Infinity Travel Club

Outer Ring Road, Bangalore

Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Hiring for 12 Tele Representative Jobs in Bangalore, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Outbound Calls, Negotiation Skills, Cold Calling, Convincing Power, Good Communication, Telesales etc.key skills:*communication: excellent verbal communication skills; ability to convey information clearly and effectively.*interpersonal skills: strong ability to build rapport with customers; empathetic and patient listener.*salesmanship: persuasive and able to influence potential customers; confident in making sales pitches.*negotiation: skilled in handling objections and negotiating to close sales or secure appointments.*resilience: ability to handle rejection and stay motivated; maintains a positive attitude.*technical proficiency: comfortable using computers, crm software, and phone systems.*time management: efficient in managing time and meeting targets; organized in handling multiple tasks.Experience:*prior experience in telecalling, customer service, or sales is an advantage.*familiarity with telecalling techniques is preferred.*proven track record of achieving sales targets is a plus.Responsibilities:*make outbound calls to potential customers and introduce them to the company's products/services.*provide detailed information and answer questions about the offerings.*maintain accurate records of calls and customer interactions.*follow up with leads and ensure continuous engagement with potential customers.*collaborate with the sales team to refine strategies and improve performance.*provide feedback on customer interactions and share insights on market trends.Personal attributes:*self-motivated and goal-oriented.*excellent problem-solving skills.*adaptable and quick learner.*team player with a collaborative approach.*honest and ethical in all interactions.*Good Convincing and communication Skills

We are looking for 9 Human Resource Executive Posts in Banaswadi, Bangalore, with deep knowledge in Sourcing, End To End Recruitment, Employee Relations, Payroll, Screening, Recruitment Development, Employee Engagement, Interviewing Candidates, Interpersonal Skills, Talent Acquisition Specialist, Risk Management, Training Development, Communication, Empathy. [9611983361 you can call me directly to my number, or you can drop me a message]Responsibilities of the Candidate:*Manage the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding new hires.*Oversee employee relations, addressing and resolving employee concerns and conflicts.*Develop and implement training programs to enhance employee skills and knowledge.*Manage the performance management process, including performance reviews and goal setting.*Maintain and update employee records and HR databases accurately.*Ensure compliance with labor laws and company policies.*Foster a positive and inclusive work environment.Requirements:*Talent Acquisition and Recruitment.*Knowledge of HR practices and labor laws.*Experience in employee relations and conflict resolution.*Experience in training and development.*Performance Management.*Excellent interpersonal and communication skills.*Strong organizational and time management abilities.*Ability to maintain confidentiality.

Tele Marketing Executive is responsible for making outbound calls to potential clients, generating leads, and persuading them to purchase products or services. The main responsibilities include cold calling, qualifying leads, and closing sales deals.The ideal candidate should have excellent persuasion skills and be able to effectively communicate and build rapport with clients. They should have experience in domestic BPO services and have a good understanding of lead generation techniques. Strong communication skills, active listening skills.

We are seeking a motivated and professional Tele calling to join our team for Infinity India Travel Club Private Limited in Bangalore at our Dodda Banaswadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers 13 - 20,000 and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer calls in a professional and efficient manner.Address customer queries, concerns, and complaints with a problem-solving approach.Maintain accurate records of customer interactions and follow-ups.Provide timely and relevant information to customers to resolve their issues.Work collaboratively with other teams to escalate and resolve complex issues.Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in English, Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 6 days working during the Day shift.