Jobs in Bhat, Ahmedabad

Key Responsibilities:1. Payment Collection Contact customers via phone, email, or messaging platforms to follow up on overdue payments and outstanding balances. Negotiate and implement payment plans or resolutions to ensure timely recovery while maintaining customer goodwill. Maintain accurate records of customer interactions, payment commitments, and follow-up schedules in CRM systems. Coordinate with internal teams such as Billing, Accounts, and Legal for escalation in case of disputed or unresolved payments.2. Customer Relationship Management Provide prompt responses to customer queries related to billing, payment modes, and account status. Offer assistance and solutions to ensure a smooth customer experience, while adhering to company policies and financial procedures. Build rapport and trust with customers by demonstrating professionalism, empathy, and reliability. Educate customers on payment options, policies, and benefits to improve customer satisfaction and reduce payment delays.3. Reporting and Documentation Maintain detailed logs of all interactions, payment follow-ups, and customer feedback. Prepare periodic reports on collection status, outstanding accounts, and customer satisfaction metrics for management review. Identify patterns or issues leading to delayed payments and suggest process improvements.4. Compliance and Policy Adherence Ensure adherence to internal processes, data privacy guidelines, and statutory requirements while handling customer accounts. Escalate fraudulent or non-compliant behavior to relevant authorities within the organization.________________________________________Key Skills & Competencies: Excellent communication and negotiation skills in English and local languages. Customer service orientation with patience and empathy. Analytical mindset to assess payment issues and propose actionable solutions. Ability to multitask and manage a high volume of customer interactions. Proficiency in MS Office, CRM tools, and communication platforms. Problem-solving, resilience, and a positive attitude in high-pressure situations.________________________________________Educational Qualifications: Graduation in any discipline. Experience in customer service, tele-calling, or accounts collection is preferred.________________________________________Experience: 1-3 years experience in collections, customer support, or tele-sales, preferably in financial, retail, or service industries.________________________________________Performance Indicators: Timely collection targets met or exceeded. Positive customer feedback and repeat interactions. Reduction in overdue accounts and disputes. Accurate reporting and CRM updates.________________________________________Working Hours & Other Details: Full-time position. May require flexible hours based on customer availability.

Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in

We are hiring for Chemical Plant Operator location :- Gandhinagar Highway Qualification :- ITI AocpFresher or experience both are eligible to apply

We are seeking a dedicated Shift Incharge to oversee daily operations at our facility in Sachin GIDC, Surat. This position is ideal for recent graduates with a passion for leadership and teamwork, as you will play a crucial role in ensuring smooth workflow during your shift.Key Responsibilities:1. **Supervise Staff**: You will manage a team of workers, ensuring they are following protocols and completing tasks efficiently. This includes assigning duties and providing guidance.2. **Monitor Operations**: You will track production processes and resolve any issues that arise during your shift. Ensuring quality and efficiency is a top priority.3. **Communicate with Management**: Reporting to higher management about daily operations and any challenges faced will be part of your role. Clear communication helps in improving processes.4. **Maintain Safety Standards**: You will enforce safety regulations to ensure a safe working environment for all employees. Regularly conducting safety checks is essential.5. **Conduct Training**: New employees may require training on operating procedures and safety protocols. You will help facilitate this training.Required Skills and Expectations:Candidates should have a graduate degree and be comfortable working in an office environment. Strong leadership and communication skills are essential to manage a team effectively. A proactive approach to problem-solving and the ability to maintain composure under pressure are also important. Familiarity with production processes will be an advantage, and a commitment to safety and quality standards is a must.

I required non skill

We are looking for enthusiastic individuals to join our team as Packing Labour. This full-time position is based in Surat and is open to freshers who have completed their 10th-grade education. **Key Responsibilities:**- **Packing Products:** You will be responsible for carefully packing products according to guidelines to ensure they are secure for shipment.- **Sorting Items:** You will sort items based on size, weight, or type to facilitate efficient packing and shipping processes.- **Quality Checking:** It is important to check products for any defects or damages before packing, ensuring only high-quality items are shipped.- **Labeling Packages:** You will label each package with the appropriate shipping information to ensure they reach the correct destination.- **Maintaining Cleanliness:** You are expected to keep the packing area organized and clean to ensure a safe and efficient working environment.**Required Skills and Expectations:**Candidates should have a strong attention to detail to ensure accuracy in packing and labeling. Good communication skills are important for working effectively within a team. Physical stamina is required as the role involves lifting and moving packages. Flexibility and the ability to follow instructions are necessary for meeting the demands of the job. A positive attitude and a willingness to learn will contribute to your success in this position.

SAP , ERP MUST

As a Delivery Partner, your main role will be to ensure timely and accurate deliveries. You will be responsible for delivering packages to customers' locations while providing excellent service. **Key Responsibilities:**- **Package Delivery:** Safely transport packages to designated locations, ensuring they arrive on time and in good condition.- **Route Planning:** Efficiently plan delivery routes to minimize travel time and maximize productivity, contributing to faster service.- **Customer Interaction:** Engage with customers professionally and politely during deliveries, addressing any questions or concerns they may have.- **Tracking Deliveries:** Use tracking tools to update the status of deliveries and report any issues that arise during the delivery process.- **Package Handling:** Properly handle and secure all packages, ensuring they are protected from damage during transit.- **Documentation:** Maintain accurate records of deliveries, including obtaining customer signatures when required and completing any necessary paperwork.**Required Skills and Expectations:**Candidates should have a basic understanding of how to navigate using a smartphone or GPS for route planning. Good communication skills are essential for interacting with customers and providing updates on delivery status. Reliability and punctuality are crucial, as they ensure that packages are delivered on time. A strong attention to detail will help in accurately managing deliveries and customer information. Being able to work independently and manage time effectively is also important for success in this role.