classengage is a saas edtech startup that enables educators, coaching institutes, entrepreneurs to launch their successful online academy with their own white-labeled mobile app and websites.
our mission at classengage is to empower our creators to compete with players like byju and unacademy.
responsibilities and duties of sales associate:
● you will pitch about classengage mobile app and web app solution on the field to coaching centers
● you will explain the benefits of the classengage solution to customers
● provide demo of classengage app and website to decision-maker
● convert the prospect into a paid customer
mandatory requirements:
● having your own bike is a must
● a smartphone is a must
● field sales experience is a must (telecom, fmcg, and financial, mr sales experience adds more weightage)
● local language knowledge in the city of operations is a must
● graduation in any field is sufficient
key areas of responsibility (kras):
● onboarding of customers
○ meet 15 new clients a day (tracked)
○ give 5 demos a day
○ get 3 sales (paid customers, 10% conversion) per week - non-negotiable output
● retaining customer accounts
○ while we build new businesses, cross-selling would be key
○ customers should keep using classengage products beyond 30 days of activation
● grow customer basket size
○ identify key coaching clusters in the city and prepare an acquisition plan
○ go aggressive and acquire
● business acumen & key skills
○ strong knowledge of classengage sales process, services and product
○ local market and competition knowledge and clear articulation of classengage advantages
○ strong negotiation and influencing skills to create win-win
○ give continuous feedback to internal teams to improve our customer service level