As an Airport Ticketing Executive in Dumka, you will play a vital role in ensuring smooth ticketing operations for travelers. You will be responsible for assisting customers with their travel needs and handling ticket sales.
Key Responsibilities:
- Customer Service: Provide excellent service to passengers by assisting them with flight bookings, changes, and cancellations.
- Ticket Sales: Handle ticket sales by ensuring accurate information is provided and processing payments efficiently.
- Flight Information: Keep customers informed about flight schedules, delays, and other relevant updates, helping them make informed travel decisions.
- Problem Resolution: Address any issues or concerns raised by customers in a professional manner, offering effective solutions to enhance their travel experience.
- Documentation: Ensure all necessary travel documents are collected and processed accurately, maintaining compliance with airline policies.
To excel in this role, you should possess the following skills and expectations:
- Communication Skills: You must have strong verbal communication skills to interact with passengers and provide clear information.
- Attention to Detail: Accuracy is crucial in ticketing; you should have a keen eye for details to avoid errors.
- Basic Computer Skills: Familiarity with using computers and software for ticketing and reservation systems is essential.
- Team Player: Collaborating with colleagues and other airport staff is important for ensuring smooth operations.
- Customer-Oriented Mindset: A focus on customer satisfaction and the ability to handle various types of passengers are expected.
No prior experience is necessary, but eagerness to learn and a positive attitude are essential for success in this role.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata