We are seeking dedicated Airline Ground Staff to join our team in Pune, India. In this role, you will play a crucial part in ensuring a smooth travel experience for passengers, offering assistance and support at the airport.Key Responsibilities:1. **Passenger Check-in**: Assist passengers during check-in by verifying their tickets and issuing boarding passes, ensuring a quick and efficient process.2. **Baggage Handling**: Manage the collection, loading, and unloading of passenger luggage, ensuring all bags are processed accurately and safely.3. **Customer Service**: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, ensuring a friendly and helpful service.4. **Boarding Management**: Facilitate the boarding process by checking boarding passes and guiding passengers to their designated areas, maintaining order and efficiency.5. **Problem Resolution**: Address any issues or complaints from passengers promptly, seeking solutions in partnership with other team members for a positive travel experience.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-focused attitude. Attention to detail is essential for accurately handling passenger information and luggage. Teamwork is crucial, as you will work closely with colleagues and other airport staff. A sense of responsibility and the ability to work in a fast-paced environment are also important to succeed in this role.