Non Voice Process Executive Job Vacancies in Airoli

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Job Title: Non-Voice Process Executive Healthcare DomainLocation: [Navi Mumbai]Shift: Night Shift (US Shift)Salary: Up to 25,000 CTC per monthTransport: 2-Way Cab ProvidedJob Description:We are hiring for a Non-Voice Process Executive in the healthcare domain. Required Skills:Good written communication skills.Proficient in MS Office, especially Excel and Outlook.Ability to work in a night shift environment.Eligibility Criteria:Graduation (any stream, preferably arts).Willingness to work night shifts and handle repetitive tasks with high accuracy.Benefits:Attractive night shift allowance.Free 2-way cab facility.5-day work week.Comprehensive training provided.

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

Job Openings for 200 Voice Process Executive Jobs for Freshers in Vashi, Navi Mumbai,Airoli, Navi Mumbai,Ghansoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Thane,Malad East, Mumbai, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling,BPO Voice,BPO Non Voice,BPO,Basic Computer Skills,Inbound Calling,Domestic BPO etc.

Job descriptionDear Candidates,Greetings from Sutherland!!!Walkin Drive @Sutherland Airoli Navi Mumbai.5th Floor, Liberty Tower, MIDC Industrial Area Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708Contact Person: HR Vaishnavi :8550915764Vaishnavi.Kirad@Sutherlandglobal.comWe are hiring for Chat process (Customer Service) for Airoli Location (Navi Mumbai)Immediate joiners and candidates who are available in Mumbai can apply.Kindly make a note:If you are ready to work in 24*7 Rotational Shifts and Night Shift, then only apply.Job responsibility:1-Handling incoming issues via Chat2-Resolving customer queries3-Should be comfortable to work in Rotational Shift and Non-Voice Process.Perks and Benefits:1-Lucrative Incentives2 Rotational Off3-Medical Insurance4-Cab Facility5-Travelling AllowanceSutherland Location Boundaries:1- Thane - Panvel (Trans Harbour) (Hiring in Radius of 1.5km only)2- Vashi - Kurla (Harbour Line)3- Kalyan- Ghatkopar (Central Line) (Hiring in Radius of 1.5km only)Note:- Out of Boundary Candidates are not eligible for the opportunityLooking for Immediate joiners Only.Regards,Vaishnavi Kirad

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Shift : 4 PM to 2 AM (Night Shift - 5 Days work Weekend Off)Salary : 16000 CTC ( 12000 Take home)Location : Airoli , MumbaiExperience : Only freshers ( Graduation Must)Cab Facility : 2- way CabDomain of work: HealthcareNote:Graduation must for the candidate.Skills:Good Communication , Verbal Skills,Description:Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work

Handling customer Queries realted to Life Insuran and Healthcare insurance

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply