Telecaller Jobs For Freshers - Nashik

A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.

1. Key Responsibilities

Telecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).

Lead Generation: Calling potential customers (leads) to introduce products or services.

Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.

Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.

Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.

Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.

2. Required Skills

Communication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.

Active Listening: Understanding the customers needs before jumping into the sales pitch.

Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.

Basic Computer Skills: Proficiency in MS Excel and basic data entry.

Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery