Air Ticketing Executive 10th Pass Jobs in Dumka

Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.

Ground Staff are responsible for various tasks at the airport, including checking in passengers, assisting with boarding procedures, handling baggage, and ensuring the overall safety and comfort of passengers.Responsibilities:1. Greeting passengers and checking their tickets upon arrival2. Assisting passengers with check-in and baggage drop-off3. Ensuring passengers' safety and comfort throughout their journey4. Boarding and disembarking passengers from the aircraft.

The primary responsibility of a Passenger Service Executive is to ensure a smooth and pleasant experience for airline passengers. This includes providing assistance with baggage handling, resolving conflicts or issues that may arise, and managing multiple tasks simultaneously. Key responsibilities for a Passenger Service Executive include:1. Baggage Handling: Assisting passengers with checking in their luggage, ensuring it is properly tagged and loaded onto the correct flight.

The Ground Staff plays a crucial role in ensuring smooth and efficient operations at the airport. Some of the responsibilities and skills required for this position include:1. Air Charter Operation: Handling all aspects of air charter operations including scheduling, coordination, and logistics.2. Air Ticketing: Issuing tickets, managing reservations, and handling customer inquiries related to air travel.3. Aircraft Maintenance: Assisting with aircraft maintenance tasks and ensuring compliance with safety standards.