Air Ticketing Agent 12th Pass Fresher Jobs in Durg

A ground staff ticketing job typically involves various responsibilities related to the management of passenger services at airports or travel hubs. Heres a general job description:Job Title: Ground Staff - TicketingResponsibilities:Ticketing Services: Assist passengers with ticket purchases, changes, and cancellations. Provide information on flight schedules and fare options.Customer Service: Address passenger inquiries, resolve issues, and ensure a positive travel experience.Check-in Assistance: Facilitate the check-in process, including verifying passenger documents and issuing boarding passes.Luggage Handling: Assist with luggage check-in procedures and provide information on baggage policies.Coordination: Work closely with other departments (boarding, security, and customer service) to ensure smooth operations.Documentation: Maintain accurate records of ticket sales and passenger data in the system.Compliance: Ensure adherence to airline regulations and policies, including safety and security measures.Qualifications:Education: High school diploma or equivalent; a degree in hospitality or travel management is a plus.Skills: Excellent communication and interpersonal skills, attention to detail, and proficiency in computer systems.