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Customer Focus Jobs

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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Nasrullaganj Sehore
Convincing Power Telecommunication Tele Marketing Telesales Customer Focus
We are seeking a dedicated Telecalling Executive to join our team in Nasrullaganj Sehore. This role is ideal for recent graduates or individuals who are eager to grow in a supportive environment.As a Telecalling Executive, your main responsibilities will involve making outbound calls to potential customers, introducing our products or services, and identifying their needs. You will engage with customers by answering questions, addressing concerns, and providing information to help them make informed decisions. Following up on leads and maintaining detailed records of customer interactions will also be crucial to ensure effective communication and relationship building.The ideal candidate should possess excellent verbal communication skills and the ability to engage effectively with customers. A friendly and approachable demeanor is important for building rapport over the phone. You should be detail-oriented and skilled in managing time efficiently, as handling multiple calls while maintaining high quality is essential. Familiarity with basic computer applications and a willingness to learn new software are expected. Additionally, the ability to work as part of a team while being self-motivated will be important in achieving individual and team goals.We welcome energetic and enthusiastic individuals who are looking to make a positive impact in a fast-paced environment, while also contributing to their personal and professional growth.
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Hiring For Assistant Manager Quality

Bajrang Consultancy & Security Services

  • 10 - 15 yrs
  • 5.0 Lac/Yr
  • Rudrapur Udham Udham Singh Nagar
Team Leadership Training and Development Quality Assurance Regulatory Compliance Performance Metrics ISO Standards Documentation Management Root Cause Analysis Problem Solving Process Improvement Continuous Improvement Customer Focus Statistical Analysis Quality Control
Key Responsibilities Raw & Packaging Material Quality: Inspect incoming durum wheat semolina, water, additives, and packaging materials to ensure they match internal standards .In-Process Quality Control (IPQC): Monitor critical control points during mixing, extrusion, drying, and cooling (e.g., moisture content, cooking time, breaking rate, and strand uniformity).Food Safety & Compliance: Maintain systems like HACCP, GMP, GHP, and ISO 22000 / FSSC 22000, ensuring complete alignment with local food authorities. Finished Goods Release: Conduct physical, visual, and analytical testing on finished pasta before approving batches for market dispatch .Audits & Documentation: Lead internal/external quality audits, maintain accurate lab records, and manage traceability documentation. Team Leadership & Training: Supervise shift quality controllers and lab analysts, providing continuous training on safety, hygiene, and testing protocols .Requirements & Qualifications Education: Bachelor
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Female
  • Hyderabad
Telecommunication Voice Process Negotiation Skills Outbound Calling Customer Focus Tele Marketing Telesales
As a Telecalling Executive, you will play a crucial role in connecting with customers and promoting our services. You will work in a dynamic office environment in Hyderabad and are expected to engage with potential and existing clients through telephone communication.Key Responsibilities:- Customer Outreach: You will initiate calls to potential customers, introducing our products and services to generate interest and leads. This requires effective communication and a friendly tone to engage clients positively.- Lead Generation: You will identify and qualify leads by understanding customer needs and gathering essential information. This helps in building a database of potential clients for future follow-up.- Follow-Up Calls: You will make follow-up calls to interested clients, reinforcing the initial conversation and answering any questions they may have, ensuring they have all the necessary information to make informed decisions.- Record Keeping: Maintaining accurate records of calls made, customer interactions, and responses in our system is essential for tracking performance and improving strategies.- Feedback Collection: You will actively seek feedback from customers regarding our services. This information is invaluable for understanding customer satisfaction and areas of improvement.Required Skills and Expectations:- Strong communication skills are essential, especially in Hindi and English, to effectively engage with diverse clients.- A friendly and professional demeanor to create a positive experience for callers.- Basic computer skills to log call details and manage customer information effectively.- Ability to work in a team environment while also being self-motivated to achieve personal targets.- A proactive attitude toward learning and improving telecalling techniques will be greatly valued.
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  • Fresher
  • 4.0 Lac/Yr
  • Chennai
Telecommunication Customer Focus Voice Process Call Center
As a Telecalling Executive, you will be responsible for communicating with potential customers via phone calls to promote products or services. Your role will be key in generating leads and supporting the sales process. Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers based on provided leads to introduce them to our services and products.- Present Products Effectively: Clearly explain features and benefits to engage customers and stimulate interest in our offerings.- Gather Customer Feedback: Ask questions and listen actively to understand customer needs, which will help improve services and tailor future interactions.- Maintain Records: Document call details accurately, including customer responses and feedback, in the company database for future reference.- Achieve Sales Targets: Work towards individual and team sales goals by following up on leads and closing sales through effective communication.- Resolve Customer Queries: Address any questions or concerns customers may have, providing them with accurate information to build trust and confidence.Required Skills and Expectations:- Excellent Communication Skills: You should have a clear, friendly, and persuasive speaking style to engage effectively with potential customers.- Confidence and Persistence: Display a confident attitude while making calls and persisting through challenges to achieve results.- Basic Computer Literacy: Familiarity with using computers for documenting calls and managing customer information is essential.- Ability to Work in a Team: Collaborate with other team members to share insights and improve overall performance.- Adaptability: Be open to feedback and willing to learn to improve your skills in telecalling and sales.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • East Of Kailash Delhi
Telecommunication Voice Process BPO Call Center BPO Sales Telesales Tele Marketing Basic Computers Call Center Customer Focus Outbound Calling Convincing Power
A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.
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  • Fresher
  • 1.8 Lac/Yr
  • Chandigarh Sector 38
Good Communication Skills Convincing Power Customer Focus Telecommunication Telesales
Position: Work From Home Telecalling ExecutiveLocation: Work From HomeEmployment Type: Full-Time / Part-TimeKey Responsibilities:Call potential customers using provided data to explain services.Contact new leads and maintain regular follow-ups.Handle customer inquiries and resolve issues politely.Update daily call reports and feedback in the system.Requirements & Skills:Minimum 10th pass or Graduate.Good communication skills and fluency in Hindi.Basic knowledge of smartphones.Own laptop/smartphone with a fast internet connection.Salary & Benefits:Attractive salary (based on experience) + Incentives.Convenience of working from home
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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Telesales Executive - Full Time

Edelweiss Life Insurance

  • 1 - 6 yrs
  • 2.0 Lac/Yr
  • Mira Road Mumbai
Telecommunication Outbound Calling Tele Marketing Customer Focus Telesales Negotiation Skills Convincing Power
We are looking for a Telesales Executive to join our team in Mira Road. The ideal candidate should have a passion for sales and great communication skills.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers to offer our products and services, helping to generate leads and close sales.- Build Customer Relationships: Establish trust and rapport with clients to enhance customer satisfaction and encourage repeat business.- Understand Customer Needs: Listen to customer queries and tailor your pitch accordingly, ensuring that you address their specific requirements.- Achieve Sales Targets: Work towards monthly and quarterly sales goals by effectively managing your calls and closing deals.- Maintain Records: Keep accurate records of customer interactions, sales, and follow-ups to ensure smooth communication and tracking progress.Required Skills and Expectations:Candidates should have at least 1 to 6 years of experience in telesales or a related field. A minimum education requirement is the 12th grade. Strong verbal communication skills are essential, including the ability to convey information clearly and confidently. Candidates must be persuasive and results-driven, with a positive attitude towards challenges. Effective listening skills are crucial for understanding customer needs and responding appropriately. A good level of proficiency in common computer applications, such as MS Office and CRM software, is also expected. The role requires a professional demeanor, particularly in a full-time office environment.
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  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Adajan Surat
Outbound Sales Outbound Calling Lead Generation Direct Marketing Selling Skills Direct Sales English Customer Focus
Position: DME Sales Representative - Physician Relations (US Market)Work Hours: 6:00 PM - 2:30 AM ISTKey Responsibilities:Build relationships with physician offices, clinics, hospitals, and healthcare providersGenerate referrals and DME orders through outreach and follow-upsConduct meetings and presentations with healthcare professionalsCoordinate with internal teams to ensure smooth order processingMaintain CRM records and achieve monthly sales targetsRequirements:Excellent communication, sales, and relationship-building skillsAny sales/business development experience is preferred (Healthcare experience is not mandatory but nice to have)Candidates from non-healthcare backgrounds with strong communication skills are encouraged to applyBasic MS Office knowledge; CRM experience is a plusAbility to work independently in a fast-paced environment
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  • Fresher
  • 3.0 Lac/Yr
  • Patna
Good Communication Skills Telecommunication Outbound Calling Voice Process Cold Calling BPO Sales Call Center BPO Call Center Customer Focus
We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Patna. This is a full-time work-from-home position suitable for freshers who have completed their 10th standard education.Key Responsibilities:- Make Outbound Calls: Engage with potential customers by making calls to inform them about our products and services.- Customer Interaction: Handle queries and provide information about offerings while maintaining a friendly and professional demeanor.- Data Entry: Accurately record customer interactions and maintain updated records in our system for follow-up purposes.- Achieve Targets: Work towards meeting daily and monthly calling targets set by the management to contribute to the teams success.- Feedback Collection: Gather customer feedback and suggestions to help improve our products and services.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage with customers.- Listening Skills: Ability to listen attentively to customer needs and respond appropriately, ensuring a better customer experience.- Self-Motivated: A proactive attitude is important to meet targets and maintain enthusiasm during calls.- Basic Computer Skills: Familiarity with computers and basic software applications to manage data and communicate effectively.- Time Management: Ability to manage time efficiently and handle multiple tasks effectively in a fast-paced environment.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Thousand Lights Chennai
Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
1. Make outbound calls to potential clients and generate interest in company products and services.2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Voice Process BPO Customer Focus Domestic BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - Responding to Customer Inquiries: You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- Resolving Issues: You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- Maintaining Records: You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- Working in a Team: Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.
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Telecalling Executive - Gurgaon (Female)

Joyfirst India Private Limited

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Telecommunication Convincing Power Telesales Tele Marketing Customer Focus
We are looking for enthusiastic and energetic Diploma holders, Graduates, MBAs to join our real estate sales team as Customer Care Executives. This role is ideal for freshers who wish to build a career in sales and customer relationship management. The candidate will primarily handle customer interactions through telecalling, lead generation, and client coordination while gaining exposure to the real estate industry. Key Responsibilities
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  • 3 - 9 yrs
  • 3.0 Lac/Yr
  • Dhekiajuli Sonitpur
Direct Sales Customer Management Customer Focus Product Analysis
Job TitleSales Executive - Saree DepartmentDepartmentRetail SalesReporting ToFloor Manager / Department ManagerLocationStoreJob SummaryThe Sales Executive - Saree Department is responsible for delivering an exceptional shopping experience by assisting customers in selecting sarees that suit their preferences, occasion, and budget. The role involves achieving sales targets, maintaining attractive merchandise displays, ensuring proper stock handling, and building long-term customer relationships.Key ResponsibilitiesCustomer ServiceWelcome customers warmly and assist them throughout their shopping journey.Understand customer requirements based on occasion, fabric, colour, design, and budget.Demonstrate and drape sarees professionally to showcase their features.Provide accurate information about fabrics, weaving styles, care instructions, and pricing.Build strong customer relationships to encourage repeat visits.SalesAchieve individual and departmental sales targets.Upsell and cross-sell complementary products such as blouse pieces, petticoats, jewellery, handbags, footwear, and accessories.Promote ongoing offers, loyalty programs, and festive collections.Maintain a high Average Bill Value (ABV) and Units Per Bill (UPB).Merchandise & DisplayMaintain neat, attractive, and organised displays.Fold and arrange sarees properly after every customer interaction.Ensure all products are correctly tagged and displayed.Keep shelves and counters clean and presentable.Inventory ManagementAssist in stock receiving and verification.Monitor stock availability and report fast-moving or out-of-stock items.Participate in stock counts and inventory audits.Minimise product damage and stock loss.Billing & OperationsCoordinate with the billing counter for smooth customer service.Handle customer queries related to exchanges and returns as per company policy.Follow SOPs for sales transactions and documentation.Customer Complaint HandlingResolve customer concerns politely and professionally.Escalate unresolved issues to the Department Manager.Maintain a positive customer experience at all times.Store DisciplineMaintain punctuality and professional grooming.Follow company policies and code of conduct.Work collaboratively with team members to achieve departmental goals.Skills RequiredExcellent communication and interpersonal skills.Strong selling and negotiation skills.Knowledge of saree fabrics, weaves, and current fashion trends.Customer-focused approach.Ability to upsell and cross-sell effectively.Teamwork and problem-solving skills.Preferred Product KnowledgeBanarasi SilkKanjivaram SilkTussar SilkCotton SareesChiffonGeorgetteOrganzaLinenPrinted SareesParty Wear SareesBridal SareesDesigner SareesEducational QualificationMinimum: Higher Secondary (10+2)Graduate preferred.Experience1-3 years of experience in saree or ethnic wear retail sales preferred.Freshers with excellent communication and a willingness to learn may also be considered.Key Performance Indicators (KPIs)Sales Target Achievement (%)Average Bill Value (ABV)Units Per Bill (UPB)Conversion RatioCustomer Satisfaction ScoreRepeat Customer RateUpselling & Cross-selling PerformanceDisplay & Housekeeping ComplianceAttendance & PunctualityStock Accuracy and Shrinkage ControlWorking ConditionsAbility to stand for extended periods.Flexibility to work in shifts as per store requirements
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bangalore
Telecommunication Voice Process Outbound Calling Cold Calling Customer Focus Convincing Power Negotiation Skills Telesales
We are HiringTelecalling Executive is a professional who communicates with customers over the phone to generate sales, provide information, resolve queries, or offer customer support.Key ResponsibilitiesMake outbound calls to prospective or existing customers.Answer inbound customer inquiries.Explain products or services clearly.Generate leads and schedule appointments.Follow up with customers and maintain relationships.Update customer information in the CRM/database.Meet daily or monthly calling and sales targets.Required SkillsExcellent communication and interpersonal skills.Basic computer knowledge (MS Office, CRM tools).Persuasion and negotiation skills.Active listening and problem-solving ability.Ability to work under targets and deadlines.Qualifications10+2 or any graduate (requirements vary by company).Prior telecalling/customer service experience is an advantage but often not mandatory.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Viman Nagar Pune
Telecalling Executive Telecommunication Customer Focus Tele Marketing
We are looking for a dedicated Telecalling Executive to join our team in Viman Nagar, Pune. The ideal candidate will have 1 to 2 years of experience in telecalling and must be a graduate. This role is exclusively for female candidates and requires working in the office full time.Key Responsibilities:1. Making Calls: You will reach out to potential clients via phone to provide information about our products and services. Your ability to communicate clearly will help generate interest.2. Customer Interaction: Build and maintain strong relationships with customers by addressing their queries and understanding their needs. Excellent listening skills are important for this task.3. Data Management: Maintain accurate records of customer interactions in our database. This helps in tracking follow-ups and managing customer relationships effectively.4. Sales Support: Assist in achieving sales targets by promoting our offerings and converting leads into customers. A persuasive approach will be beneficial in achieving this goal.5. Feedback Collection: Gather feedback from customers regarding products and service experiences. This information is essential for improving our offerings and customer satisfaction.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, with a friendly and positive attitude. Proficiency in using telecommunication systems and basic computer skills is necessary. A self-motivated individual with the ability to work in a team environment will thrive in this role. Time management and goal orientation are critical for success in telecalling.
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Commis Chef Required in Europe

Flight2sucess Immigration Llp

Menu Execution Quality Control Time Management Kitchen Equipment Operation Recipe Adherence Multi-tasking Attention to Detail Waste Reduction Banquet Production Customer Satisfaction Focus
Major Roles & ResponsibilitiesAssisted in daily food preparation and cooking activities.Prepared ingredients and maintained mise en place for kitchen operations.Followed standard recipes and portion control guidelines.Ensured food quality, taste, and presentation standards.Maintained food safety, hygiene, and HACCP compliance.Operated kitchen equipment safely and efficiently.Monitored stock levels and assisted with inventory management.Stored food items properly using FIFO procedures.Kept workstations clean and organized throughout service.Supported senior chefs during buffet, banquet, and la carte operations.Minimized food wastage through proper handling and storage.Collaborated with kitchen team to ensure smooth and timely service.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Kolkata
Real Estate Sales Real Estate Marketing Real Estate Consultant Telecommunication Outbound Calling Negotiation Skills Customer Focus Tele Marketing Basic Computers Telesales
Call and follow up with prospective customers.Explain project details and offers.Schedule site visits for the sales team.Maintain customer records in CRM/Excel.Achieve daily calling and lead generation targets.
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  • 1 - 1 yrs
  • Govindpura Bhopal
Telecommunication Outbound Calling Voice Process Convincing Power Tele Marketing Customer Focus Basic Computers Cold Calling
Key Responsibilities:* Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Voice Process Customer Focus Basic Computers Call Center
As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- Making Outbound Calls: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- Customer Engagement: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- Data Entry and Management: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- Achieving Targets: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- Team Collaboration: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- Strong Communication Skills: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Positive Attitude: A friendly and positive demeanor helps create a welcoming experience for customers.- Basic Computer Skills: Familiarity with using computers for data entry and managing customer information is essential.- Eagerness to Learn: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.
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