Key Responsibilities:
1. Make outbound calls to potential customers: You will be responsible for calling individuals or businesses to introduce our products or services.
2. Answer inbound calls and respond to customer inquiries: You will need to handle incoming calls from customers and provide them with information or assistance.
3. Update customer databases: You will be required to maintain accurate and up-to-date records of customer information and interactions.
4. Follow up with leads and maintain communication: You will need to follow up with potential customers to convert leads into sales.
5. Meet daily call quotas: You will be expected to make a certain number of calls each day to meet sales targets.
Required Skills and Expectations:
1. Strong communication skills: You should have excellent verbal communication skills to effectively interact with customers over the phone.
2. Good listening skills: It is important to listen attentively to customer inquiries and address their needs accordingly.
3. Basic computer knowledge: You should be comfortable using computer systems to update databases and enter customer information.
4. Sales-oriented mindset: Having a sales-driven attitude will help you meet and exceed call quotas.
5. Ability to work in a fast-paced environment: You should be able to handle a high volume of calls and multitask effectively.