Air Ticketing Agent Fresher Jobs in Samastipur

As an Air Ticketing Associate, you will be responsible for providing excellent customer service and assisting clients with their travel arrangements. Your attention to detail and commitment to creating a positive experience for customers will be crucial in this role.Key Responsibilities:- Booking Tickets: You will help customers book flight tickets as per their travel needs, ensuring all details are accurate and confirmed.- Customer Service: Providing assistance and support to customers in person or over the phone, answering queries and resolving issues related to ticketing.- Payment Processing: Handling payments for ticket purchases, ensuring all transactions are processed securely and accurately.- Updating Reservations: Making necessary changes to existing bookings and keeping customers informed about flight schedules, cancellations, and other essential updates.- Maintaining Records: Keeping accurate records of bookings and transactions to support systematic operations within the office.Required Skills and Expectations:You should have a completed education up to the 10th grade. While 0-1 year of experience in the travel industry is preferred, a willingness to learn is essential. Strong communication skills are a must, enabling you to engage confidently with customers. Attention to detail is crucial for accurately handling bookings and payments. Computer proficiency will assist in navigating ticketing systems and managing records. A positive attitude and a team-oriented mindset will help you thrive in our office environment.