Repair Stop

Kandivali, Mumbai

Job Description Install, maintain, and repair all brands models smart and non-smart television equipment and related systems Diagnose and troubleshoot technical issues with television equipment Conduct regular inspections and preventative maintenance on television equipment Stay up-to-date with the latest advancements in television technology and equipment Collaborate with other technicians and departments to ensure seamless operations Provide technical support and training to other staff members as needed Ensure compliance with safety regulations and protocols Keep accurate records of all maintenance and repairs performed on television equipmentSkills:- Proficiency in using diagnostic tools and equipment for troubleshooting and repairing television sets Ability to interpret technical drawings, schematics, and manuals for television sets Working knowledge of various television brands and models, as well as common faults and solutionsRequirements:- High school diploma or equivalent certification in electronics or related field Minimum 3 of years of experience in television repair or maintenance Good communication skills and ability to explain technical issues to customers in a clear and concise manner Strong attention to detail and ability to work efficiently under pressure Job Location Andheri East, Mumbai Maharashtra Qualification 10th pass or more Experience Minimum 3 years in TV/LED Repair Language Hindi, Marathi, English (other language shall be good) Valid driver's license and reliable transportation for on-site repairs and installations

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)