We are looking for an Airport Guest Relationship Executive to provide exceptional support to passengers at the airport in Guwahati. This role is perfect for those with a passion for helping others and offers an opportunity to enhance your customer service skills.
Key Responsibilities:
- Guest Assistance: Greet and assist guests arriving at the airport, ensuring a smooth check-in process and addressing their queries efficiently.
- Problem Resolution: Handle passenger complaints or issues with a calm demeanor, providing solutions and maintaining a positive experience for the guests.
- Information Sharing: Relay important flight information and updates to passengers, including delays or gate changes, ensuring they are well-informed throughout their journey.
- Collaboration: Work closely with airport staff, airline representatives, and other stakeholders to enhance the overall travel experience for guests.
Required Skills and Expectations:
Candidates should have a strong customer service orientation and excellent communication skills, both verbal and written, to interact effectively with diverse passengers. Attention to detail is essential to provide accurate information and maintain high service standards. Since this is a work-from-home position, candidates must be self-motivated and disciplined. A positive attitude, flexibility, and the ability to manage stressful situations are also crucial for success in this role. No prior experience is necessary, making this a great opportunity for recent school graduates looking to enter the aviation industry.
Experience
0 - 2 Years
No. of Openings
70
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days
Face Interview Location
Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054