Walk-in Job Vacancies in Alambagh

BPO technical support job descriptionThis job description outlines the responsibilities, qualifications, and skills required for a Technical Support role within a Business Process Outsourcing (BPO) environment. Job summary/objectiveProvide technical assistance and troubleshooting to customers or internal staff, addressing issues related to hardware, software, and network connectivity. Diagnose and resolve technical problems efficiently and effectively, ensuring user satisfaction and minimizing disruptions. ResponsibilitiesProvide technical support via phone, email, or chat, responding promptly to inquiries and resolving issues.Troubleshoot hardware, software, and network problems, diagnosing faults and implementing solutions.Install, configure, and maintain computer systems, applications, and network components.Escalate complex or unresolved technical issues to higher-level support or specialized teams as needed.Provide timely and accurate feedback to customers, keeping them informed of the status of their requests.Document all support activities, including steps taken to resolve issues, in a tracking system.Maintain accurate records of customer interactions and technical resolutions.Collaborate with other technical teams to ensure seamless problem resolution.Identify opportunities to improve processes and workflows within the technical support team.Maintain a positive attitude and remain calm under pressure, especially during challenging situations.Stay updated on relevant technologies and trends, participating in training and development programs.May also include:Walk customers through common phone hardware and software configurations to maximize service functionality.Assisting with installation of Ethernet and Coaxial cabling as well as various network or security systems. QualificationsHigh school diploma or equivalent; a degree in computer science or information technology is advantageous.Prior experience in technical support, desktop support, or a similar role.Proficiency in operating systems such as Windows, macOS, or Linux.Experience with remote desktop applications and help desk software.Knowledge of networking principles and operating systems. SkillsExcellent problem-solving and troubleshooting skills.Strong verbal and written communication skills to clearly explain technical concepts.Ability to learn new software and hardware quickly and adapt to changing technologies.Strong customer service focus and interpersonal skills.Time management and ability to prioritize and manage multiple cases simultaneously.Attention to detail and a process improvement mindset. Desirable skills (optional)Certification in Microsoft, Linux, or Cisco technologies.Experience in programming, HTML/CSS, or scripting languages.Knowledge of specific software relevant to the industry or clientIndustryIT Services and IT ConsultingEmployment TypeFull-time

We a candidate who has a fluent in communication and have sense to communicate with client. Who has patience and present of mind with discipline and understanding the situation. Who can manage clients queries and satisfies them.

Job Description:As a Retail Sales Associate in the apparel market, you will play a pivotal role in delivering a superior shopping experience to customers. You will assist customers in finding the right apparel, offer personalized recommendations, and ensure that the store is visually appealing and well-organized. This role requires excellent interpersonal skills, a keen eye for fashion trends, and a customer-first mindset.Key Responsibilities:Customer Service:Greet customers warmly and provide exceptional service throughout their shopping experience.Understand customer preferences and needs to make personalized product recommendations.Handle customer inquiries and resolve complaints in a professional and efficient manner.Sales Performance:Meet or exceed daily, weekly, and monthly sales targets.Promote ongoing sales, discounts, and loyalty programs to customers.Upsell and cross-sell products to maximize revenue.Product Knowledge:Stay informed about the latest trends, brand offerings, and apparel features.Educate customers on product care and styling tips.Store Maintenance and Merchandising:Ensure the store is clean, organized, and visually appealing at all times.Restock and arrange merchandise according to store standards and promotional guidelines.Assist in creating attractive displays to showcase new arrivals and bestsellers.Point of Sale Operations:Process transactions efficiently using the POS system, including handling cash, credit, and digital payments.Manage exchanges, returns, and refunds in compliance with company policies.Collaboration and Communication:Work closely with team members to achieve store goals.Participate in team meetings and provide feedback to improve customer satisfaction.Inventory Management:Assist in receiving, tagging, and organizing new stock.Conduct inventory checks and report discrepancies.Qualifications and Skills:Previous experience in retail or customer service (preferred, but

1. Sales Achievement personality. 2. Lead Generation.3. Handle Pressure.4. Building Strong Relationship with Clients.5. Ability to Development and Implement strategies.6. Result Oriented.7. Strongly Informed Social Activities.8. Sales & Marketing Trends values.

Shop to shop delivered orders

Role: HR ExecutiveLocation: Alambagh, Lucknow (Onsite)5 Day Working (Night Shift)Cab Drop + Meal availableOnly Female RequiredIndian Time: 6:30 PM to 3:30 AMResponsibilities and Duties:1.Internal Hiring.2.Employee hiring and selection.3.Employee training & development.4.Onboarding and Off boarding process.5.Employee performance management.6.Managerial relations.7. Timesheet Management8. Database ManagementRequired Experience, Skills, and Qualifications: MBA or equivalent Experience Good English verbal / written communication & interpersonal skills. Experience in US Market is highly preferred.