience from check-in to boarding.Key Responsibilities:- Assist Customers: Provide information on flight schedules, ticket bookings, and travel policies to help passengers plan their journeys effectively.- Handle Inquiries: Respond to customer questions via phone, email, or in-person, ensuring timely and accurate information is given.- Manage Reservations: Help customers with booking changes, cancellations, and any special requests, ensuring their needs are met with care.- Resolve Issues: Address and resolve any travel-related problems or complaints, always striving for a positive outcome and enhancing customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring data is updated and organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both spoken and written, to interact with diverse customers. A friendly and professional demeanor is essential, as you will be addressing various concerns and providing assistance. Strong problem-solving skills are crucial to handle unexpected situations and customer issues effectively. Candidates must also be detail-oriented and organized to manage reservations and maintain accurate records. A minimum education of completing 12th grade is required, and while prior experience is not necessary, a willingness to learn and adapt is important for success in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ratlam
Aviation Security Hospitality Customer Service Airline Operations Direct Sales Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a crucial role in ensuring smooth airport operations. This full-time position is located in Ratlam and is ideal for fresh graduates or individuals with up to one year of experience. Your responsibilities will include:- **Passenger Assistance:** Provide help to travelers at the airport, including check-in and boarding procedures, ensuring a pleasant experience.- **Ticketing Support:** Assist in handling ticketing queries and problems, guiding passengers on fares and travel options to ensure clarity and satisfaction.- **Information Dissemination:** Share essential information regarding flight timings, gate changes, and airport services to keep passengers well-informed.- **Luggage Handling:** Help with the check-in and retrieval of luggage, ensuring that passengers belongings are managed carefully and efficiently.- **Safety Protocol Implementation:** Adhere to and enforce safety protocols and procedures, promoting a safe environment in the airport.To succeed in this role, you should have a high school diploma and excellent communication skills. You need to demonstrate strong customer service abilities, as you will interact with diverse passengers daily. Being detail-oriented and organized is essential, as is the ability to handle challenging situations calmly. A friendly demeanor, along with a willingness to work flexible hours, will help you thrive in this dynamic environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Sagar
Aviation Security Hospitality Customer Service Airline Operations Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Join our team as Airport Staff in Sagar, where you will play a vital role in ensuring a smooth airport experience for passengers. This full-time position is ideal for those with a passion for customer service and a desire to work in a dynamic environment. **Key Responsibilities:**- **Customer Assistance:** Help travelers with check-in processes, baggage handling, and answering inquiries, ensuring they receive quality service throughout their airport experience.- **Security Checks:** Aid in conducting preliminary security procedures, ensuring that passengers comply with safety regulations, which is vital for maintaining airport security.- **Information Desk:** Provide accurate information regarding flight schedules, gate changes, and airport services at the information desk to ensure travelers have up-to-date knowledge.- **Collaboration with Team:** Work together with other airport staff members to coordinate operations, ensuring seamless execution of services and enhancing overall efficiency.- **Emergency Procedures:** Be trained in and adhere to emergency protocols, ensuring passenger safety during unexpected situations.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential, along with the ability to remain calm and composed in busy situations. Attention to detail is crucial for tasks involving security checks and customer assistance. Basic computer skills will be beneficial for using airport systems, and a willingness to learn is expected, especially for those with little or no experience.
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  • Fresher
  • 5.0 Lac/Yr
  • Rishikesh
Management Skills
Training 3 month after date of Issuing later, during the Training period salary credited per month( no issues) some amount deducted from salary.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Ranchi
Air Ticketing Airline Operations Hostess Activities Personality Development Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Grooming Basic Computer Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Ranchi. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive travel experience.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries over phone and email, helping them with flight bookings, cancellations, and changes to their travel plans.- **Problem Resolution:** Address and resolve customer complaints efficiently, ensuring their concerns are handled with care and professionalism.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and airport services, ensuring customers feel informed and supported.- **Check-In Support:** Assist passengers during the check-in process, guiding them through the necessary steps and ensuring a smooth experience.- **Documentation Management:** Handle and organize customer documentation related to travel, including tickets and boarding passes, while maintaining confidentiality.- **Team Collaboration:** Work closely with other departments to ensure seamless service delivery and enhance the overall customer experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and resolving issues effectively.- **Customer-Oriented Approach:** A genuine passion for helping customers and a commitment to providing excellent service is crucial.- **Problem-Solving Ability:** You should be able to think quickly on your feet and find solutions to customer challenges.- **Attention to Detail:** Accuracy in handling customer documentation and information is important in this role.- **Team Player:** Ability to work well within a team and contribute to a positive working environment.- **Adaptability:** Willingness to learn and adapt to new processes, as well as handle a fast-paced work environment.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airline Customer Service Customer Relationship Airline Operations Personality Development Aviation Passenger Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Bhubaneswar. This is a full-time position suitable for candidates with up to one year of experience or fresh graduates who have completed their 10th grade.As an Airlines Executive, your main responsibilities will include assisting customers with flight bookings, answering inquiries about airline services, and providing information about schedules and fares. You will also handle ticketing processes, ensuring that all details are accurate and meet customer needs. Additionally, you will support the team in managing customer complaints and resolving any issues that may arise.To succeed in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and provide excellent service. Attention to detail is crucial, as you will need to accurately process bookings and manage tickets. A positive attitude and willingness to learn are essential, as you will be part of a dynamic team in a fast-paced environment. Computer literacy is important, as you will need to use booking software and handle different platforms adeptly.As an Airlines Executive, your commitment to customer satisfaction and teamwork will greatly contribute to the success of our operations. If you are enthusiastic and eager to develop your career in the airline industry, we encourage you to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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