As an Air Ticketing Executive, you will handle the booking and management of air tickets for customers, providing excellent service and support throughout the travel process. This is a full-time position based in Dumka, India, suitable for individuals with up to one year of experience.
Key responsibilities include:
1. Ticket Booking and Management: You will assist customers in booking flights, checking availability, and managing ticket changes or cancellations. Accuracy and attention to detail are essential in this process.
2. Customer Service: Providing outstanding customer service is crucial. You will address inquiries, resolve issues, and ensure customer satisfaction throughout their travel experience.
3. Coordination with Airlines: You will communicate with various airlines to confirm flight schedules, fares, and any special requirements for travelers.
4. Documentation and Record Keeping: Maintaining accurate records of bookings, payments, and customer preferences will be part of your duties to ensure a smooth operation.
5. Promoting Travel Packages: You may also promote special travel packages or deals to customers, helping them make informed decisions about their travel plans.
To succeed in this role, candidates should have basic computer skills and the ability to operate booking systems. Strong communication skills in Hindi and English are essential for interacting with customers and colleagues. Being detail-oriented and proactive in problem-solving will greatly enhance your effectiveness as an Air Ticketing Executive.
Experience
0 - 1 Years
No. of Openings
80
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata