Ground Staff Executive Job Vacancies in Dumka

We are looking for an Air Ticketing Executive in Dumka, India. This entry-level position is ideal for individuals with a passion for travel and customer service.Key Responsibilities:1. Ticket Booking and Reservations: You will assist customers in booking flight tickets, ensuring that their travel plans are accurately handled and confirmed.2. Customer Support: Providing excellent support to clients before, during, and after the ticketing process, addressing queries and concerns promptly.3. Documentation and Coordination: You will manage all necessary documentation related to ticket purchases and collaborate with airlines to ensure smooth operations.4. Payment Processing: Handling transactions accurately and securely, understanding various payment methods, and ensuring every purchase is completed successfully.5. Updating Records: Keeping track of booking records, cancellations, and customer inquiries in the system to maintain accurate data.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and possess strong communication skills, both verbally and in writing. Attention to detail is crucial, as you will be managing specific travel details. Basic computer skills are necessary for handling booking systems and processing payments. A positive attitude, eagerness to learn, and ability to work well under pressure will help you succeed in this role. We seek a team player who is dedicated to providing exceptional service and enjoys working in a fast-paced environment.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger service: Welcoming passengers, helping them check in, and providing boarding passes Baggage handling: Loading and unloading luggage, tagging it, and ensuring it reaches passengers on time Flight operations: Ensuring flights are on time, and helping passengers with delayed or canceled flights Aircraft preparation: Stocking refreshments, cleaning the aircraft, and ensuring it's ready for departure Airport operations: Managing ramp responsibilities, security checks, and passenger travel activities Customer service: Answering questions, providing directions, and helping passengers with special needs Regulatory compliance: Ensuring compliance with regulatory requirements Ground staff work in shifts and play an important role in the daily operations of an airport or airline. They should have excellent communication skills and a good command of the English language.CONTACT HR-9218068638skytechaviation44@gmail.com