Air Ticketing Agent 12th Pass Fresher Jobs in Ahmedabad

We are looking for a Customer Service Associate to join our team in Ahmedabad. This is a full-time position suitable for freshers who have completed their 10th grade. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and providing support to our clients.Key Responsibilities:- **Respond to Customer Inquiries**: You will answer customer questions through phone calls, emails, or chats, ensuring that they receive clear and helpful information.- **Resolve Customer Issues**: You will actively listen to customer problems and work to resolve them efficiently, providing solutions while maintaining a positive attitude.- **Maintain Customer Records**: You will document customer interactions in our database, ensuring that all information is accurate and up to date for future reference.- **Provide Product Information**: You will help customers understand our products or services by explaining features and benefits, enabling them to make informed decisions.- **Gather Feedback**: You will collect customer feedback on their experiences and share it with the team to improve our services.Required Skills and Expectations:We expect you to have excellent communication skills to interact confidently with customers. A friendly and patient demeanor is important as you will be the first point of contact. Basic computer skills are essential for using our customer support systems. Moreover, you should be able to work well in a team and be ready to adapt to various customer service tasks as required.

Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment

Job Openings for 951 Hiring Fresher Candidates For Airport Staff Job In Ahmedabad Jobs for Freshers in Ahmedabad having Educational qualification of : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A with Good knowledge in Airline Operations, Cabin Crew, Flight Attendant, Airline Customer Service etc.

Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.

Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.