Voice Support Job Vacancies in Airoli

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Golden Opportunity in Townhiring for International Voice Process.hsc/grad Freshers and Experience Both Can Apply. candidates with Fluent English.shift:- 24/7* Rotational Shift and 2 Week Off's.location:- Mumbai, Navi Mumbai, Thane.salary:- 1.5lpa-4.5lpa.

Inbound process: employees in an inbound process handle all incoming calls to answer their queries or troubleshoot their problemsOutbound process: employees working in the outbound process have to call customers, pitch and sell the services or products of a particular company

Customer Support Associate for various ProcessesWork from office/ Cab facility provided to near by locationsSalary- 20 to 30k in handShift- 24/7 Rotational Shift/ Night Shifts5 Working DaysImmediate Joining to 15 daysGood or Fluent Command Over EnglishTelephonic Interviews

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply