Freshers & Experience || Full Time || Telecaller

Lakshmi North East Solutions (LNES)

- make outbound calls to prospective students and individuals interested in aviation training programs.

- generate leads through cold calling, referrals, and following up on inquiries from various sources (online, walk-ins, etc.).

- provide accurate and up-to-date information to prospects about available aviation courses, eligibility criteria, admission procedures, and career opportunities in aviation.

- schedule appointments for prospective students to visit the campus or have one-on-one consultations with academic counselors.

- build and maintain relationships with leads and students, ensuring excellent customer service and engagement throughout the inquiry process.

- maintain and update records of all calls made, including contact information, feedback, and follow-up actions, using crm software or internal systems.

- follow up with enrolled students to ensure they have received all necessary information regarding their courses, schedules, and training requirements.

- achieve assigned sales or lead conversion targets through proactive calling, effective communication, and persistence in converting prospects into students.

- gather feedback from students and prospects to understand their needs, challenges, and motivations, helping the institution tailor its offerings.

- address concerns or complaints from prospective students about the institution or courses, providing clear, professional, and helpful responses.

- represent fly high aviate in a professional and positive manner on every call, ensuring that the institutions reputation for excellence in aviation training is upheld.

- stay updated on the latest developments in aviation training programs, courses, certification processes, and industry trends to provide accurate and relevant information.

- collaborate with other telecallers, marketing teams, and counselors to develop effective outreach strategies and improve lead conversion.

- effectively manage the companys phone systems or telecommunication software,

• Experience

  0 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.