Microsoft Office Communication SkillsEducation CounsellorCounsellorAcademic CounsellorCareer CounsellorStudent CounsellorCareer AdvisorAdmission Counsellor
* Cold Calling & Lead conversions Counselling students & parents about courses & programs Excellent convincing & coordination skills and ability to convert an aspiring candidate into anenrolment Achieve allocated admission targets Champion entire student cycle: Prospecting, Counselling, Admission & Support Interaction with students & parents on a routine basis for doubt clearing, general counselling &progress feedback. Fee collection as & when required Handling assigned administrative responsibilities Basics knowledge of MS Office Initiative takers, dedicated individuals with a high level of work ethics Expert in decision making/handling queries efficiently Clarifying of doubts of students & parents Monitor class schedule to ensure the smooth running of classes
Counselling sales follow up post sales follow up sales negotiation good understanding of business products identify potential client through research Conduct sale presentation Explain product.Etc need only female candidates.Excellent English communication
Written Interpersonal SkillsEducational Counsellor
Counselling Candidates: Provide guidance to candidates through various channelstelephone, chat, email, and social mediaaddressing queries related to admissions and programs. Lead Conversion: Assist in converting leads from multiple sources into prospective students for courses offered by reputable universities. Reporting Issues: Document and report student-related issues to the relevant authorities to ensure timely resolution. Listening and Support: Actively listen to students' academic, emotional, social, and behavioural concerns in a non-judgmental manner. Conflict Mediation: Facilitate conflict resolution between students and university staff, ensuring that students' academic goals remain uninterrupted. Application Assistance: Guide candidates through the online admission form process, ensuring all necessary information is accurately provided. CRM and Telephony Management: Utilize telephony and CRM systems for effective communication and record-keeping. MIS Maintenance: Maintain a Management Information System (MIS) for tracking student queries, updating the status of actions taken, and ensuring data accuracy. Ticketing System Management: Log calls, raise tickets, and follow up with various departments to ensure timely closure of issues. Additional Responsibilities: Be open to taking on other tasks or responsibilities as assigned by management to support overall operations.