We are looking for an Air Ticketing Executive in Dumka, India. This entry-level position is ideal for individuals with a passion for travel and customer service.
Key Responsibilities:
1. Ticket Booking and Reservations: You will assist customers in booking flight tickets, ensuring that their travel plans are accurately handled and confirmed.
2. Customer Support: Providing excellent support to clients before, during, and after the ticketing process, addressing queries and concerns promptly.
3. Documentation and Coordination: You will manage all necessary documentation related to ticket purchases and collaborate with airlines to ensure smooth operations.
4. Payment Processing: Handling transactions accurately and securely, understanding various payment methods, and ensuring every purchase is completed successfully.
5. Updating Records: Keeping track of booking records, cancellations, and customer inquiries in the system to maintain accurate data.
Required Skills and Expectations:
Candidates should have a minimum education of 10th pass and possess strong communication skills, both verbally and in writing. Attention to detail is crucial, as you will be managing specific travel details. Basic computer skills are necessary for handling booking systems and processing payments. A positive attitude, eagerness to learn, and ability to work well under pressure will help you succeed in this role. We seek a team player who is dedicated to providing exceptional service and enjoys working in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab