Customer Focus Jobs

Job Title: Telecalling Executive Location: PuneExperience Required : 6 months - 1 yearJob Summary: We are looking for a motivated Telecaller to join our team. The candidate will be responsible for making outbound calls, generating leads, and assisting customers with product/service information.

We are looking for a dedicated and friendly Telecaller Staff member to join our team in Agra. This full-time position is perfect for female candidates who have completed at least 10th grade and are eager to start their careers in a supportive environment. As a Telecaller Staff, your main responsibilities will include making and receiving calls to potential customers, providing information about our products, and assisting clients with their inquiries. You will need to build a positive rapport with customers and maintain accurate records of all interactions. It is important to follow up with leads and gather customer feedback to help enhance our services.To succeed in this role, you should have strong communication skills and be able to speak clearly and confidently over the phone. A friendly and patient attitude is essential for dealing with clients and resolving their concerns effectively. Basic computer skills are also required for updating customer information in our database. We expect you to be a reliable team player who can work well under pressure and meet set targets. Being open to feedback and willing to learn will help you grow in your role. If you are enthusiastic about helping others and are looking for your first job opportunity, we encourage you to apply and join our energetic team!

We are looking for a Sales Associate to join our team in Old Pallavaram. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 10th-grade education. As a Sales Associate, you will interact with customers and help them find the products they need.**Key Responsibilities:**- **Customer Interaction**: Engage with customers to understand their needs and provide assistance in selecting products that best suit them.- **Sales Support**: Promote and sell various products by explaining features and benefits, aiming to meet or exceed sales targets.- **Inventory Management**: Assist in keeping track of products and stock levels, helping to ensure the store is well-stocked and organized.- **Cash Handling**: Process sales transactions accurately and handle cash responsibly, ensuring a smooth checkout experience for customers.- **Store Presentation**: Maintain the cleanliness and visual appeal of the sales floor, ensuring products are displayed attractively.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- A positive attitude and a willingness to learn are crucial for success in this role, particularly for those with less experience.- Basic math skills are important for handling cash transactions and providing accurate pricing information.- Good teamwork skills are needed, as you will work alongside colleagues to achieve sales goals.- Flexibility to work varying hours, including weekends, is expected in this full-time role.

We are looking for a motivated Telecalling Executive to join our team in Patna, India. This is an entry-level position, perfect for freshers eager to build their careers. As a Telecalling Executive, you will engage with customers, promote our services, and help drive sales from the comfort of your home.Key Responsibilities:- **Customer Engagement**: Make outbound calls to potential and existing customers, introducing our services, and understanding their needs.- **Sales Promotion**: Actively promote and sell our products over the phone, using effective communication techniques to achieve sales targets.- **Record Keeping**: Maintain accurate records of customer interactions, update databases, and provide feedback to the management regarding customer responses.- **Follow-Up**: Conduct follow-up calls to customers who have shown interest, ensuring a personalized approach to address their inquiries and close sales.Required Skills and Expectations:Candidates should be at least 10th grade pass, with excellent verbal communication skills in English and Hindi. Basic computer knowledge and familiarity with using headsets and phones for telecalling are essential. You should be friendly, persuasive, and goal-oriented, with the ability to handle objections calmly and effectively. In this role, you are expected to demonstrate patience and resilience while maintaining a positive attitude during calls. A willingness to learn and adapt quickly to feedback is also important. If you are eager to contribute to our sales success, we encourage you to apply.

We are looking for a Calling Executive to join our team in Kharar. This is a full-time office-based position suitable for candidates with 0 to 1 year of experience and who have completed at least their 10th grade.**Key Responsibilities:**- **Conduct Outbound Calls**: Make calls to potential customers to provide information about our products and services, aiming to generate interest and sales.- **Handle Inbound Queries**: Respond to incoming calls from customers, addressing their queries, providing support, and ensuring a positive experience.- **Maintain Accurate Records**: Document all call interactions and customer information in our database to ensure accurate tracking and follow-ups.- **Follow Up with Leads**: Reach out to previous contacts who showed interest in our offerings, nurturing relationships, and promoting further engagement.- **Achieve Targets**: Work towards meeting set targets for call volume, sales conversions, and customer satisfaction, contributing to the teams overall performance.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly and effectively, both verbally and in writing.- **Customer Service Orientation**: A positive attitude towards helping customers and resolving their issues.- **Basic Computer Skills**: Proficiency in using computers and basic software applications for record keeping and reporting.- **Adaptability and Enthusiasm**: Willingness to learn and adapt in a fast-paced environment, with a positive approach to challenges.- **Team Player**: Ability to work collaboratively with other team members to achieve common goals. Candidates who are enthusiastic and motivated to develop their skills in a dynamic environment are encouraged to apply.

We are seeking a motivated Telecalling Executive to join our team in Chennai. This is a full-time position suitable for candidates with little to no prior experience. The ideal candidate will have a positive attitude and a willingness to learn.Key Responsibilities:- Make outbound calls to potential customers to promote our products and services. You will engage with clients, explain offerings, and answer questions, aiming to generate interest and leads.- Maintain call and sales records accurately. It is essential to document interactions and outcomes throughout your calls to help evaluate performance and track customer responses.- Follow up on leads and inquiries. You will be responsible for reaching out to interested clients, encouraging them to take the next steps in the purchasing process and addressing their concerns.- Collaborate with the sales team to share insights and feedback from calls. Communication with team members will help improve strategies and tailor approaches based on customer responses.Required Skills and Expectations:We are looking for female candidates who have completed at least their 10th grade. Strong verbal communication skills are essential, as you will be speaking with customers regularly. A friendly and persuasive approach will help in establishing rapport over the phone. The ability to handle rejection and remain persistent in your efforts is important for success in this role. You should be organized and able to manage your time effectively, ensuring that you meet calling targets while maintaining a high standard of customer service.

We are looking for a Senior Sales Executive located in Dadar, who is passionate about driving sales and achieving targets. This role is full-time and requires you to work from the office.**Key Responsibilities:**- **Generate New Leads:** Identify and reach out to potential customers to increase the sales pipeline.- **Build Relationships:** Develop strong connections with clients to understand their needs and deliver tailored solutions.- **Present Products:** Clearly explain and demonstrate the features and benefits of our products to clients, helping them make informed decisions.- **Negotiate Contracts:** Engage in discussions to finalize contracts and close deals in a way that satisfies both the client and the company.- **Achieve Sales Targets:** Work towards meeting and exceeding monthly sales targets set by the management.- **Maintain Records:** Keep accurate records of sales activities, customer interactions, and follow-ups in our system.**Required Skills and Expectations:**Candidates should have 2 to 6 years of experience in sales, ideally in a similar role. A minimum of a 12th-grade education is required. Strong communication skills are essential for effectively engaging with clients and presenting products. You should also have good negotiation skills to close deals successfully. A self-motivated and goal-oriented attitude is crucial, alongside the ability to work as part of a team. Familiarity with sales software and tools will be an advantage, as will a proactive approach to problem-solving and customer service.

Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.

Key Responsibilities 1. Make outbound calls to potential clients from provided data.2. Handle inbound inquiries related to visa services.3. Explain visa types, eligibility criteria, and documentation requirements.4. Follow up with leads and maintain proper call records.5. Maintain client database and update CRM systems.6. Provide excellent customer service and resolve basic queries. Required Qualifications- Minimum 12th pass / Graduate preferredGood communication skills (English + Hindi / punjabi)Basic computer knowledgeStrong convincing and negotiation skills

We are seeking a dedicated Telecalling Executive to join our team in Bhopal. The ideal candidate will have a passion for communicating and helping customers, making effective calls to promote and sell products or services.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers to introduce our products and services, aiming to convert leads into sales.2. **Customer Interaction**: Engage with customers in a friendly and professional manner, addressing inquiries and providing information about our offerings.3. **Updating Records**: Maintain accurate data by updating customer information and call outcomes in our database system.4. **Meeting Targets**: Work towards achieving daily and monthly sales targets while ensuring quality service and customer satisfaction.5. **Feedback Collection**: Gather customer feedback regarding our products and services, and report any issues or suggestions for improvement.Required Skills and Expectations:We are looking for a female candidate who has completed at least the 10th grade and has strong communication skills. A friendly and persuasive approach is essential, along with the ability to handle rejection gracefully. You should be proficient in speaking clearly and effectively to convey information. Basic computer skills will be helpful for maintaining records. Since this role requires full-time commitment, a positive attitude and eagerness to learn will set you apart as a successful Telecalling Executive.

We are looking for a Back Office Coordinator in Ulhasnagar Thane who will provide essential support to our operations team. This role is ideal for individuals with 0 to 3 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Data Entry:** Accurately input and maintain information in our databases. This includes updating records and ensuring data integrity.2. **Documentation Management:** Organize and manage company files and documents. This involves handling paperwork efficiently and ensuring easy access to important information.3. **Communication Support:** Assist in coordinating communication between different departments. You will help relay important messages and ensure that everyone is informed.4. **Inventory Monitoring:** Keep track of office supplies and equipment. This includes monitoring stock levels and placing orders when necessary to ensure a smooth workflow.5. **Administrative Tasks:** Support daily office activities including scheduling meetings, managing calendars, and preparing reports as needed.Required Skills and Expectations:Successful candidates should have strong organizational abilities and attention to detail. Good communication skills are essential for effective collaboration with team members. Proficiency in basic computer applications like Microsoft Office is necessary. A proactive attitude and willingness to learn new tasks will help you thrive in this role. Flexibility and the ability to work in a fast-paced environment are also crucial for success as a Back Office Coordinator.

As a Calling Executive, you will play a crucial role in connecting with clients and ensuring their needs are met promptly. Your primary responsibilities will include:- **Making Outbound Calls**: You will reach out to potential clients to provide information about our services and products, helping to generate interest and lead to sales opportunities.- **Handling Inbound Calls**: Answer incoming calls from customers and provide assistance, answer questions, and resolve any issues they may have to ensure a positive experience.- **Maintaining Call Records**: Keep accurate records of your calls and interactions to track progress and provide valuable feedback to the team.- **Customer Follow-up**: After initial contact, follow up with clients to check on their needs and gather feedback to improve services.- **Achieving Targets**: Work towards meeting daily or weekly targets set by the management to ensure the success of your role and the company.To succeed in this role, you should have a pleasant and clear speaking voice, enabling effective communication. Strong listening skills are essential to understand customer needs accurately. You should be able to work well in a team and display a positive attitude towards handling queries or complaints. A basic understanding of telephone etiquette is necessary, along with good organizational skills to manage your tasks efficiently. Being proactive and willing to learn will help you develop your skills and enhance your performance in this position. An eagerness to grow within the company is also important.

Our company is looking for a smart, responsible, and detail-oriented Back Office Coordinator to manage backend operations and support our client communication process. This is a great opportunity for freshers looking to start their corporate career.Managing and updating company data, Handling and drafting emails, Coordinating with clients for updates and follow-ups, Preparing and managing invoices.

CENDUR MEGA FABSIMMEDIATE JOININGNO TARGETPERMOMANCE BASED SALARY

Organization: National College, MaduraiLocation: BB Kulam, MaduraiPosition: TelecallerJob Responsibilities:Make outbound calls to students and parents to explain college courses and admission details.Handle incoming calls and respond to inquiries about courses, fees, and schedules.Maintain and update student enquiry records accurately.Follow up with interested candidates and convert enquiries into admissions.Provide clear and correct information about the college and its programs.Coordinate with the admissions team for smooth processing.Achieve daily and monthly calling and enquiry targets.Eligibility & Skills:Minimum qualification: Any degree / Diploma.Good communication skills in Tamil and basic English.Ability to convince and handle queries politely.Basic computer knowledge (MS Office, data entry).Freshers can apply (training will be provided).Working Time:9:15 AM 5:45 PMJob Types: Full-time, Permanent, FresherBenefits:Cell phone reimbursementEducation:Bachelor's (Preferred)

Key responsibilities:1. Make outbound calls to potential customers: You will be responsible for contacting potential customers over the phone to promote products or services.2. Handle customer inquiries: Respond to customer questions and concerns in a professional and courteous manner.3. Maintain call records: Keep accurate records of all calls made and outcomes achieved for reporting purposes.4. Follow up with leads: Make follow-up calls to leads to nurture relationships and move them through the sales pipeline.5. Achieve sales targets: Meet or exceed sales targets set by the company to contribute to overall business growth.Required skills and expectations:- Excellent communication skills: Ability to articulate information clearly and effectively over the phone.- Customer service orientation: Prioritize customer satisfaction and address customer needs promptly.- Strong work ethic: Proactive and self-motivated to achieve set targets and meet deadlines.- Attention to detail: Thoroughly document call outcomes and information for accurate record-keeping.- Basic computer skills: Proficiency in using software for call management and data entry tasks.