Air Ticketing Agent Job Vacancies in Dehradun

Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.

We are seeking a dedicated Boarding Pass Executive to join our team in Dehradun. The ideal candidate will assist passengers with their boarding passes, ensuring a smooth travel experience. This role is perfect for someone looking to start their career in the aviation industry.Key Responsibilities:1. Issuing Boarding Passes: You will help passengers check in by issuing boarding passes quickly and accurately, ensuring all information is correct.2. Customer Assistance: You will provide excellent customer service by answering questions and assisting travelers with their needs, including handling special requests.3. Coordination with Airlines: You will liaise with airline staff to confirm flight details and ensure that all boarding pass procedures are followed properly.4. Handling Documents: You will check and verify passenger identification and travel documents, ensuring compliance with security protocols and regulations.Required Skills and Expectations:Candidates should be at least 12th-grade graduates. Strong communication skills are essential for interacting effectively with passengers and team members. Attention to detail is crucial in verifying boarding passes and travel documents. A positive attitude and willingness to work collaboratively in a dynamic environment are also important. Being organized and able to handle multiple tasks will help you succeed in this role. You should be comfortable working in an office setting and have basic computer skills to process information efficiently.