Voice Process Executive Jobs

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Hiring Now - BPO Non-Voice / Data Entry Job Location: Coimbatore, Tamil NaduJob Role: Non-Voice Process / Data Entry ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredBasic computer knowledgeTyping skills and data entryMS Word and MS Excel basicsGood attention to detailBasic English reading and writingAbility to work accurately and meet targets Job ResponsibilitiesEnter and update data in the company systemVerify information and maintain accuracyHandle emails and documentationMaintain records and complete assigned tasks on time Work Location: Coimbatore Contact Number: 9043326222Interested candidates can contact us for more details and application information. Freshers are welcome to apply!

We are looking for a dedicated Call Center Executive to join our team in Mumbai. This full-time position is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education.In this role, you will be responsible for handling customer inquiries and concerns, ensuring a high level of customer satisfaction through effective communication. Key Responsibilities include:1. Responding to Customer Queries: You will assist customers by providing information required for their inquiries, helping solve issues quickly and effectively.2. Maintaining Records: Accurately documenting customer interactions and feedback will be essential, ensuring all relevant information is recorded for future reference.3. Escalating Issues: When necessary, you will identify and escalate complex issues to appropriate teams to ensure they are resolved in a timely manner.4. Providing Excellent Service: Your primary goal will be to offer top-notch customer service, ensuring clients feel valued and supported throughout their interaction with the company.To succeed in this role, you should have strong communication skills and the ability to work effectively in a team. Being patient and empathetic towards customers is crucial for managing their needs. Basic computer skills and a willingness to learn will also be important as you navigate the various systems in place. Your positive attitude and commitment to service excellence will contribute significantly to our team's success.CALL OR WHATSAPP 8657935383.

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are seeking a dedicated Chat Support Executive to join our team in HSR Layout, Bangalore. This full-time position is ideal for individuals with 1-2 years of experience who are passionate about providing exceptional customer service through chat communication.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through live chat, addressing their inquiries and providing accurate information to resolve issues effectively.nn2. Problem-Solving: Recognize and understand customer problems quickly, providing solutions or guidance to enhance their experience.nn3. Documentation: Maintain accurate records of customer interactions and feedback, ensuring that all relevant information is captured for future reference.nn4. Team Collaboration: Work closely with team members and other departments to escalate complex issues and ensure timely resolutions for customers.nn5. Feedback Implementation: Gather customer feedback and collaborate with the team to identify areas for improvement in service delivery and product offerings.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong written communication skills. Attention to detail is crucial, as is the ability to manage multiple chats simultaneously. The ideal candidate will be customer-focused, with a friendly and professional demeanor, and the ability to work efficiently in a collaborative team environment. A positive attitude and willingness to learn are essential qualities for success in this role.

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English or Telugu.* Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice process.Contact us Share your cv to infoabisha03@gmail.comPhone :9566837857

Writing## Non-Voice Process - Span Core TechnologyCompany Name: Span Core TechnologyJob Role: Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduContact Number: 9043326222Job Description:Span Core Technology is looking for candidates for a Non-Voice Process role in Coimbatore. The role involves handling customer queries and providing support through email, chat, data entry, and other text-based communication channels.Responsibilities:- Handle customer queries through email and chat.- Perform data entry and maintain accurate records.- Process documents and update information in the system.- Ensure quality and accuracy in daily tasks.- Meet productivity and performance targets.Requirements:- Basic computer knowledge and typing skills.- Good written communication skills.- Attention to detail and willingness to learn.- Freshers and experienced candidates can apply.Job Location: Coimbatore, Tamil Nadu

We are seeking a motivated and experienced Telesales Executive to join our dynamic team in Yamuna Vihar, Delhi. The ideal candidate will be responsible for engaging with customers over the phone, promoting our products and services, and driving sales growth.nnKey Responsibilities:nn- Customer Engagement: Initiate calls to potential and existing customers to discuss and promote our offerings, ensuring a friendly and professional tone.n- Sales Strategy: Develop and implement effective sales techniques to convert leads into sales, aiming to meet or exceed monthly sales targets.n- Product Knowledge: Maintain a thorough understanding of our products and services, and effectively communicate their benefits to customers.n- Customer Relations: Build and nurture strong relationships with clients, addressing their inquiries and concerns to enhance customer satisfaction.n- Data Management: Keep accurate records of all interactions in our CRM system, including customer feedback and sales progress.nnRequired Skills and Expectations:nnCandidates must have a minimum of 2 to 4 years of experience in telesales or a similar role. A graduate degree is required. Strong communication and persuasive skills are essential, along with the ability to handle objections effectively. The ideal candidate should be self-motivated, target-driven, and able to work collaboratively in an office setting. A positive attitude and a commitment to providing excellent customer service are crucial for success in this role.

# Job Description - Telesales Executive (Ayurveda)Job Title: Telesales Executive - Ayurveda Department: Sales & Marketing Industry: Ayurveda / Herbal Healthcare / Wellness Employment Type: Full-Time Experience: 0-3 Years Location: Sector 4 Noida Salary: As per industry standards + Incentives### About the RoleWe are looking for enthusiastic and result-oriented Telesales Executives to join our Ayurveda and wellness sales team. The candidate will be responsible for connecting with potential customers, understanding their health and wellness requirements, explaining our Ayurvedic products, and converting leads into sales through effective communication and follow-ups.### Key Responsibilities1. Make outbound calls to prospective customers and generate sales.2. Explain Ayurvedic products, their ingredients, benefits, and usage as per approved product information.3. Understand customer requirements and recommend suitable products without making unverified medical claims.4. Convert incoming inquiries and leads into successful sales.5. Follow up with interested customers and maintain strong customer relationships.6. Achieve daily, weekly, and monthly sales targets.7. Maintain accurate records of calls, leads, customer interactions, and sales in the CRM system.8. Handle customer queries, objections, and complaints professionally.9. Coordinate with the dispatch and customer support teams for smooth order processing.10. Generate repeat business through regular customer follow-ups.### Required Skills & Qualifications- Minimum 12th pass; Graduate preferred.- 0-3 years of experience in telesales, telecalling, or customer handling.- Experience in Ayurveda, herbal products, healthcare, or wellness sales will be an added advantage.- Excellent verbal communication and convincing skills.- Basic knowledge of Ayurvedic products and wellness concepts.- Ability to handle customer objections and close sales.- Target-oriented, confident, and self-motivated.- Basic computer knowledge and familiarity with CRM or Excel.- Hindi communication is mandatory; basic English is preferred.### Key Performance Indicators (KPIs)- Daily outbound calls.- Lead conversion ratio.- Monthly sales target achievement.- Revenue generated.- Follow-up effectiveness.- Customer satisfaction and repeat orders.### What We Offer- Fixed salary + attractive performance-based incentives.- Professional training on Ayurvedic products.- Growth opportunities within the organization.- Supportive and performance-driven work environment.### Ideal CandidateA confident and persuasive communicator who has an interest in Ayurveda, healthcare, and wellness, and enjoys interacting with customers to generate sales and build long-term relationships.Interested candidates can share their updated resumes at: [Mob - 9289199339 / Email - Anuj.hr@jalsiddhi.in]

WritingWE ARE HIRING - NON-VOICE PROCESS Location: Gandhipuram, Coimbatore, Tamil NaduPosition: Non-Voice Process ExecutiveJob Description:- Handle customer queries through email, chat, and other text-based channels.- Process customer requests and update information in the system.- Perform data entry and maintain accurate records.- Review and verify customer information.- Provide timely responses while maintaining quality and accuracy.Eligibility Criteria:- Freshers and experienced candidates can apply.- Basic English reading and writing skills required.- Basic computer knowledge is preferred.- Good typing skills and attention to detail.- Immediate joiners preferred.Job Details:- Process: Non-Voice / Chat Support / Email Support- Job Type: Full-time- Work Location: Gandhipuram, Coimbatore- Shift: Day shift / Rotational shift, depending on the processContact / Apply Now: 9043326222Interested candidates can contact us for further details and interview information.Start your career in the BPO industry today!#Hiring #NonVoiceProcess #BPOJobs #CoimbatoreJobs #GandhipuramJobs #FreshersJobs #DataEntryJobs #ChatSupport #EmailSupport

WritingWE ARE HIRING - INTERNATIONAL VOICE PROCESS Location: Gandhipuram, Coimbatore, Tamil NaduPosition: International Voice Process ExecutiveJob Description:- Handle inbound and outbound calls from international customers.- Provide customer support and resolve customer queries professionally.- Communicate fluently in English with international clients.- Maintain customer satisfaction and follow company procedures.- Update customer details and call records in the system.Eligibility Criteria:- Freshers and experienced candidates can apply.- Good English communication skills are required.- Willingness to work night shifts or rotational shifts.- Basic computer knowledge is preferred.- Immediate joiners are welcome.Job Details:- Process: International Voice Process- Job Type: Full-time- Location: Gandhipuram, Coimbatore- Shift: Night shift / Rotational shift, depending on the processContact Now: 9043326222Interested candidates can call for more details and interview information.Grab the opportunity and start your career in the international BPO industry!#Hiring #InternationalVoiceProcess #BPOJobs #CoimbatoreJobs #GandhipuramJobs #FreshersJobs #CustomerSupport #NightShiftJobs

We are looking for a dedicated Telesales Executive to join our team in Yamuna Vihar, Delhi. This full-time position requires a motivated individual with strong communication skills to engage with customers and promote our products effectively.Key Responsibilities:1. Customer Engagement: You will connect with potential customers through phone calls, understanding their needs and offering the right products that suit them.2. Product Promotion: Actively promote our products, explaining features and benefits clearly to ease customer decision-making.3. Follow-Up: Maintain regular follow-ups with leads to ensure customer satisfaction and retention. 4. Sales Targets: Work towards achieving daily, weekly, and monthly sales targets set by the management, demonstrating self-motivation and drive.5. Record Keeping: Maintain accurate records of customer interactions, transactions, and feedback to improve service quality.Required Skills and Expectations:Candidates should have a minimum of 1 year of experience in telesales or customer service, with a proven record of meeting sales targets. A graduate degree is required. Excellent verbal communication skills and a confident, friendly demeanor are essential for effective customer interactions. You should also be able to work well in a team and adapt to a fast-paced environment. A strong interest in sales and a proactive attitude towards learning are important for success in this role.

Hiring Now - International Voice Process Location: Coimbatore, Tamil NaduJob Role: International Voice Process ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredGood English communication skillsFluency in spoken EnglishGood listening and customer-handling skillsBasic computer knowledgeProblem-solving abilitiesWillingness to work in rotational or night shifts Job ResponsibilitiesHandle international customer callsResolve customer queries professionallyProvide accurate information and supportMaintain customer satisfactionFollow company policies and achieve performance targets Job DetailsJob Location: CoimbatoreProcess: International Voice ProcessShift: Night / Rotational Shift, depending on the processOpenings: Freshers & Experienced Candidates Contact Number: 9043326222Interested candidates can contact us for more details and application information. Apply now and start your career in the international BPO industry!