Air Ticketing Executive Female 10th Pass Jobs in Dumka

As an Air Ticketing Executive, you will handle the booking and management of air tickets for customers, providing excellent service and support throughout the travel process. This is a full-time position based in Dumka, India, suitable for individuals with up to one year of experience. Key responsibilities include:1. Ticket Booking and Management: You will assist customers in booking flights, checking availability, and managing ticket changes or cancellations. Accuracy and attention to detail are essential in this process.2. Customer Service: Providing outstanding customer service is crucial. You will address inquiries, resolve issues, and ensure customer satisfaction throughout their travel experience.3. Coordination with Airlines: You will communicate with various airlines to confirm flight schedules, fares, and any special requirements for travelers.4. Documentation and Record Keeping: Maintaining accurate records of bookings, payments, and customer preferences will be part of your duties to ensure a smooth operation.5. Promoting Travel Packages: You may also promote special travel packages or deals to customers, helping them make informed decisions about their travel plans.To succeed in this role, candidates should have basic computer skills and the ability to operate booking systems. Strong communication skills in Hindi and English are essential for interacting with customers and colleagues. Being detail-oriented and proactive in problem-solving will greatly enhance your effectiveness as an Air Ticketing Executive.

As an Airport Ticketing Executive in Dumka, you will play a vital role in ensuring smooth ticketing operations for travelers. You will be responsible for assisting customers with their travel needs and handling ticket sales.Key Responsibilities:- Customer Service: Provide excellent service to passengers by assisting them with flight bookings, changes, and cancellations.- Ticket Sales: Handle ticket sales by ensuring accurate information is provided and processing payments efficiently.- Flight Information: Keep customers informed about flight schedules, delays, and other relevant updates, helping them make informed travel decisions.- Problem Resolution: Address any issues or concerns raised by customers in a professional manner, offering effective solutions to enhance their travel experience.- Documentation: Ensure all necessary travel documents are collected and processed accurately, maintaining compliance with airline policies.To excel in this role, you should possess the following skills and expectations:- Communication Skills: You must have strong verbal communication skills to interact with passengers and provide clear information.- Attention to Detail: Accuracy is crucial in ticketing; you should have a keen eye for details to avoid errors.- Basic Computer Skills: Familiarity with using computers and software for ticketing and reservation systems is essential.- Team Player: Collaborating with colleagues and other airport staff is important for ensuring smooth operations.- Customer-Oriented Mindset: A focus on customer satisfaction and the ability to handle various types of passengers are expected. No prior experience is necessary, but eagerness to learn and a positive attitude are essential for success in this role.

Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.

Job Openings for 21 Airport Ticketing Executive Jobs for Freshers in Bhubaneswar, Jharsuguda, Jharia Dhanbad, Ranchi, Patna, Gaya, Mayurbhanj, South 24 Parganas, Dumka, Raipur, Chhattisgarh, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.