Voice Process Executive Jobs

Location: Hitech-City ( HYD )We are looking for enthusiastic candidates to join our team for Inbound voice support with Axis Bank.Location: DIvyasree Omega, Hitech CityProcess: Voice Process Shift: 2:00pm- 11:00pm ( only for boys )8:00am- 8:00pm ( Rotational 9 hours shift ) ( only for girls ) Eligibility: Immediate ( Mandatory ) Languages Required: English, Hindi Mandatory ( Telugu + other language is acceptable ) Salary: Fresher: 15,000 in hand Exp: 19,000 CTCBenefits: Upto 2000 Transport Allowance Work Schedule: 6 working days, 1 rotational week off.Education: Need only graduation

We are looking for a motivated and skilled Telesales Executive to join our team based in MG Road. In this role, you will be responsible for promoting our products and services over the phone, managing customer relationships, and achieving sales targets.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to introduce our products and services, aiming to generate interest and sales.- **Understand Customer Needs:** Listen to customers requirements and concerns, using this information to tailor your sales approach and offer suitable solutions.- **Maintain Customer Records:** Keep accurate records of interactions with customers, ensuring that all information is entered into the system for future reference.- **Follow Up on Leads:** Contact leads generated from marketing activities or previous calls to convert them into sales and ensure customer satisfaction.- **Meet Sales Targets:** Work towards achieving individual and team sales targets consistently, contributing to the overall success of the company.- **Provide Feedback:** Share insights and feedback on customer reactions and market trends with the team to help improve products and sales strategies.**Required Skills and Expectations:**Candidates should have a minimum of 1-2 years of experience in telesales or a related field. A minimum education of 12th grade is required. Strong communication skills are essential, as you will be interacting with customers daily. You should be persuasive, self-motivated, and possess good listening skills. A friendly demeanor and the ability to handle rejections gracefully are important. Familiarity with CRM software and basic computer skills will be advantageous.

We are HiringTelecalling Executive is a professional who communicates with customers over the phone to generate sales, provide information, resolve queries, or offer customer support.Key ResponsibilitiesMake outbound calls to prospective or existing customers.Answer inbound customer inquiries.Explain products or services clearly.Generate leads and schedule appointments.Follow up with customers and maintain relationships.Update customer information in the CRM/database.Meet daily or monthly calling and sales targets.Required SkillsExcellent communication and interpersonal skills.Basic computer knowledge (MS Office, CRM tools).Persuasion and negotiation skills.Active listening and problem-solving ability.Ability to work under targets and deadlines.Qualifications10+2 or any graduate (requirements vary by company).Prior telecalling/customer service experience is an advantage but often not mandatory.

As a Telecaller Executive, you will play a vital role in connecting with potential customers and promoting our services. This part-time position allows you to work from the comfort of your home while gaining valuable experience in communication and sales.**Key Responsibilities:**- **Making Calls:** You will initiate calls to a list of potential customers, introducing our services and answering their queries.- **Providing Information:** It is your responsibility to clearly explain the features and benefits of our services, helping customers understand what we offer.- **Maintaining Records:** You will keep accurate records of calls made, customer feedback, and any follow-ups needed to ensure efficient communication.- **Achieving Targets:** You will work towards reaching daily or weekly targets set for customer contacts and service promotions.- **Customer Follow-Up:** After initial calls, you may need to follow up with customers to answer any additional questions and encourage them to consider our services.**Required Skills and Expectations:**- **Communication Skills:** You should possess clear and effective verbal communication skills and be able to converse confidently with different people.- **Listening Skills:** Good listening skills are essential to understand customer needs and provide appropriate responses.- **Self-Motivated:** As this is a work-from-home role, being self-driven and disciplined will help you succeed in completing your responsibilities.- **Basic Computer Skills:** Familiarity with using a computer and basic software tools will aid in managing calls and records efficiently. This position is ideal for freshers looking to build their careers in customer service and sales.

We are seeking a dedicated and motivated Telecaller Executive to join our team in Nungambakkam, Chennai. The ideal candidate will have experience in telecalling, strong communication skills, and a passion for customer service.Key Responsibilities:1. **Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a clear communication of our offerings.2. **Customer Interaction:** Engage with customers to understand their needs and provide appropriate solutions, fostering positive relationships.3. **Data Management:** Maintain accurate records of calls, customer interactions, and feedback in our database for future reference.4. **Follow-Up:** Conduct follow-up calls to ensure customer satisfaction and to inform them about new products or offers, enhancing customer retention.5. **Performance Reporting:** Report daily and weekly performance metrics to the team leader, helping to track progress and improve strategies.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess 1 to 7 years of relevant experience in telecalling. Strong verbal communication skills are essential, as is the ability to listen actively and respond appropriately. A positive attitude and the ability to work well in a team are important for this role. Additionally, candidates should be comfortable working in an office environment and be proficient in using basic computer programs for data entry.

We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required. **Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.- **Provide Product Information:** Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.- **Resolve Issues:** Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.- **Maintain Records:** Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.- **Follow Up with Customers:** Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.- **Problem-solving Abilities:** Candidates should be able to think quickly and offer practical solutions to customer issues.- **Basic Computer Skills:** Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.- **Team Player:** A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.- **Positive Attitude:** A friendly and positive demeanor is needed to create a welcoming experience for customers.

Greeting From Vishakan Placement Service Dear jobseeker We are recruiting Debt Recovery Telecaller (Kannada,Telugu,Tamil,Malayalam,Hindi) position in reputed Bpo firm.Role: Debt Recovery Tele Caller (DRA)Qualification: Any Degree / 12th Pass (DRA / Non DRA)Fresher: 13K-15K inhand+ IncentiveExperience: 18K- 25K + Incentive(Relevant Exp in Debit recovery collection process -Telecaller)(DRA Certified Person: Salary Range: 20K- 25 K Inhand)Job time: 9:30am to 6:30 pmWeek off: Sunday

We are looking for an International BPO Executive to join our team in Rajarhat. In this role, you will interact with international clients and help them with their inquiries and issues.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers via phone, email, or chat to resolve their queries efficiently and effectively.- **Issue Resolution:** Identify customer problems and offer suitable solutions, ensuring that customer satisfaction is maintained.- **Data Entry:** Accurately enter customer information and feedback into our systems to ensure records are up to date and complete.- **Sales Support:** Assist in promoting our services and products, contributing to sales objectives by guiding customers through the purchase process.- **Feedback Collection:** Gather and document customer feedback to help improve our services and enhance the overall client experience.**Required Skills and Expectations:**Candidates should have 1 to 4 years of experience in a BPO or customer service role. A minimum educational qualification of 10th pass is required. Good communication skills in English are essential, as you will engage with international clients. You should be comfortable working in a team and possess a problem-solving attitude. Basic computer skills are necessary to handle data entry tasks effectively. Flexibility in working hours is expected to meet international client needs, along with a commitment to achieving targets and providing excellent service.

As a Telesales Executive, you will play a crucial role in driving sales and building relationships with customers over the phone. Your primary responsibility is to engage with potential clients, present our products or services, and effectively close sales.**Key Responsibilities:**- **Conduct Outbound Calls**: Make calls to potential customers to introduce and explain our products, aiming to generate interest and drive sales.- **Build Customer Relationships**: Establish rapport with clients to understand their needs and preferences, ensuring a positive customer experience.- **Manage Sales Leads**: Track leads and follow up with customers to ensure they have the information they need to make a buying decision.- **Achieve Sales Targets**: Meet or exceed sales goals set by the management by actively promoting and selling our products or services.- **Update Customer Database**: Maintain accurate records of customer interactions and transactions in our database for future reference and follow-up.- **Provide Feedback**: Share insights with the management team regarding customer preferences and feedback to improve our offerings and sales strategies.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are essential to effectively convey information and persuade customers.- **Listening Skills**: Ability to listen attentively to customer needs and respond accordingly to build trust and rapport.- **Persuasiveness**: Skilled in influencing customers towards making a purchase, while being respectful of their choices.- **Basic Computer Knowledge**: Familiarity with using phones and basic computer applications for record-keeping and communication.- **Team Player**: Willingness to collaborate with the team to achieve common goals and share insights.- **Positive Attitude**: Maintain a friendly and energetic demeanor to create a welcoming environment for customers.

**Key Responsibilities:*** Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.

Engage with customers over the phone to promote products or servicesHandle inbound and outbound calls to address customer inquiries and concernsProvide information about products, services, and promotionsAssist customers in placing orders and resolving complaintsMaintain accurate records of customer interactions and transactions

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- **Making Outbound Calls**: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- **Customer Engagement**: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- **Data Entry and Management**: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- **Achieving Targets**: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- **Team Collaboration**: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- **Strong Communication Skills**: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- **Listening Skills**: Ability to listen carefully to customer needs and respond appropriately.- **Positive Attitude**: A friendly and positive demeanor helps create a welcoming experience for customers.- **Basic Computer Skills**: Familiarity with using computers for data entry and managing customer information is essential.- **Eagerness to Learn**: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

We are seeking a Data Entry Executive to join our team in Chalakudy. This is a part-time work-from-home position ideal for freshers who are looking to begin their careers in data management.**Key Responsibilities:**- **Entering Data:** Accurately input data into the database or system to maintain up-to-date records. Attention to detail is crucial to minimize errors.- **Updating Records:** Regularly revise and update existing information to ensure correctness, which helps in maintaining the reliability of data.- **Quality Check:** Review data entries to ensure they meet quality standards. This involves checking for mistakes and correcting them promptly.- **Organizing Information:** Sort and organize data for easy retrieval. This aids in efficient work and enhances productivity.- **Maintaining Confidentiality:** Handle sensitive information responsibly and ensure that all data is kept private and secure in accordance with company policy.**Required Skills and Expectations:**Candidates should have completed their 10th grade and possess a keen eye for detail. Proficiency in typing and basic computer skills are essential. Familiarity with software like MS Excel or other data management tools is preferred, though not mandatory. We expect strong communication skills and the ability to work independently. As this role is exclusively for female applicants, we encourage those who are organized, efficient, and eager to learn to apply.